Assistant front office manager Work, Jobs in Hampstead, Gtl (with Salaries)

Front Office Supervisor
Stoke Park Ltd —Slough
- Up to £35,000 a year
- Full-time
- Hotel
- Front desk
- In-person
- Free parking
- Sick pay
Quick apply
8d
Assistant Front of House Manager
Treehouse Hotel London —West London
- Full-time
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Bereavement leave
Quick apply
Night House Host/Receptionist
Locke —Kensington
- £28,000 - £29,000 a year
- Weekend availability
- Organisational skills
- Front desk
- Employee assistance programme
- Sick pay
Quick apply
Office Manager & PA
Tug Agency —London
- Google Suite
- Computer literacy
- Research
- Work from home
2d
Dedicated Lunch Cover Receptionist
Rapport —London
- £20,293 a year
- Part-time
- English
- Hotel
- Front desk
- Employee assistance programme
21h
Executive Assistant & Office Support
Smiths Detection —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Assistant Manager - Reservations
The Hongkong and Shanghai Hotels, Limited —London
- Microsoft Office
- Hotel
- Communication skills
Executive Assistant Office Manager
KellyDeli —London
- Full-time
- Computer literacy
- English
- Administrative experience
- Annual leave
Quick apply
14d
Nights Front of House Assistant
Locke —Bermondsey
- Weekend availability
- Organisational skills
- Front desk
- Employee assistance programme
- Sick pay
Quick apply
23h
Guest Services Assistant
The Arts Club - Hotel —London
- Nights as needed
- Hotel
- Organisational skills
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Hotel Receptionist
Chelsea Cloisters —London
- Up to £27,000 a year
- 8 hour shift
- English
- Hotel
- Front desk
Quick apply
2d
Night Auditor
Montcalm East, Shoreditch London —London
- Weekend availability
- English
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Office Manager/Executive Support
Liberty Global —London
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
Nights Front of House Assistant
edyn —Bermondsey
- Weekend availability
- Organisational skills
- Front desk
- Employee assistance programme
- Sick pay
1d
Assistant Concierge Manager
Hilton —London
- Weekend availability
- Hospitality
- Sales
- Microsoft Office
Front Office Administrator
Ferrovial Construction —Heathrow
- Full-time
- Microsoft Office
- Databases
- Organisational skills
13d
Assistant Store Manager
al volo the italian quickie —London
- From £30,000 a year
- Full-time
- Hospitality
- Bar
- Restaurant management
- Employee discount
Quick apply
2d
Guest Relations Supervisor
Hilton —London
- Full-time
- Hospitality
- Hotel
- Supervising experience
Senior Restaurant Manager
Thesleff Group —London
- £60,000 a year
- Full-time
- Hospitality
- Bar
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Front of House Team Leader
HMSHost UK —Hounslow
- Up to £14.75 an hour
- Full-time
- Supervising experience
- Organisational skills
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
1d

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assistant front office manager jobs near hampstead, gtl

Front Office Supervisor

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £35,000 a year
8 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Guest check-in and check-out
Front of house supervision
Guest relations
Mentoring junior staff
Shift management
Front desk
Cash handling
Hotel front office operations

Full job description

Job Overview:

The Front Office Supervisor supports the Duty Manager(s) in the daily operation of the Front Office, ensuring exceptional guest service, operational accuracy, and smooth coordination across front‑of‑house functions. The role is hands‑on and guest‑facing, supervising the Front Office team on shift and ensuring service delivery meets Stoke Park’s five‑star luxury standards.

The postholder plays a key role in maintaining service consistency, supporting team performance, and ensuring efficient check‑in, check‑out, billing, and guest assistance processes.

Key Responsibilities:

Guest Experience & Service Delivery

Deliver a warm, professional, and personalised guest experience throughout arrival, stay, and departure.
Supervise check‑in and check‑out processes to ensure efficiency, accuracy, and brand‑aligned service.
Handle guest enquiries, requests, and minor complaints professionally, escalating issues to the Duty Manager where required.
Maintain a visible presence at the reception desk and lobby during peak periods to support guest flow and service standards.

Front Office Operations & Coordination

Supervise daily Front Office activities, including reception, concierge, porterage, valet, and guest services where applicable.
Ensure correct room allocations, key control, registration cards, deposits, and billing instructions are followed.
Monitor arrivals, departures, VIPs, group movements, and special requests, ensuring information is clearly communicated to the team.
Support room upgrades, early arrivals, late check‑outs, and special arrangements as authorised by the Duty Manager.
Ensure accurate handovers between shifts and effective communication with Night Team where applicable.

Team Supervision & Support

Supervise Front Office Assistants and Guest Services teams on shift, ensuring clear task allocation and service focus.
Lead by example, upholding grooming, uniform, and behavioural standards at all times.
Deliver shift‑based briefings and communicate operational priorities and guest expectations.
Support on‑the‑job training, coaching, and mentoring of team members.
Monitor team performance, attendance, and conduct, escalating concerns to the Duty Manager.

Revenue Protection & Administration

Ensure accurate handling of cash, card payments, guest folios, and billing queries.
Support revenue protection through operational diligence and attention to detail.
Assist with lost property procedures, guest deliveries, and luggage handling records.
Ensure GDPR compliance and confidentiality of guest information at all times.

Standards, Safety & Compliance

Ensure compliance with all health & safety, fire safety, security, and emergency procedures on shift.
Maintain a clean, organised, and professional front office environment.
Ensure all team members adhere to hotel policies and the Employee Handbook.

General Responsibilities:

Adhere to all Stoke Park policies and procedures, including those relating to health & safety, fire, first aid, and security.
Undertake any other reasonable duties aligned to the role as directed by the Duty Manager(s) or Front Office Manager
Be flexible to support operational requirements during high occupancy, events, and VIP periods.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £35,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

assistant front office manager jobs in hampstead, gtl

Front Office Supervisor

Assistant Front of House Manager

Night House Host/Receptionist

Office Manager & PA

Dedicated Lunch Cover Receptionist

Executive Assistant & Office Support

Assistant Manager - Reservations

Executive Assistant Office Manager

Nights Front of House Assistant

Guest Services Assistant

Hotel Receptionist

Night Auditor

Office Manager/Executive Support

Nights Front of House Assistant

Assistant Concierge Manager

Front Office Administrator

Assistant Store Manager

Guest Relations Supervisor

Senior Restaurant Manager

Front of House Team Leader

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