Heating Work, Jobs in Fawley, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Hire Desk Controller
Celsius Hire Ltd —Eastleigh
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- In-person
Quick apply
6d
Driver 3.5 ton - flexible hours
City Plumbing —Lymington
- Part-time
- Driving
- Annual leave
- Employee assistance programme
Handyperson
Anchor —Eastleigh
- £13.45 an hour
- Monday to Friday
- Communication skills
- Employee discount
10d
Heating Engineer
Cinergi Ltd. —Romsey
- £38,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Employee discount
Quick apply
Scheduling & Administration Team Leader
HYDE HOUSING ASSOCIATION —Havant
- £37,800 - £39,000 a year
- Full-time
- Hybrid work
- Team management
- Training & development
Quick apply
6d
Driver and Warehouse Assistant - Flexible hours
City Plumbing —Southsea
- £12.71 - £13.93 an hour
- Part-time
- Driving
- Warehouse experience
- Annual leave
- Employee assistance programme
Solar PV Electrician
OVO Solar & Heating South Coast —Lee-on-the-Solent
- £52,000 a year
- Full-time
- Customer service
- Free parking
- Annual leave
Quick apply
7d
Sales Executive Advisor
Inspire Home Automation Limited —Wimborne
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Sales Assistant
City Plumbing —Petersfield
- £12.71 - £13.93 an hour
- Part-time
- Annual leave
- Employee assistance programme
Maintenance Operative
Care South —Bournemouth
- Up to £30,000 a year
- Call to connect
- Plumbing
- Time management
- Paid training
- Employee assistance programme
Quick apply
Operations Administrator
Aqua Cooling —Chandlers Ford
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Gym membership
- Referral programme
Gas Trainer
Hampshire Training and Assessments —Havant
- £32,500 - £40,000 a year
- Weekend availability
- Heavy lifting
- English
- Administrative experience
- Health & wellbeing programme
Quick apply
Property Maintenance Operative / General Handyman — Full Time
Pathwat Construction Ltd —Southampton
- £12.21 - £20.00 an hour
- Full-time
- Maintenance
- Programmable logic controllers
- In-person
Quick apply
Business Development Manager
CDM Group —Hilsea
- £45,000 - £60,000 a year
- Full-time
- Business development
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
11d
Gas Engineer
Sureserve —Portsmouth
- £35,000 - £50,000 a year
- Customer service
- Driving
- Annual leave
- Employee assistance programme
Quick apply
Maintenance Operative - part time
New Forest Collection —Cadnam
- £12,654.72 a year
- Part-time
- Hotel
- Organisational skills
- Employee assistance programme
Quick apply
5d
Branch Manager
City Plumbing —Lymington
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Commercial plumber/pipe fitter
Datum Design and Build Limited —Ringwood
- £20 - £22 an hour
- Overtime
- Customer service
- Plumbing
- Driving
- Annual leave
Quick apply
Deputy Site Manager (Secondary School)
Kings' School —Winchester
- £27,780 a year
- Full-time
- In-person
- School
- Free parking
- Health & wellbeing programme
Quick apply
7d

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction experience
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

heating jobs in fawley, ham

Resident Liaison Officer - Social Housing

Hire Desk Controller

Driver 3.5 ton - flexible hours

Handyperson

Heating Engineer

Scheduling & Administration Team Leader

Driver and Warehouse Assistant - Flexible hours

Solar PV Electrician

Sales Executive Advisor

Sales Assistant

Maintenance Operative

Operations Administrator

Gas Trainer

Property Maintenance Operative / General Handyman — Full Time

Business Development Manager

Gas Engineer

Maintenance Operative - part time

Branch Manager

Commercial plumber/pipe fitter

Deputy Site Manager (Secondary School)

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