Assistant reception manager Work, Jobs in Solihull, West Midlands (with Salaries)

Nights Assistant Reception Manager
The Belfry Hotel & Resort —Sutton Coldfield
- £30,014.40 - £31,262.00 a year
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Reception and Customer Service (Placemaker) - Evenings
Places for People —Elmbridge
- £13,288.60 a year
- Sales
- Customer service
- Teaching
- Employee discount
11d
Receptionist and Administration Assistant (Maternity Cover)
Worcestershire County Council —Birmingham
- £21,593 a year
- Temporary
- Front desk
- IT
- Communication skills
11d
Nights Assistant Reception Manager
The Belfry —Sutton Coldfield
- £30,014.40 - £31,262.00 a year
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Birmingham
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
Guest Service Assistant
Holiday Inn Birmingham M6 J7 —Birmingham
- £12.71 an hour
- Weekend availability
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
2d
Learner Services Advisor
Access Creative College —Birmingham
- Full-time
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
3d
Medical Receptionist (Bank Receptionist Role)
Downsfield Medical Centre —Sheldon
- From £12.71 an hour
- Temporary
- Customer service
- GP surgery experience
- Microsoft Office
- Free parking
- Annual leave
Quick apply
8d
Administrator and Assistant Psychologist (Split Post)
Phoenix Psychological Services Ltd —Kenilworth
- £26,000 a year
- Full-time
- Google Suite
- Doctoral degree
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
11d
Dental Nurse / Practice Manager Assistant
Eternal Smiles —Solihull
- £26,000 - £30,000 a year
- Full-time
- Patient care
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
16h
Customer Service Assistant Over 18
Tenpin —Birmingham
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
6h
Customer Service Assistant Over 18
Tenpin —Walsall
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
9d
Hotel - Duty Manager
Premier Inn —Evesham
- Up to £13.86 an hour
- Part-time
- Hotel
- Leadership
- Restaurant
- Employee discount
Quick apply
Hotel - Duty Manager
Premier Inn —Evesham
- Up to £13.86 an hour
- Part-time
- Hotel
- Leadership
- Restaurant
- Employee discount
Quick apply
Site Assistant
Camping and Caravanning Club —Coventry
- £12.71 an hour
- Weekend availability
Quick apply
10d
Hotel Duty Manager
Premier Inn —West Bromwich
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Leadership
- Restaurant
- Employee discount
Quick apply
4d
Customer Service Assistant Over 18
Tenpin —Worcester
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Maintenance Assistant (Full Time, Permanent)
Apollo Hotel —Birmingham
- From £27,000 a year
- Full-time
- Maintenance
- English
- Hotel
- Free parking
- Employee discount
Quick apply
8d
Golf Experience Attendant - Ansty Golf Club
Get Golfing CIO —Coventry
- £12.71 an hour
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Facilities Assistant
Open GI —Worcester
- £26,000 - £27,500 a year
- Full-time
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
3d

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assistant reception manager jobs near solihull, west midlands

Nights Assistant Reception Manager

The Belfry Hotel & Resort -
Sutton Coldfield

Quick apply

Job details

Full-time
£30,014.40 - £31,262.00 a year

Benefits

Free parking
Cycle to work scheme
Discounted gym membership
Employee discount
On-site parking

Qualifications

Management
Customer service

Full job description

The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2026 Caterer’s Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026.

The Nights team brings the resort to life when the sun goes down, ensuring every guest feels welcomed, cared for, and valued. From smooth check-ins and warm farewells to anticipating needs before they’re even asked, this team turns ordinary moments into memorable experiences.

Salary

The annual salary is £30,014.40 , plus service charges.

About the role:

As Nights Assistant Reception Manager you will be leading the night operation across the resort. Responsible for managing the team and maintaining consistently high standards of service and ensuring a flawless guest experience whilst creating a work environment that supports the Belfry values. You will lead by example and provide full support to the nights team to ensure seamless running of the business.

As the Nights Assistant Reception Manager, you will be:

Assisting the Night Operations Manager
Assisting in running the night operation across the resort and stepping up in the Night Operations Manager’s absence. Being on the floor and ready to assist across all departments and making decisions to help and improve the service offered to our guests.
Providing excellent guest service, resolving problems when they arise and identifying opportunities to make guests’ experiences memorable and enjoyable
Responsible for the health and safety of guests in house - record all accidents and incidents that may occur within the hotel for guests and staff
Assisting with the Night Audit
To be available at all times to deal with guest queries and/or complaints, monitoring guest satisfaction with regular reporting to the General Manager.
To support the night cleaning staff and ensure they are carrying out the duties allocated to them.
To check all public areas, including conference rooms, to ensure they have been cleaned and serviced correctly.
Co-ordinating and completing the night roster and dealing with any staff absenteeism issues.
To be a champion in your department for our waste management and ESG commitments
To maintain a good working relationship with all colleagues, being able to motivate the night’s team to ensure each member is achieving a high level of performance in their role and provide necessary support where required.

Ideal Candidate:

At The Belfry, we are committed to your professional growth and success. The ideal candidate for this role will have had experience working in a similar setting and has worked nights before.

In addition, you will have:

Excellent customer service skills with a genuine desire to deliver exceptional experiences to every guest
An experienced manager who has led teams within a front office environment
Fantastic eye for detail
Experienced in taking ownership over your department and achieving financial and guest targets
Able to develop strong relationships with your guests, team, and colleagues

Learning & Development

We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.

Wellness

Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.

Showing Our Appreciation

We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.

Making a Difference

Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.

Our Values

Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.

INDHOTEL

Quick apply

Refine Your Search

assistant reception manager jobs in solihull, west midlands

Nights Assistant Reception Manager

Reception and Customer Service (Placemaker) - Evenings

Receptionist and Administration Assistant (Maternity Cover)

Nights Assistant Reception Manager

Clinic Receptionist

Guest Service Assistant

Learner Services Advisor

Medical Receptionist (Bank Receptionist Role)

Administrator and Assistant Psychologist (Split Post)

Dental Nurse / Practice Manager Assistant

Customer Service Assistant Over 18

Customer Service Assistant Over 18

Hotel - Duty Manager

Hotel - Duty Manager

Site Assistant

Hotel Duty Manager

Customer Service Assistant Over 18

Maintenance Assistant (Full Time, Permanent)

Golf Experience Attendant - Ansty Golf Club

Facilities Assistant

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