Technical support occupations Work, Jobs in Hampstead, Gtl (with Salaries)

IT Field Support Technician - T2 / Second Line
Concero UK —Hayes
- £28,000 - £34,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
Software Support Specialist
LegalRM —Orpington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- English
- SQL
- Flexitime
- Work from home
Quick apply
13d
Associate Technical Support Engineer
Mimecast —London
- £40,000 - £45,000 a year
- Full-time
- Azure
- Analysis skills
- Organisational skills
10d
IT Support Engineer
Leidos —London
- £28,800 - £33,900 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- SQL
- Annual leave
- Work from home
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Windows
- Microsoft Office
- Gym membership
- Life insurance
Quick apply
9d
Service Desk Analyst
ZR Mind Digital Solutions —London
- £2,500 - £3,000 a month
- Full-time
- Microsoft Outlook
- English
- Windows
- Free parking
Quick apply
12d
Software Support Specialist
Manifica Technologies Ltd —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Software troubleshooting
- Continuous improvement
- Health & wellbeing programme
- Flexitime
Quick apply
13d
IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Project management
- Agile
IT Support Engineer
SMG Business Solutions Ltd —East London
- £26,000 - £28,000 a year
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Quick apply
10d
Technical Support Engineer II, Triage & Discovery
Alloy —London
- SQL
- JavaScript
- Travel
Customer Support Specialist
ZELP —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Organisational skills
Quick apply
Onsite Technical Lead
ABACUS —London
- Full-time
- Azure
- Travel
- Financial services
- Annual leave
- Employee discount
Quick apply
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Hybrid work
- Computer Science
- Windows
- Bachelor's degree
Quick apply
6d
Client Services & Support Specialist- London, UK
FXSpotStream —London
- Microsoft Office
- Analysis skills
- Bachelor's degree
Technical Support Engineer II
Delinea —London
- £45,000 - £50,000 a year
- Full-time
- English
- SQL
- Computer networking
- Employee assistance programme
- Life insurance
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
Customer Support Analyst
PageUp People —London
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
11d
Onsite IT Support Engineer (Client Facing)
3Gi Technology Ltd —London
- £26,436.80 a year
- Full-time
- Microsoft Access
- Windows
- Driving
Quick apply
6d
Support Specialist in the UK
TicketCo —London
- Remote
- Communication skills

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IT Field Support Technician - T2 / Second Line

Concero UK -
Hayes

Quick apply

Job details

Full-time
£28,000 - £34,000 a year

Benefits

Free parking
Additional leave
Annual leave
Company pension
Discounted gym membership
Company events
Employee assistance programme
Employee discount
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Car scheme
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Azure
Customer service
iOS
LAN
Microsoft Exchange
Windows
Microsoft Office
Firewall
Analysis skills
Computer hardware
Azure Certification
IT support
DNS
SharePoint
IT
Customer support
CCNA Routing & Switching
Communication skills
Active Directory
Intune
VPN

Full job description

Please Read Before Applying

This is an in-person, field-based , multi-site role. Please only apply if you are able to commute to school sites within approximately one hour of Harrow, Woking and Haringey.

You must live within a one-hour commute of Harrow, Woking and Haringey.
This role involves travelling between multiple school sites
Applications that do not meet all of the essential criteria will not be considered

Second Line IT Field Technician

Location: School Sites within 1 Hour of Harrow, Woking and Haringey.
Contract: Full-Time, Permanent
Salary: £28,000–£34,000 per year

About the Role

We're looking for an experienced Second Line IT Field Technician to join our growing team, providing onsite IT support to schools across the Harrow, Woking and Haringey.

Working as part of a fast-growing Managed Service Provider (MSP), you'll deliver outstanding technical support, troubleshoot hardware and software issues, and help ensure schools' IT systems operate efficiently. This is a varied, customer-facing role where no two days are the same.

Key Responsibilities

Provide onsite second-line technical support across multiple school sites
Diagnose and resolve hardware, software and network issues
Install, configure and maintain computers, laptops and peripherals
Manage user accounts, permissions and device configuration
Monitor and troubleshoot network infrastructure, including VPNs, LANs, DNS and Firewalls
Deploy software, updates and security patches
Record and manage support requests using Halo
Carry out routine system maintenance, backups and updates
Work collaboratively with colleagues to deliver excellent customer service

Essential Requirements

Level 4 industry-specific IT qualification
Minimum two years' experience in an onsite or field-based Second Line IT Support role
Strong working knowledge of Microsoft Intune
Demonstrable experience with Windows Server, Microsoft 365, Google Workspace, Windows OS, Android and iOS
Demonstrable experience with VPNs, LANs, DNS and Firewalls
Strong troubleshooting and analytical skills
Excellent communication and customer service skills
Well organised with the ability to work independently and as part of a team
Full UK driving licence (maximum three penalty points) and access to your own vehicle
Right to work in the UK
Able to travel between school sites within approximately one hour of Harrow, Woking and Haringey.

Desirable Experience

Previous experience working within a Managed Service Provider (MSP)
Comfortable working in a fast-paced, structured environment

What We Offer

£28,000–£34,000 per year
Annual salary reviews and structured pay progression
23 days annual leave plus bank holidays
Enhanced sick pay
Health Cash Plan
Contributory pension scheme
Commission opportunities (where applicable)
Employee Assistance Programme
Ongoing training and career development
Discounts on gym memberships, technology, cinema tickets and more
Microsoft Surface Laptop
Uniform provided
Salary sacrifice electric vehicle scheme

Why Join Concero UK?

At Concero UK, we pride ourselves on delivering exceptional IT support while fostering a culture built on innovation, collaboration and continuous improvement. You'll be joining a supportive, growing business where your ideas are valued and your development is encouraged.

Apply Now

If you're an experienced Second Line IT professional looking for a rewarding field-based role where you can make a real difference in schools, we'd love to hear from you.

Please submit your CV and a covering letter explaining why you're a great fit for the role.

Important Information

This role is subject to enhanced pre-employment checks, including an Enhanced DBS with Children's Barred List check, employment and qualification verification, references, medical fitness and safeguarding checks, in line with Keeping Children Safe in Education (KCSIE) guidance.

Concero UK is an equal opportunities and Disability Confident employer and welcomes applications from all suitably qualified candidates. Reasonable adjustments are available throughout the recruitment process.

Job Type: Full-time

Pay: £28,000.00-£34,000.00 per year

Benefits:

Additional leave
Bereavement leave
Company events
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Sick pay

Application question(s):

Do you have your own roadworthy car with valid insurance suitable for business use?

Experience:

in person/field Second Line IT support: 2 years (required)

Licence/Certification:

full UK driving licence with no more than 3 penalty points? (required)
Level 4 industry specific qualification (required)

Work authorisation:

United Kingdom (required)

Willingness to travel:

75% (preferred)

Work Location: On the road

Quick apply

Refine Your Search

technical support occupations jobs in hampstead, gtl

IT Field Support Technician - T2 / Second Line

Software Support Specialist

Associate Technical Support Engineer

IT Support Engineer

Junior IT Support Technician

Service Desk Analyst

Software Support Specialist

IT Support Analyst – Client Services & Monitoring

IT Support Engineer

Technical Support Engineer II, Triage & Discovery

Customer Support Specialist

Onsite Technical Lead

Service Desk Engineer (Field)

Entry Level Support Engineer

Client Services & Support Specialist- London, UK

Technical Support Engineer II

First Line Service Desk Analyst

Customer Support Analyst

Onsite IT Support Engineer (Client Facing)

Support Specialist in the UK

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