Logistics manager Work, Jobs in Upper Slaughter, Gls (with Salaries)

Customer Experience Manager
Ace Grading —Banbury
- £35,000 - £42,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
SENIOR LOGISTICS MANAGER
Laing O'Rourke —Oxford
- Microsoft Access
- Data analysis skills
- IT
1d
Transport Manager
Baumhaus Ltd —Bicester
- £35,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
3d
Freelance Operations Manager
Isbourne Arts —Cheltenham
- £1,500 a month
- Temporary
- Hybrid work
- Hospitality
- Management
- Customer service
Quick apply
Associate Manager Supply Chain Continuous Improvement
Kohler —Cheltenham
- £50,000 - £56,000 a year
- Continuous improvement
- No degree
Transport Team Leader
GXO Logistics —Swindon
- Up to £30,000 a year
- Full-time
- Management
- Communication skills
- Annual leave
- Employee discount
Shift Manager - Warehouse
DHL —Gloucester
- £36,500 - £42,000 a year
- Rotating shift
- Supervising experience
- Team management
- Organisational skills
- Free parking
- Annual leave
Warehouse Team Manager
Howard Tenens Logistics —Swindon
- Full-time
- Management
- Microsoft Office
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Head of Purchasing and Supply Chain
BG Automotive Ltd —Swindon
- Full-time
- In-person
- Leadership
- Free parking
Quick apply
3d
Stock & Systems Manager - Warehouse
DHL —Gloucester
- £34,000 - £38,000 a year
- Rotating shift
- Microsoft Excel
- Communication skills
- Free parking
12d
First Line Manager - Warehouse
DHL —Gloucester
- £32,000 - £36,000 a year
- Rotating shift
- Management
- Analysis skills
- Supervising experience
- Free parking
Planning Manager - Warehouse
DHL —Gloucester
- £34,000 - £38,000 a year
- Rotating shift
- Microsoft Excel
- Free parking
2d
Team Leader- Warehouse
TRICEL —Eastington
- £15.64 an hour
- Full-time
- Supervising experience
- Communication skills
Quick apply
13d
Warehouse & Logistics Manager
Support Hub - Warehouse —Cheltenham
- Full-time
- Hospitality
- Microsoft Excel
- Management
Quick apply
Supply Chain Manager
Tekever —Swindon
- ERP systems
- Organisational skills
- Communication skills
Quick apply
Warehouse Operations Manager
Crane Worldwide UK Limited —Wellesbourne
- Management
- Microsoft Office
- Supervising experience
Sourcing and Supply Chain Manager
Matcon Limited —Evesham
- Full-time
- Management
- Up to 50% travel
- Engineering
4d
Assistant Facilties and Warehouse Manager
Strickland MFG Limited —Evesham
- £33,280 - £35,360 a year
- Full-time
- Microsoft Excel
- ERP systems
- Maintenance
- Free parking
- Sick pay
Quick apply
12d
Junior Account Manager & Supply Chain Coordinator – Fresh Produce
Valefresco —Evesham
- From £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Bereavement leave
Quick apply
10d
Warehouse Team Leader
DHL —Gloucester
- £28,500 - £32,000 a year
- Rotating shift
- Management
- Microsoft Office
- Supervising experience
- Free parking

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logistics manager jobs near upper slaughter, gls

Customer Experience Manager

Ace Grading
Banbury

Quick apply

Job details

Permanent | Full-time
£35,000 - £42,000 a year

Benefits

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Management
Logistics
English
Customer support
Leadership

Full job description

ACE Grading is one of the UK's leading card grading companies, trusted by collectors to authenticate, grade, and protect their trading cards. We're growing quickly, and the next step is making our customer experience as strong, clear, and trusted as the product itself.

We're hiring a Customer Experience Manager to own the day-to-day quality, speed, and consistency of our customer support operation. This is not just a ticket-answering role. You'll be responsible for improving how customers experience ACE from submission to return, spotting repeated issues, tightening communication, and giving leadership clear visibility on what customers are actually feeling.

What you'll own

Managing the customer support operation and overall inbox performance
Improving response times, resolution quality, backlog control, repeat contact, and customer satisfaction
Creating and maintaining response templates, tone standards, help centre content, and customer update templates
Handling escalated complaints and sensitive customer situations with calm, commercial judgement
Turning repeated customer pain points into clear process improvements for operations, grading, logistics, and leadership
Producing a weekly customer experience report covering top issues, risks, trends, and recommended actions
Supporting and coaching team members who handle customer queries
Making sure customer communication around delays, service changes, submissions, returns, and edge cases is clear and consistent

What success looks like

Customers get faster, clearer, more consistent replies
Support backlog and repeat contact reduce
Common issues are spotted early and fixed at the root
Leadership has a clear weekly view of customer pain, not just ticket volume
ACE feels more premium, predictable, and trustworthy throughout the customer journey

What we're looking for

You'll likely have experience in customer support, customer experience, ecommerce operations, marketplace operations, logistics-heavy support, subscriptions, or a premium consumer brand.

You should be:

An excellent written communicator
Calm under pressure and good with difficult customers
Organised, data-aware, and comfortable working from support metrics
Commercially sensible, knowing when to protect the customer and when to protect the business
Strong enough to challenge internal processes when they're causing customer pain
Practical, hands-on, and comfortable improving systems while still getting the day-to-day work done

Experience with customer support platforms, ecommerce tools, or help centre systems would be useful, but judgement and ownership matter more than a perfect software match.

This role is not for someone who only wants to clear tickets. We need someone who can help build the function properly: better standards, better reporting, better escalation, better communication, and fewer repeat problems.

Why join ACE

You'll be joining a fast-growing business in a passionate collector market, with a real chance to shape how customer experience works as the company scales. The role has clear ownership, visible impact, and direct access to leadership.

To apply

Send your CV and a short note explaining a customer experience or support process you improved, what changed, and what the result was.

Pay: £35,000.00-£42,000.00 per year

Benefits:

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Work Location: In person

Quick apply

Refine Your Search

logistics manager jobs in upper slaughter, gls

Customer Experience Manager

SENIOR LOGISTICS MANAGER

Transport Manager

Freelance Operations Manager

Associate Manager Supply Chain Continuous Improvement

Transport Team Leader

Shift Manager - Warehouse

Warehouse Team Manager

Head of Purchasing and Supply Chain

Stock & Systems Manager - Warehouse

First Line Manager - Warehouse

Planning Manager - Warehouse

Team Leader- Warehouse

Warehouse & Logistics Manager

Supply Chain Manager

Warehouse Operations Manager

Sourcing and Supply Chain Manager

Assistant Facilties and Warehouse Manager

Junior Account Manager & Supply Chain Coordinator – Fresh Produce

Warehouse Team Leader

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