Case manager Work, Jobs in Clowne, Dby (with Salaries)

Customer Correspondence Manager - Fixed Term Contract to December 2027
MiningRemediation —Mansfield
- £40,033 a year
- Hybrid work
- Communication skills
- Annual leave
12h
Service Manager
Hope Community Services —Worksop
- £34,000 a year
- Full-time
- Computer literacy
- In-person
- Cash handling
Quick apply
4d
Investigator (Student Misconduct)
University of Sheffield —Sheffield
- £48,822 - £65,509 a year
- Part-time
- Hybrid work
- Computer literacy
- Organisational skills
- Typing
- Annual leave
- Employee discount
Assessment and Review Coordinator x 3 Posts
Rotherham Metropolitan Borough Council —Rotherham
- £32,061 - £34,434 a year
- Full-time
- Hybrid work
- Employee assistance programme
Student Wellbeing Adviser
University of Sheffield —Sheffield
- £32,080 - £39,906 a year
- Full-time
- Hybrid work
- University
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Team Lead Safeguarding
Doncaster College —Doncaster
- £33,787 - £42,766 a year
- Management
- University
- Organisational skills
- Annual leave
11d
Business Manager - Derbyshire
HM Prison & Probation Service —Chesterfield
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee discount
4d
Family Assessment Practitioner
Nurturing Little Hearts —Mansfield
- £13 an hour
- Weekend availability
- Medication administration
- Experience working with children
- Organisational skills
- Free parking
Quick apply
HMP Ranby - BAS Intelligence Analyst
Ministry of Justice —Retford
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
6d
Case Manager – Drive Project
Equation —Nottingham
- £31,484.01 a year
- Full-time
- No degree
- Travel
- In-person
- Health & wellbeing programme
- Sick pay
Quick apply
4d
Service & Case Support Officer (CDC)
Doncaster City Council —Doncaster
- £26,403 - £27,255 a year
- Part-time
- Microsoft Office
- Employee discount
Employee Relations Advisor
Frasers Group —Shirebrook
- Full-time
- Analysis skills
- Human resources
- Communication skills
Quick apply
Quality Manager
Kier Group —Retford
- Part-time
- Continuous improvement
- No degree
- Communication skills
- Flexible schedule
3d
Team Manager
Sheffield City Council —Sheffield
- £48,738 - £53,051 a year
- Team management
- Leadership
HR Advisor
Frasers Group —Shirebrook
- Full-time
- Analysis skills
- Human resources
- Communication skills
Quick apply
Project Coordinator
University of Sheffield —Rotherham
- £27,319 - £31,236 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee discount
10d
Market Research Manager
University of Sheffield —Sheffield
- £38,784 - £51,753 a year
- Weekend availability
- Hybrid work
- University
- Communication skills
- School
- Annual leave
- Employee discount
12d
Receptionist - Chesterfield
HM Prison & Probation Service —Chesterfield
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
Planning Manager
Kier Group —Retford
- Part-time
- Continuous improvement
- Flexible schedule
3d
Operational Support Grade - HMP Lindholme (Prison Support Role)
Ministry of Justice —Doncaster
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme

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Customer Correspondence Manager - Fixed Term Contract to December 2027

MiningRemediation
Mansfield

Apply Now

Job details

Fixed term contract
£40,033 a year
12 hours ago

Benefits

Annual leave
Company pension

Qualifications

Complaint handling
Customer interaction
Communication skills

Full job description

About You

Help shape the future of customer experience

At the Mining Remediation Authority, we're proud to make a positive difference to people, places and communities across Great Britain.

We're looking for someone who enjoys solving problems, building relationships and helping people find answers. As our Customer Correspondence Manager, you'll play a key role in ensuring customers, communities and stakeholders receive clear, timely and trusted responses when they need them most.

