Helpdesk technician Work, Jobs in Thamesmead, Gtl (with Salaries)

IT Support Technician
Statom Group Ltd. —London
- £38,000 - £40,000 a year
- Full-time
- Azure
- Computer Science
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
11d
Senior IT Support Technician
TELEONIXS LTD —Basildon
- £41,700 a year
- Full-time
- English
- Continuous improvement
- Travel
- Sick pay
Quick apply
Mechanical Shift Technician
Sodexo —London
- £52,000 a year
- 12 hour shift
- Customer service
- Maintenance
- Microsoft Office
- Employee assistance programme
Quick apply
6d
Maintenance Technician - Electrical Bias
OCS Group —London
- Remote
- Customer service
- Maintenance
- Driving
Quick apply
FM Technician
Norse Group LTD —Medway
- £29,534.42 a year
- Full-time
- Maintenance
- Time management
4d
Security and Access Control Technician
Minerva Fire & Security Ltd —Wickford
- £36,000 - £40,000 a year
- Overtime
- Schematics
- System design
- In-person
Quick apply
9h
Residential Maintenance Engineer
JLL —London
- £15 - £50 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- Engineering
- Employee assistance programme
- Employee discount
HVAC Technician - Southampton (Part-time)
City Facilities Management (UK) —South West London
- £18,797.60 a year
- Overtime
- Customer service
- Travel
- HVAC
Fire Service & Small Works Install Technician
Minerva Fire & Security Ltd —Wickford
- £40,000 - £44,000 a year
- Overtime
- Schematics
- Maintenance
- Power tools
Quick apply
9h
General Maintenance Operative
Equans —Southwark
- Full-time
- Carpentry
- Maintenance
- Plumbing
- Annual leave
- Employee assistance programme
Maintenance Technician
Publicis Groupe Holdings B.V —London
- Microsoft Outlook
- Customer service
- Maintenance
Quick apply
15h
Area Site Technician - South East London
City Facilities Management (UK) —South East London
- £41,391 a year
- Overtime
- Maintenance
- Driving
- Employee discount
Mobile General Maintenance Operative
Equans —Bexley
- Full-time
- Carpentry
- Maintenance
- Plumbing
- Annual leave
- Employee assistance programme
Residential Maintenance Engineer
JIK-Integral UK Limited —London
- £15 - £50 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- Engineering
- Employee assistance programme
- Employee discount
Quick apply
Multi Site Technician - Roehampton, Clapham, Kingston
City Facilities Management (UK) —Biggin Hill
- £41,506 a year
- Overtime
- Employee discount
- Life insurance
Helpdesk Technician (1st line)
Cygnet IT Services CIC —Wallington
- £27,000 - £27,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
5d
IT Technician
Marylebone Boys' School —London
- £35,000 - £40,000 a year
- SharePoint
- School
3d
Coach - Working Smarter with AI
Corndel —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
6d
IT Operations Engineer
VERNE —London
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Quick apply
5d

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IT Support Technician

Statom Group Ltd. -
London

Quick apply

Job details

Full-time
£38,000 - £40,000 a year

Benefits

Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Microsoft Windows Server
Azure
Computer Science
Customer service
Windows
Bachelor's degree
ITIL
Virtualisation
CompTIA Network+
IT support
Computer networking
IT
VMWare
Communication skills
Active Directory
Intune
Information Technology

Full job description

Statom Group Ltd. is seeking a highly skilled Senior IT Support Technician to join our dynamic IT team. In this role, you will be responsible for managing complex IT issues, providing technical support to staff, and ensuring the overall health of our IT systems. You will act as a key point of contact for technical quieries and will play a crucial role in mentoring junior staff members.

Key Responsibilities:

Provide high-level technical support for IT infrastructure and systems, ensuring timely resolution of incidents and requests.
Oversee the IT helpdesk operations, ensuring efficient service delivery and user satisfaction.
Assist in the design, implementation, and maintenance of IT systems, including servers, networks, and cloud solutions.
Monitor IT performance metrics and proactively identify areas for improvement.
Implement IT best practices, policies, and procedures to enhance operational efficiency.
Collaborate with external vendors and service providers for hardware and software procurement.
Conduct training sessions for end-users on IT systems and best practices.
Manage IT asset inventory and ensure compliance with licensing agreements.
Provide mentorship and guidance to junior IT support staff.
Document technical procedures and maintain an updated knowledge base.

Requirements

Essential Skills & Experience:

Bachelor's degree in Information Technology or Computer Science.
Minimum of 5 years of experience in IT support, with a focus on senior-level technical roles.
Strong knowledge of Microsoft Windows Server, Active Directory, and Microsoft Azure management.
Proficiency in Microsoft 365, Intune, and other related cloud services.
Experience in networking and troubleshooting hardware issues.
Excellent problem-solving skills and the ability to work under pressure.
Exceptional communication skills, both verbal and written.
A strong commitment to customer service and team collaboration.

Preferred Qualifications (Nice to Have):

Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator Associate).
Familiarity with ITIL service management practices.
Experience with virtualization technologies (e.g., VMware, Hyper-V).

Benefits

Private Medical Insurance (PMI)

We are pleased to offer Private Medical Insurance to all PAYE employees, ensuring you have access to high-quality healthcare when needed.

This benefit will also give you access to:

Employee Assistance Serve (EAP) to support your well-being, offering confidential resources to help you manage personal and professional challenges. Whether you're dealing with stress, mental health concerns, or life changes, our EAP provides access to counselling, guidance, and referrals.

General Practitioner (GP) Access - convenient access to GP services to support your health and well-being. Whether you need advice or treatment, our GP access program ensures you have the care you need, when you need it.

Eye Care

We have partnered with Specsavers to provide a comprehensive eye care benefit, which includes coverage for eye exams, as well as support for glasses and contact lenses.

Discount Portal - Perkbox

In our continued efforts to enhance work-life balance, we have partnered with Perkbox to provide access to a wide range of discounts on shopping, entertainment, travel, wellness, and more.

Quick apply

Refine Your Search

helpdesk technician jobs in thamesmead, gtl

IT Support Technician

IT Desktop Support

Senior IT Support Technician

Mechanical Shift Technician

Maintenance Technician - Electrical Bias

FM Technician

Security and Access Control Technician

Residential Maintenance Engineer

HVAC Technician - Southampton (Part-time)

Fire Service & Small Works Install Technician

General Maintenance Operative

Maintenance Technician

Area Site Technician - South East London

Mobile General Maintenance Operative

Residential Maintenance Engineer

Multi Site Technician - Roehampton, Clapham, Kingston

Helpdesk Technician (1st line)

IT Technician

Coach - Working Smarter with AI

IT Operations Engineer

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