This is a permanent contract 26.25 hours with a 2 weeks rota as detailed below.
Rate of Pay - dependant on experience
Please note, this role spans across 3 different medical centres on a fixed shift pattern, addresses listed below.
Week 1
Monday - 9-1245 (Featherstone)
Tuesday - 9-5pm (Bournbrook)
Wednesday - 9-5pm (Featherstone)
Friday - 9-5pm (Selly Park)
Week 2
Monday - 9-5pm (Bournbrook)
Wednesday - 9-5pm (Featherstone)
Thursday - 9-1245 (Featherstone)
Friday - 9-5 pm (Selly Park)
Location details:
Featherstone Medical Centre
158 Alcester Road South
Kings Heath
Birmingham
B14 6AA
Selly Park Surgery
2 Reaview Drive
Selly Park
Birmingham
B29 7NT
Bournbrook Varsity Medical Centre
1A Alton Rd
Bournbrook
Birmingham
B29 7DU
Job Summary
We are a Federation that serves approximately 450,000 patients across over 60 GP Practices and 9 Primary Care Networks.
This role is pivotal to improving quality of care and operational efficiencies which requires motivation and passion to deliver an excellent service within general practice as outlined in the NHS Long-Term Plan 2019 and GP Contract 2019.
The role will involve working on central Federation services and services within Primary Care Networks and their practices.
Duties and Responsibilities
Supporting Central Services
Support central services with delivery on behalf of PCNs. This may include services such as spirometry, prescription ordering direct, general medicines management, EPS.
Patient-facing Structured Clinical Medication Reviews
Perform clinical medication reviews, including patients taking complex polypharmacy. Ability to perform comprehensive level 1, 2 and 3 medication reviews based on clinical competencies, whether face-to-face or as telephone consultations.
Reach a shared agenda with the patient to ensure compliance with medication regimen. Identify any medication-related concerns, compliance and adherence issues, reported side effects, and reduce potential wastage. Ensure all routine and high-risk medications have regular monitoring in place.
Arrange appropriate 3-, 6-, 12-monthly follow-up.
Address all clinical assessments, investigations and QOF targets for relevant patient by making every contact count.
Undertake home visits, if appropriate, to conduct medication reviews for housebound patients.
Contribute to multi-disciplinary team meetings to review patients and case studies.
Patient-facing Care Home Medicines Review and Optimisation
Work with care home staff to optimise care and improve safety for patients when ordering and administering medicines. Improve current processes in place by using bulk ordering forms and reviewing patients on long-term oral nutritional support. Review anticholinergic burden on patients and frailty assessments in medication reviews. Ensure medicines are optimised for patients for improved clinical outcomes and reduced wastage.
End of Life Care
Provide clinical expertise on options for end of care pathways and medication.
Triaging
Telephone triaging of patients within scope of practice and limits of competencies. Manage minor ailments and refer to appropriate service or clinician.
Medicines Reconciliation
Reconcile medicines following discharge, clinic appointments, intermediate care, and admission to care homes.
Work with the patient and community pharmacy to ensure patients receive medication seamlessly post discharge. Contact the specialists at hospital pharmacy for proactive management of medicine-related problems for patients for continuity of care.
Manage high-risk patient populations efficiently, such as elderly and frail patients, polypharmacy, renal impairment, hepatic impairment, substance misuse, high-risk drug monitoring, care home residents, and those using compliance aids.
Face-to-face or telephone medication review conducted for reviews post medicine reconciliation.
Clinical Expert of Medicines Information
Expertise in medicines for all healthcare professionals within the Practice, including advice given for prescribing specials, off-label medicines, managing patients with swallowing difficulties, oral nutritional support, reported side effects, alternatives to medicines that are out-of-stock or manufacturer cannot supply, and prescribing information for breastfeeding and pregnant patients.
Provide information and advice for patients (patient-facing and telephone scope), addressing their concerns or problems and supplying suitable alternatives based on patient’s medical history, area formulary, and cost-effectiveness.
Provide effective transfer of care of patients between secondary care, primary care and community through seamless continuation of information and supply of medication.
Unplanned Hospital Admissions
Regularly identify and review high-risk cohorts of patients with multi-morbidities, polypharmacy and high-risk medications to avoid unplanned hospital admissions. Reduce unnecessary prescribing and over-prescribing of medication to high-risk patient populations through effective de-prescribing.
Search patients who are regularly admitted into hospital, review, and manage their clinical needs to get optimum outcomes from their medicines.
Signposting
Referred appropriately to HCP for appropriate level of care within an appropriate period of time
Repeat Prescribing
Review patients’ requests for repeat prescriptions ensuring all medicines are synchronised. Processing of urgent prescription requests. Manage re-authorisation process of repeats. Review current processes then produce and implement repeat prescribing policy and protocols.
Appropriately flag up patients who need medication reviews or outdated monitoring for medication through a robust system that identifies these parameters clearly. Implement a timely follow-up with appropriate healthcare professional for those patients requesting medication requiring a review or monitoring.