You'll thrive in this role if you:

Enjoy getting to the heart of complex issues and finding practical solutions.
Can write clear, engaging communications for a range of audiences.
Handle sensitive situations with empathy, professionalism and sound judgement.
Build positive relationships and work effectively with people at all levels.
Are naturally curious and enjoy learning about new topics.
Look for opportunities to improve services and ways of working.
Have experience in customer service, complaints, correspondence, case management or customer experience.

Most importantly, you'll care about making a difference and delivering great outcomes for customers.

About The Role

This is an exciting opportunity to join our Customer Support and Services team and help shape how we engage with customers, communities and stakeholders.

In this role, you'll oversee complex enquiries, complaints and correspondence, working with colleagues from across the organisation to find solutions and ensure customers receive high-quality responses.

You'll use your communication skills to turn complex or technical information into plain English, helping to build trust and confidence in our services. You'll also use customer insight to identify improvements and support our commitment to service excellence.

As Customer Correspondence Manager, you'll:

Manage complex customer enquiries, complaints and correspondence.
Prepare high-quality responses for customers, stakeholders, MPs and senior leaders.
Translate technical information into clear and accessible language.
Work with colleagues across the organisation to resolve issues and improve outcomes.
Identify opportunities to improve customer experience, processes and services.
Support the delivery of our customer strategy and service excellence ambitions.

This is a fantastic opportunity for someone who enjoys variety, thrives on solving problems and wants to make a genuine difference through the work they do.

To find out more about the role, take a look at the job description.

We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

Role location: Mansfield (Hybrid working - on average 2 days working out of our Mansfield office)

Schedule:

Application closing date: Sunday 20 September 2026

Sifting date: 22 September 2026

Interviews: w/c 28 September 2026

(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)

Security:

Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.

About Mining Remediation Authority

Why join us?

Make a real difference with flexibility, long‑term security and support for life outside work.

At the Mining Remediation Authority, you’ll do meaningful work that improves people’s lives and protects the environment, while building a sustainable and balanced career.

Flexibility that fits your life – hybrid working and flexibility in how you manage your time
Financial security for your future – including a pension with up to 29% employer contribution
Time to recharge – 27.5 days’ annual leave plus bank holidays, with options to flex more days
Support through life’s big moments – generous family leave and flexibility when you need it most
Opportunities to grow – funded learning, development and professional subscriptions
Wellbeing support you can use every day – including a monthly wellbeing allowance, confidential support and practical health benefits

Find out more about our full range of benefits and what it’s like to work with us here Life page

About us

At the Mining Remediation Authority, we make a real difference to people and places across Great Britain. From managing mining hazards to protecting the environment, our work keeps communities safe. We’re also playing an exciting role in the future of energy, helping to unlock mine water heat as a sustainable source to support the UK’s net zero ambitions. Our people are knowledgeable, collaborative and committed to doing the right thing for each other and for the communities we serve.

Why this matters

You’ll be joining an organisation that’s proud of the impact we make. We’re supportive, inclusive and genuinely care about delivering the right outcomes for communities across England, Scotland and Wales. Discover more about our work in our Business Plan

Inclusion matters to us

We’re committed to building a workforce that reflects the diversity of the communities we serve, and we welcome applications from everyone.

We offer a guaranteed interview scheme for disabled applicants and those from minority ethnic backgrounds who meet the minimum criteria.

If you need any adjustments as part of the recruitment process, please contact us at [email protected] or call 01623 637000 we’re here to support you.

Apply Now

Refine Your Search

case manager jobs in clowne, dby

Customer Correspondence Manager - Fixed Term Contract to December 2027

Service Manager

Investigator (Student Misconduct)

Assessment and Review Coordinator x 3 Posts

Student Wellbeing Adviser

Team Lead Safeguarding

Business Manager - Derbyshire

Family Assessment Practitioner

HMP Ranby - BAS Intelligence Analyst

Case Manager – Drive Project

Service & Case Support Officer (CDC)

Employee Relations Advisor

Quality Manager

Team Manager

HR Advisor

Project Coordinator

Market Research Manager

Receptionist - Chesterfield

Planning Manager

Operational Support Grade - HMP Lindholme (Prison Support Role)

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