German technical support Work, Jobs (with Salaries)

Field Support Engineer - ITS
TK Elevator UK Ltd —Wythenshawe
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
Customer Success Engineer 100%
Luware —London
- Hybrid work
- Azure
- English
- No degree
Quick apply
Systems Support Engineer (5-month FTC)
Fisher German —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
- IT
Technical Account Manager (DACH) (m/f/t)
Zeotap —London
- Full-time
- Remote
- English
- SQL
- Project management
Quick apply
Customer Service Specialist (German Speaking)
OpenTable —London
- £30,000 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
16h
Tier 3 Technical Support Engineer - High-speed Ethernet (100GE+)
Viavi Solutions —Edinburgh
- Full-time
- English
- Electrical Engineering
- School
6h
Contract - Customer Success Services Specialist (German speaking)
Deloitte —London
- Hybrid work
- Data analysis skills
- English
- Project management
5d
Technical Account Manager (Remote Europe)
n8n —United Kingdom
- £190,000 a year
- Full-time
- Remote
- DevOps
- English
- Master's degree
- Life insurance
6d

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Field Support Engineer - ITS

TK Elevator UK Ltd -
Wythenshawe

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Referral programme

Qualifications

Microsoft Powerpoint
Microsoft Word
French
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
IT
Italian
Communication skills
German

Full job description

Who we are

We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.

TK Elevator’s service and maintenance operations are supported by our International Technical Services network (ITS): a global network of research centres and product experts dedicated to providing high-level technical support for our competitors’ elevators and escalators. ITS Manchester is a unique environment, with lift and escalator engineers alongside software and electronics specialists, working together to understand the latest technology developments in our industry and deliver solutions for our customers’ service requirements. The ITS network is committed to making our extensive knowledge in third-party maintenance accessible to each of TK Elevator’s service technicians across the world, so they are equipped to provide highest quality service and keep customers’ equipment moving.

What we expect

We are currently seeking a Field Support Engineer with technical elevator knowledge and experience of our major competitors’ products to join our pioneering team in Manchester.

As a Field Support Engineer, your day to day will include:

Provide remote technical support to TKE field technicians across Europe, with occasional travel to give on-site support when required
Get involved in research about new control systems and digital solutions
Assist in the development of training simulators and product test rigs
Undertake training as necessary to be at the forefront of industry and technological developments
Deliver training courses to field engineers from across Europe
Assist with the preparation of product support content for field use

Who we are looking for

Proven experience working as a field support engineer
A subject matter expert in one or more our major competitors’ product lines
Excellent communication skills: verbal, telephone and written
Positive attitude, capable of working under pressure as part of a team
Confident in using your own initiative and proactive thinking outside of the box
An investigative mind-set that approaches issues from all angles, especially for the purpose of identifying workarounds for on-going incidents
Demonstrated exceptional customer service and problem-solving skills
NVQ3 (or similar) qualification an advantage
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
It is desirable if you have language skills, especially in French (Italian or German can be also considered)

What we offer

Competitive salary paid on a monthly basis
34 days holiday, inclusive of bank holidays
Attractive company pension scheme
Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.
Life Assurance Scheme - 4x annual salary
Free access to premium health and wellbeing apps
Subsidised gym membership
Industry-leading enhanced maternity and paternity provision
Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
Long Service award scheme, with holiday benefits
Employee Assistance Programme
Refer a friend scheme

Apply Now

Refine Your Search

german technical support jobs

Field Support Engineer - ITS

Customer Success Engineer 100%

Systems Support Engineer (5-month FTC)

Technical Account Manager (DACH) (m/f/t)

Customer Service Specialist (German Speaking)

Tier 3 Technical Support Engineer - High-speed Ethernet (100GE+)

Contract - Customer Success Services Specialist (German speaking)

Technical Account Manager (Remote Europe)

I want to receive the latest job alerts for german technical support

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