Customer service coordinator Work, Jobs in Lichfield, Sts (with Salaries)

Online Administration Coordinator
BCA —Swadlincote
- £26,926.24 a year
- Weekend availability
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
- Employee discount
Quick apply
8d
Service Coordinator
Arrow Industrial Group Limited —Birmingham
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Senior Service Coordinator
Veolia ES (UK) Limited —Derby
- £35,500 a year
- Full-time
- Communication skills
- Annual leave
Quick apply
4d
Customer Service Coordinator
The Pallet Network —Swadlincote
- £15,996.32 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Operations Coordinator - Vehicle Tracking & Recovery - 4 Days On, 4 Days Off
Global Telemetrics —Coalville
- £13.00 - £14.50 an hour
- Overtime
- Customer service
- Analysis skills
- In-person
Quick apply
3d
Operations Coordinator - Vehicle Tracking & Recovery - 4-Day Week, Afternoon / Evenings
Global Telemetrics —Coalville
- £13.00 - £14.50 an hour
- Overtime
- Customer service
- Analysis skills
- In-person
Quick apply
3d
Receptionist & Front of House Coordinator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Part-time Sales Lead Coordinator
Edward Howell Galvanizers Ltd , part of Wedge Group Galvanizing —Willenhall
- £13.73 an hour
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
10d
Commercial Operations Coordinator
The Simulator Company Ltd —Coalville
- £1 a year
- Full-time
- CRM software
- Customer service
- ERP systems
- Free parking
Quick apply
4d
Export Coordinator / Warehouse Administrator
SCC —Birmingham
- £31,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Warehouse experience
- Communication skills
Internal Sales Coordinator
Steelway —West Bromwich
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Customer Service Logistics Coordinator
IPL Schoeller —Birmingham
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Conference & Events Sales Co-Ordinator
Warwickshire County Cricket Club —Birmingham
- £25,000 - £29,000 a year
- Full-time
- Hospitality
- Sales
- Communication skills
- Free parking
Quick apply
10d
Clinical Skills Administrator and Course Coordinator
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
- Customer service
- IT
- Teaching
4d
Operations Coordinator (FTC 1 Year) - Grenade
Mondelēz International —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
RFQ Sales Coordinator
Hayley Group —Oldbury
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Sales Co-ordinator
The Priory Shutter & Door Company Limited —Smethwick
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
European Logistics Coordinator
Nutreco —Ashbourne
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Technical Support & Customer Success Coordinator
Smartfits Installations Limited —Burton-On-Trent
- £29,000 a year
- Full-time
- Customer service
- Analysis skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
1d

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customer service coordinator jobs near lichfield, sts

Online Administration Coordinator

BCA -
Swadlincote

Quick apply

Job details

Permanent
£26,926.24 a year
8 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Driving

Full job description

About The Role

Job Title: Online Administration Coordinator
Salary: £26,926.24 per annum (Due to location a driving license will be needed)
Location: Measham
Working Hours: Monday to Friday 8.30am – 5.30pm (including rostered weekend & bank holiday cover)
Job Status: Permanent

Join the UK’s largest B2B used vehicle service

At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.

Main Purpose of The Role:

Undertake various activities for the smooth running of the department including the transition of sales through online systems and supporting wider business areas with various administrative tasks.

Liaise with internal and external customers in a timely and constructive manner.

Manage time effectively and ensure all communication is documented and files updated to high standard levels of accuracy. Providing Online Administrative centralised support to wider business areas and business stakeholders.

Key Responsibilities:

Manage and maintain the online systems to ensure sales are processed in an accurate and timely manner. Communicate with key business stakeholders effectively and ensure data is available to all parties in line with current SLA’s.
Ensure all requests are managed in a timely and effective manner. Communicate with internal and external customers to provide a quick and cost-effective resolution in the interest of all parties within stated guidelines.
Produce accurate reporting and data recorded in line with current SLA’s and areas KPI’s.
Manage and maintain area specific provisional systems, updating bespoke systems accurately and in line with business SLA’s coordinating sales between buyers and vendors.
Manage and maintain Proxy/Auto Buy bid management function for online buyers ensuring the accuracy of the data is recorded in bespoke systems.
Use appropriate RPA software to support in administrative tasks to include but not limited to lotting.
Produce “Fact Finding” supporting documents to support in post-sale disputed purchase resolutions.
Centralised low level technical service and triage support to internal/external customers.
Planning Prioritising and Problem Solving – Manages own time effectively, using initiative and critical thinking.
Demonstrates Business Values and Behaviours.

Knowledge and Experience Required

High level of attention to detail
Developing an awareness and understanding of analytic data and providing insights
Problem solves solutions and technical ability.
Due to location a driving license will be required
Knowledge and understanding of Microsoft Office Products
The ability to work as part of a team and under their own initiative.
The ability to demonstrate emotional intelligence and self-aware.
Background of Customer Service Experience.

Stakeholder Engagement:

Head of Online Administration

Sales Operations & Programme Management
Account Operations
Commercial & Buyer Services
Customer Contact Centre
BCA Remarketing Centres
Various IT Departments

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

Onsite parking

Company Pension Scheme

Cycle to work scheme

An Employee Assistance Programme

Enhanced maternity, paternity, and adoption leave

Access to trained Mental Health First Aiders

Access to BCA Rewards which provides online and store discounts with a range of retailers

And so much more…

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Quick apply

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