Guest experience manager Work, Jobs in Oswestry, Shr (with Salaries)

Hospitality General Manager
The Ellesmere Hotel —Ellesmere
- Full-time
- Hotel
- Supervising experience
- Human resources
Quick apply
17h
Senior Community, Participation & Volunteering Manager
National Trust —Wrexham
- £32,959 a year
- Weekend availability
- Team management
- Communication skills
- Free parking
- Employee assistance programme
7d
Senior Racecourse Operations Manager
Chester Race Company —Chester
- £55,000 - £60,000 a year
- Weekend availability
- Hotel
- Continuous improvement
- Team management
Quick apply
13d
General Manager
Spinners Chester —Chester
- Up to £54,000 a year
- Full-time
- Bar
- Customer service
- First Aid Certification
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Assistant Manager
Prezzo Italian —Oswestry
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Sales
- Restaurant management
- Employee discount
Quick apply
11d
Conference & Events Operations Manager
Bryn Williams at Theatr Clwyd —Mold
- Up to £33,000 a year
- Full-time
- Hospitality
- Organisational skills
- In-person
- Employee discount
Quick apply
Guest Service Manager
Holiday Inn Express Shrewsbury —Shrewsbury
- £13.71 an hour
- Weekend availability
- Hotel
- Guest services
- Leadership
- Employee discount
Quick apply
6d
self employed hospitality duty manager
Netley Hall Hotel Limited —Shrewsbury
- £20 an hour
- Weekend availability
- Bar
- Hotel
- Supervising experience
- Free parking
Quick apply
9d
Assistant Manager/ Barista / Front of House /Bar Tender
The Peach Tree —Shrewsbury
- £12.71 - £16.86 an hour
- Temporary
- Serving
- Bar
- Maths
- Store discount
- Employee discount
Quick apply
23h
Assistant Manager
The Rank Group —Wrexham
- From £32,500 a year
- Leadership
- Communication skills
- Employee discount
- Sick pay
Quick apply
Assistant Restaurant General Manager
KFC —Shrewsbury
- £34,800 a year
- Full-time
- Restaurant management
- Training & development
- Restaurant
- Employee assistance programme
- Employee discount
2d
Junior Customer Success Manager
Booking Experts —Chester
- Hybrid work
- Hospitality
- Customer service
- Analysis skills
- Annual leave
Broughton - Front of House, Brand Ambassador, STARS
Securitas —Broughton
- £13.25 an hour
- Full-time
- Google Suite
- Customer service
- Computer literacy
- Employee discount
Quick apply
14d
General Manager - Live in
Toby Carvery - Telford —Telford
- Up to £48,000 a year
- Full-time
- Sales
- Restaurant management
- Annual leave
- Employee discount
Quick apply
23h
Hotel Duty Manager
Premier Inn —Gresford
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Operations Manager
Mercure Chester Abbots Well —Chester
- Full-time
- Bar
- Hotel
- Restaurant experience
- Free parking
- Employee assistance programme
Quick apply
Central Groups and Events Executive (Maternity Cover)
Chester Central Reservations and Sales Team —Chester
- £28,840 a year
- Weekend availability
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Receptionist / 3777 - The Shrewsbury Hotel, Shrewsbury
J D Wetherspoon plc —Shrewsbury
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
9h
Assistant Manager
KFC Shrewsbury – Meole Brace 3059 —Shrewsbury
- £34,800 a year
- Full-time
- Restaurant management
- Training & development
- Restaurant
- Employee discount
3d
Part Time Assistant Manager
Red Lion —Dodleston
- Part-time
- Restaurant management
- Mentoring
- Guest services
- Annual leave
- Employee discount
Quick apply
23h

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Hospitality General Manager

The Ellesmere Hotel
Ellesmere

Quick apply

Job details

Permanent | Full-time
17 hours ago

Benefits

On-site parking

Qualifications

Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Supervising experience
Compliance management
Human resources
Organisational skills
Front desk
Training & development
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hospitality management

Full job description

Overview

We are seeking an experienced and dynamic Hospitality Manager to oversee the daily operations of our esteemed establishment.

The ideal candidate will possess strong leadership skills, a comprehensive understanding of guest services, and a passion for delivering exceptional hospitality experiences. This role offers an exciting opportunity to lead a dedicated team, ensure operational excellence, and uphold the organisation’s reputation for outstanding service.

This is a live-in position, offering accommodation as part of the employment package.

Responsibilities

Lead and supervise the front-of-house and back-of-house teams to ensure seamless service delivery.
Oversee guest relations, resolving any issues promptly to maintain high levels of customer satisfaction.
Manage daily operational activities, including reservations, check-ins, and check-outs.
Coordinate with human resources to recruit, train, and develop staff members.
Implement and uphold organisational policies, health and safety standards, and service procedures.
Develop strategies to enhance guest experience and optimise operational efficiency.
Foster a positive work environment that promotes teamwork, motivation, and professional growth.
Ensure compliance with all relevant legal requirements and industry standards.
Promote organisational values through effective communication and leadership.

Requirements

Proven supervising experience within the hospitality industry, preferably in hotel management.
Strong leadership skills with the ability to motivate and guide diverse teams.
Excellent guest service skills with a focus on exceeding customer expectations.
Experience in human resources functions such as training, and staff development.
Knowledge of hospitality operations, including reservations systems and front desk management.
Exceptional organisational skills with the ability to manage multiple priorities efficiently.
Professional demeanour with excellent communication skills—both verbal and written.
Previous hotel experience is preferred but not essential; relevant hospitality experience will be considered favourably.

This role offers an engaging environment where leadership qualities are valued, and professional development is encouraged to foster career progression within the organisation.

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in oswestry, shr

Hospitality General Manager

Senior Community, Participation & Volunteering Manager

Senior Racecourse Operations Manager

General Manager

Assistant Manager

Conference & Events Operations Manager

Guest Service Manager

self employed hospitality duty manager

Assistant Manager/ Barista / Front of House /Bar Tender

Assistant Manager

Assistant Restaurant General Manager

Junior Customer Success Manager

Broughton - Front of House, Brand Ambassador, STARS

General Manager - Live in

Hotel Duty Manager

Operations Manager

Central Groups and Events Executive (Maternity Cover)

Receptionist / 3777 - The Shrewsbury Hotel, Shrewsbury

Assistant Manager

Part Time Assistant Manager

I want to receive the latest job alerts for guest experience manager in oswestry, shr

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