Interface with community and hospital pharmacy colleagues and develop referral processes between primary care professionals including the promotion of the repeat dispensing service.
Risk Stratification
Identify cohorts of patients at high risk of harm from medication (include patient-related or medicine-related). Use of pre-prepared computer searches and aid development of new and advanced searches that address patient safety factors in terms of medication. Work closely with PCNs to proactively identify these cohorts and implement standardised procedures to manage them safely. Implementation of PINCER tool from WM AHSNs.
Service Development
Pharmaceutical advice for the development and implementation of new services that have medical components (e.g. advice on treatment pathways and patient information leaflets, for example anticoagulation)
Information Management
Analyse, interpret and present medicines data to highlight issues and risks to support decision-making
Medicines Quality Improvement
Increase quality and safety of prescribing through mechanisms such as audit and PDSA (PLAN DO STUDY ACT) cycles in clinical topics as directed by GPs. Evaluate results and provide feedback of the results to the healthcare team and implement changes.
Medicines Safety
Action drug withdrawals and alerts from MHRA in a comprehensive manner to improve medicines safety. Follow and implement and local and national guidance for medicines safety, for example valproate in pregnancy.
Provide patients with relevant information following drug alerts, if appropriate.
Implementation of local and national guidelines and formulary recommendations
Prescribing advice for clinicians in practice based on local and national guidelines. Appropriate implementation of local area prescribing committee formulary and providing recommendations to clinicians.
Produce bespoke formulary for the practice that is routinely updated to improve quality, safety and cost-effectiveness of prescribing.
Implementation of RiCADs/SIDC and ESCA/SCA consistently in order to ensure safe prescribing for patients.
Advice prescribers on specialist only/secondary care only prescribing to avoid unnecessary prescribing in primary care.
Provide newsletters/bulletins on important prescribing messages.
COVID Vaccination Statement
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. We do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at birminghamandsolihullcovidvaccine.nhs.uk where you can also find out more about how to access vaccination.
Data Protection - Privacy Notice for Applicants
How you information will be used
1. During the recruitment process South Doc Services Ltd needs to keep and process information about you for normal employment purposes. The information we hold and process will be used for our management and administrative use only. We will keep and use it to enable us to run the business and manage our relationship with you effectively, lawfully and appropriately during the recruitment process. This includes using information to enable us to comply with the employment contract, to comply with any legal requirements, pursue legitimate interest of the Federation and protect our legal position in the event of legal proceedings. If you do not provide this data, we may be unable in some circumstances to comply with our obligations and we will tell you about the implications of that decision.
2. As an organisation pursuing healthcare activities, we may sometimes need to process your data to pursue our legitimate business interest, for example to prevent fraud, administrative purposes or reporting potential crimes. The nature of our legitimate interests is healthcare. We will never process your data where these interests are overridden by your own interests.
3. Much of the information we hold will have been provided by you, but some may come from other internal sources, or in some cases, external sources such as referees.
4. The sort of information we hold includes your application and references, correspondence with or about you, for example sickness and other absence; information needed for equal opportunities monitoring policy; and records relating to your career history, such as training records, appraisal, other performance measures and where appropriate disciplinary and grievance records.
5. Where necessary, we may keep information relating to your health, which could include reasons for absence if your referee has provided this to us.
6. Where we process special categories of information relating to your racial or ethnic origin, political opinions, religious and philosophical beliefs, trade union membership, biometric data or sexual orientations, we will always obtain your explicit consent to those activities unless this is not required by law or the information is required to protect your health in an emergency. Where we are processing data based on your consent, you have the right to withdraw that consent at any time.
7. Other than as mentioned below, we will only disclose information about you to third parties if we are legally obliged to do so or where we need to comply with our contractual duties to you, for instance we may need to pass on certain information in relation to pension or the CCG. Where possible, we will only share what is necessary.
8. Your personal data will be stored for a period of 6 months after you have applied for a position with South Doc Services and have been unsuccessful or declined our offer of employment.
Your rights
12. Under The Data Protection Act 2018 (DPA) you have a number of rights with regard to your personal data. You have the right to request from us access to and rectification or erasure of your personal data, the right to restrict processing, object to processing as well as in certain circumstances to the right to data portability.
13. If you have provided consent for the processing of your data you have the right (in certain circumstances) to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn.
14. You have the right to lodge a complaint to the Information Commissioner Office if you believe that we have not complied with the requirements of the Data Protection Act 2018 with regard to your personal data.
Identity and contact details of controller and data protection officer
15. South Doc Services Limited, 194-196 West Heath Road, Birmingham, B31 3HB. UK
16. If you have any concerns as to how your data is processed, you can contact our data protection officer:
Umar Sabat – Data Protection Officer at [email protected]
Please ensure that you have uploaded an up-to-date CV showing your most recent employment when applying for this role.
Job Types: Part-time, Permanent
Work Location: In person
