Reservations manager Work, Jobs in Finchampstead, Ham (with Salaries)

Reservations / Groups / M&E Executive
voco Reading Hotel —Reading
- Full-time
- Hotel
- Accounting
- In-person
Quick apply
Front Office Manager (M/F/X)
IBIS BUDGET —Hounslow
- £30,000 - £33,000 a month
- Weekend availability
- Bar
- English
- Hotel
- Employee discount
Quick apply
Event Enquiry Assistant
Dearborn Estates —Guildford
- From £33,000 a year
- Full-time
- Hotel
- Business development
- Travel
- Annual leave
- Employee assistance programme
Quick apply
9h
Sales Progressor
BRC Jobs —Bracknell
- Up to £37,080 a year
- Full-time
- Microsoft Word
- Customer service
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
4d
Part time Hotel Night Receptionist
Active Hospitality —Wokingham
- £12.71 an hour
- Part-time
- Hotel
- Front desk
- In-person
- Employee discount
- Referral programme
Quick apply
14d
Graduate Management Trainee - Middlesex / London Heathrow / Uxbridge
Enterprise Mobility —Uxbridge
- Full-time
- Sales
- Customer service
- Bachelor's degree
Graduate Management Trainee - High Wycombe / Aylesbury
Enterprise Mobility —High Wycombe
- Full-time
- Sales
- Customer service
- Bachelor's degree
Reception Manager
Burnham Beeches Hotel —Burnham
- £32,000 a year
- Weekend availability
- Hotel
- Front desk
- Computer skills
- Employee discount
Quick apply
6d
Accountants Assistant
The Petersham Hotel —Richmond
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Hotel
- Free parking
- Annual leave
Quick apply
1d
Hotel Receptionist - part-time NIGHT SHIFTS
Active Hospitality —Wokingham
- Up to £12.71 an hour
- Part-time
- Hotel
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
1d
Crew Accommodations Agent
Corpay —Hounslow
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Spanish
- Life insurance
Quick apply
Graduate Management Trainee - Slough / Bracknell
Enterprise Mobility —Slough
- Full-time
- Sales
- Customer service
- Bachelor's degree
Junior Sales Assistant
Berkeley Group —Cookham
- Weekend availability
- Sales
- Computer skills
- Communication skills
- Annual leave
Quick apply
Senior Manager Information Management - 3D CAD E3D
KBR —Leatherhead
- Full-time
- Management
- CAD
- Engineering
F&B Assistant
Burhill Group Limited —Woking
- £12.71 an hour
- Restaurant
Guest Relation Manager
Crowne Plaza Gerrards Cross —Beaconsfield
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Bereavement leave
Quick apply
8d
Breakfast Supervisor
The Wellington Arms —Hook
- £12.71 an hour
- Part-time
- Bar
- Hotel
- Leadership
- Employee discount
Quick apply
1d
Junior Sales Consultant
Berkeley Group —Ascot
- Sales
- Computer skills
- Communication skills
- Annual leave
Quick apply
Receptionist
Crowne Plaza Marlow —Marlow
- £10.85 - £12.71 an hour
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply

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Reservations / Groups / M&E Executive

voco Reading Hotel -
Reading

Quick apply

Job details

Permanent | Full-time

Qualifications

Accounting
Hotel experience

Full job description

voco Reading Hotel has a fantastic opportunity to join the team as a Reservations, Groups and Meetings & Events Executive

voco Reading, adjacent to Reading Select Car Leasing Stadium, our modern hotel has thoughtful touches and distinctive design, guests can take advantage and enjoy our leisure facilities with a swimming pool, sauna, steam room, and gym. The hotel invites you to enjoy the voco Life at the Atrium Bar and the brasserie-style restaurant Le Café.

We are looking for Reservations, Groups and Meetings & Events Executive who can commit to working a minimum of 40 hours over 5 days a week.

At voco® everyone’s a host, if there’s one thing we know, it’s that a great host is at the heart of every great stay as we understand what our guest wants by delivering easy-going but attentive service.

