Join a company where people genuinely matter.
Let's be honest…
This isn't just another office job.
It's not a call centre.
It's not reading from scripts.
And it's definitely not the sort of job where you're counting the minutes until home time.
At OvenGleamers, you'll spend your day helping lovely customers, solving little challenges, keeping everything organised and working alongside a friendly team who genuinely enjoy coming to work.
We're still a family business at heart and, although we've grown into one of the UK's leading premium oven cleaning companies, we've never lost that family feel.
We've professionally cleaned over 170,000 ovens, range cookers, AGAs, Everhots and BBQs across the UK. From our Head Office in Pill, we support our own fleet of technicians and a growing network of franchisees around the country.
We're ambitious.
We're growing.
And we're looking for one more brilliant person to grow with us.
About the role
You'll often be the very first person our customers speak to.
That means you'll become the friendly voice of OvenGleamers.
Some customers will be booking an oven clean.
Others will have questions.
Some simply need a little reassurance.
Every conversation is different—and that's exactly what makes this role so enjoyable.
No two days are ever the same.
One minute you'll be booking appointments.
The next you'll be working out which technician covers a postcode, checking travel distances on Google Maps, updating customer records, replying to enquiries or helping keep the office running smoothly.
You'll be busy...
...but you'll never be bored.
What you'll be doing
Your day could include:
- Answering inbound customer enquiries.
- Calling customers back following website enquiries.
- Booking appointments and keeping our diaries full.
- Contacting previous customers to arrange their annual clean.
- Producing accurate quotations.
- Updating customer records and maintaining our booking systems.
- Using Google Maps to calculate travel times and technician coverage.
- Working closely with our engineers and franchisees.
- Helping colleagues whenever needed.
- Looking for ways to improve how we work.
When 5pm arrives...
You switch your computer off and go home.
No taking work home.
No evening emails.
No out-of-hours phone calls.
Just a job you can feel proud of.
Full training is provided
You don't need to know anything about ovens before you start.
We'll teach you.
You'll work alongside experienced team members, receive full training and always have someone nearby to ask if you're unsure.
If something technical comes up, our engineers are only ever a phone call away.
We're much more interested in finding the right person than someone who already knows everything.
The perfect person will probably tick most of these boxes...
✔ You're a genuine people person who naturally makes people feel welcome.
✔ You enjoy talking to customers and helping people.
✔ You're calm, warm and professional under pressure.
✔ You notice little details that other people miss.
✔ You take real pride in accuracy.
✔ You like things organised and done properly.
✔ Your spelling and grammar are excellent.
✔ You're confident using computers and can type accurately.
✔ You enjoy learning new systems.
✔ You like solving little problems.
✔ You enjoy being busy.
✔ You like having goals and targets to work towards.
✔ You're self-motivated and don't need constant supervision.
✔ You naturally spot things that need doing and simply get on with them.
✔ You're happy to muck in—whether that's helping a colleague, making the tea or keeping the office tidy.
✔ You're always looking for ways to improve things rather than just accepting "that's how we've always done it."
✔ You're reliable, dependable and somebody your teammates can always count on.
✔ You care about doing a genuinely great job.
✔ You're looking for somewhere you'll still be proud to work in years to come.
Our Core Values
These aren't just words on a wall.
They're how we work every single day.
<> Give a Sh*t
Care about the customer.
Care about your teammates.
Care about getting the little things right.
If it's worth doing...
It's worth doing properly.
* Do GREAT Work
We don't believe in "that'll do."
Fine isn't the same as fantastic.
Good isn't the same as great.
We take pride in doing ordinary things exceptionally well because that's what creates an exceptional customer experience.
:-) Don't Be an A***hole
Simple really.
Be kind.
Be respectful.
Help each other.
Leave your ego at the door.
Nobody says...
"That's not my job."
We're one team, and we succeed together.
Why people enjoy working here
We're a supportive family business where people genuinely matter.
That means you'll enjoy things like:
- Paid birthday off every year.
- Free professional oven clean every year.
- Company pension.
- Christmas presents.
- Easter treats.
- Regular cake in the office.
- Unlimited free tea, coffee and soft drinks.
- Friendly, supportive teammates.
- Full training and ongoing support.
- Monday to Friday (8:45am–5:00pm).
- No evenings.
- No weekends.
- No Bank Holidays.
- Christmas shutdown.
- A permanent, full-time role.
- A business that genuinely listens to your ideas.
- A company that's growing—and wants you to grow with it too.
Sound like your kind of place?
If you've been reading this thinking...
"That sounds exactly like me."
...then we'd genuinely love to hear from you.
One final question before you click Apply...
Are you the sort of person who notices the little things that everyone else misses?
The typo in an email.
The postcode that doesn't quite look right.
The customer who needs a little extra reassurance.
The bin that needs emptying.
The colleague who could do with a hand.
If you answered "Yes"...
...there's a very good chance you'll fit in brilliantly at OvenGleamers.
We can't wait to meet you.
Pay: From £24,785.00 per year
Benefits:
- Additional leave
- Company pension
- Employee discount
- Free parking
- Sick pay
- Transport links
Application question(s):
- Tell us about why you love working in an office.
- Why did you reply to this ad?
- Do you genuinely want this job, and if so, why?
Work Location: In person
