Client services occupations Work, Jobs in Hebburn, Twr (with Salaries)

Client Services Specialist
WPS Advisory —Newcastle upon Tyne
- £27,420 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Aftersales Advisor
BCA —Newcastle upon Tyne
- £14.11 an hour
- Monday to Friday
- Customer service
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
9d
HelpPoint Administrator
Churchill Group —Gateshead
- £26,000 - £27,000 a year
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Employee discount
- Sick pay
Quick apply
9d
Customer Success Manager
OneClickComply —Sunderland
- £32,500 - £60,000 a year
- Full-time
- Driving
- School
- Annual leave
- Employee discount
Quick apply
Customer Account Specialist
TT Electronics plc —Bedlington
- Full-time
- Sales
- Customer service
- Data entry
- Annual leave
- Employee assistance programme
UK - Agency Operations Assistant
Paul Gough Media —Hartlepool
- £24,000 - £26,000 a year
- Full-time
Quick apply
Client Partner
Cargo Creative Ltd —North Shields
- From £25,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Free parking
- Work from home
Quick apply
VacancyTitle: Developer Services Support Advisor
Northumbrian Water/Essex & Suffolk Water —Washington
- £28,475 - £33,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
6d
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- Microsoft Excel
- Salesforce
- Annual leave
Quick apply
7d
After Sales Admin Co-ordinator
Nirvana Europe Ltd —Wallsend
- From £23,958 a year
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
- Free parking
Quick apply
Customer Success Manager -Full time - Permanent - Gateshead
Recite Me —Gateshead
- Full-time
- Hybrid work
- In-person
- Communication skills
- HTML
- Annual leave
- Flexible schedule
Quick apply
Customer Success Manager
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- Salesforce
- Travel
14d
Customer Success Manager
Arctic Wolf —Newcastle upon Tyne
- £28,200 - £63,000 a year
- Full-time
- Sales
- Salesforce
- Travel
- Annual leave
- Employee assistance programme
2d
Customer Success Manager
Mindbody —Newcastle upon Tyne
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply
Account Manager
Restore PLC —Durham
- £28,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
8h

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Client Services Specialist

WPS Advisory
Newcastle upon Tyne

Quick apply

Job details

Full-time
£27,420 - £32,000 a year
2 days ago

Benefits

Health & wellbeing programme
Financial planning services
Annual leave
Company pension
Life insurance
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Financial services
Communication skills

Full job description

Role purpose:

Our Client Service Specialists are the first point of contact in and out of the business and so are a key interface between us and our clients. This is an opportunity to be a part of a fantastic, collaborative, growing team. You will work closely with Advisers and Administrators to ensure our clients receive the best service and support. In addition, you will have the opportunity to train within the specialist admin function to broaden your skill set and further your career. This is a hybrid role once established

Key responsibilities:

Consistently deliver an excellent customer experience in line with company values
Acknowledge and respond to client queries across varied subjects via phone, email or in app messaging
Ensure that clients are kept informed on the progress of their transactions and queries
Work within set SLA’s
Manage Adviser diaries
Support clients in getting the most from our LifeStage Money App; ensuring the App is functional clients understand the features it provides fully
Contribute to and assist with business projects and initiatives
Complete ad hoc tasks as required
Adhere to all internal policies and FCA compliance requirements, ensuring customer data is always handled securely and confidentially.

Person profile:

Excellent written and verbal communication skills, with strong listening ability
Strong desire to learn and develop within the Financial Services industry
You should be proactive, adaptable, and comfortable working in a fast-paced environment
Highly organised with strong attention to detail
Target-driven, commercially aware, and resilient
Numerically confident with an aptitude for financial concepts
Confident using technology and learning new systems

Qualifications and work experience:

Previous experience in a client-facing or customer service role within the Financial Services industry
GCSEs (or equivalent) in Maths and English.
Proficient in Microsoft Outlook, Word, and Excel.
Previous experience using IO is desirable but not essential.

Employee benefits:

25 days annual leave
Company pension
Death-in service cover
Income protection
Free financial advice
Financial education and guidance app
Wellness app with immediate access to medical and healthcare services

Job Type: Full-time

Pay: £27,420.00-£32,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
Life insurance
On-site parking

Application question(s):

Experience in Financial services

Work authorisation:

United Kingdom (required)

Location:

Newcastle upon Tyne NE1 3PA (required)

Work Location: Hybrid remote in Newcastle upon Tyne NE1 3PA

Quick apply

Refine Your Search

client services occupations jobs in hebburn, twr

Client Services Specialist

Aftersales Advisor

HelpPoint Administrator

Customer Success Manager

Customer Account Specialist

UK - Agency Operations Assistant

Client Partner

VacancyTitle: Developer Services Support Advisor

Customer Success Manager

After Sales Admin Co-ordinator

Customer Success Manager -Full time - Permanent - Gateshead

Customer Success Manager

Customer Success Manager

Customer Success Manager

Account Manager

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