Our people help to make the biggest difference – we strive for perfection in everything we do for our guests, always focussing on what is important to them and always looking to improve.  We take pride in the fact that we are experts in what we do and love to demonstrate this expertise to our guests with a sense of flair.

The Role as Reservations, Groups and Meetings & Events Executive:

To ensure the team maintain an optimum and exceptional level of customer service to both client and agents. Work closely with the sales teams to ensure new and existing client relationships continue to develop.
Ensure that the team consistently follow the agreed booking process for both conference and events, groups and hotel rooms
Maintain IHG systems, assist in revenue generation through business processes such as system balancing, group wash, implementing SOPs, etc.
Drive the team to maximise cancellation revenue by management of effective cancellation processes where terms and conditions are adhered to.
Design and implement sales incentives that motivate and focus the teams. Ensure that targets set are being achieved and address any shortfalls.
To analyse and understand each individual team members workload, conversion performance and level of enquiry activity.
Work alongside the Director of Revenue to ensure group and event strategies fall in line with overall long-term revenue strategy.
Ensure hotel pricing and event calendars are maintained and utilised by the team. Pricing set should fall in line with the overall strategy as directed by General Manager and Director of Revenue.
Set targets and ensure achievement of monthly revenue conversion % for rooms, groups and events and support with upsell.
Contribute to the hotels’ budget process taking responsibility for the M&E & Reservations elements of the budget.
Review and understand lost/refused/cancelled business, from observations highlight where strategic changes may be necessary.
Monitor competitor pricing understand the dynamics of the local market and demand generators.
To ensure accurate records are maintained regarding enquiries, cancellations and denied business.
To liase with the Director of Revenue and Front Office Manager and provide accurate advance notification on room counts, selling status, pre-allocated rooms, VIP guests and arrival lists.
To have full knowledge of rates, rate structures, charters and commissions.
To produce a weekly forecast of occupancy, sleepers and group bookings and communicate this to all other Heads of Department.
To maintain all aspects of competitor awareness and carry out on a regular basis in conjunction with the Director of Revenue and Director of Sales a study of competitor hotel facilities services and rates.
Conduct regular check-ins and engagement of team members.

To be considered as our Reservations, Groups and Meetings & Events Executive, you should have:

2 years+ in preferably a hotel reservation
Demonstrated knowledge of finance, budgeting, and accounting processes and regulations.
Demonstrated ability to assess and understand a variety of internal and external economic and financial issues which impact the business, to analyse data and forecast future business trends, and to develop effective plans based on businesses assessments.
Demonstrated experience with Opera or similar software for the purpose of reporting, analysis and presentation.
Demonstrated ability to scope a project and develop a plan of action, ability to influence others, present convincing arguments and deal with conflicting viewpoints.

Benefits of Working as Reservations. Groups and Meetings & Events Executive:

Competitive Salary
28 days holiday each year, including bank holidays, (this will increase to maximum 33 days with length of service)
Discounted international/worldwide room rates for yourself, family and friends
Excellent employee recognition programmes
Vast range of learning and development programmes
Opportunities for promotion and transfer across the group

Most importantly, we’ll give you the room to be yourself.

If you feel you are the right candidate for the role as our Reservations, Groups and Meetings & Events Manager, then please click ‘apply’ now!

We’d love to hear from you!

You must meet the legal requirements to work in the UK.

Work Location: In person

Quick apply

Refine Your Search

reservations manager jobs in finchampstead, ham

Reservations / Groups / M&E Executive

Front Office Manager (M/F/X)

Event Enquiry Assistant

Sales Progressor

Part time Hotel Night Receptionist

Graduate Management Trainee - Middlesex / London Heathrow / Uxbridge

Graduate Management Trainee - High Wycombe / Aylesbury

Reception Manager

Accountants Assistant

Hotel Receptionist - part-time NIGHT SHIFTS

Crew Accommodations Agent

Graduate Management Trainee - Slough / Bracknell

Junior Sales Assistant

Senior Manager Information Management - 3D CAD E3D

F&B Assistant

Guest Relation Manager

Breakfast Supervisor

Junior Sales Consultant

Receptionist

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