Liaison Work, Jobs in Ryde, Iow (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Apprenticeship Liaison Officer
City of Portsmouth College —Portsmouth
- £23,191.14 - £32,984.34 a year
- Part-time
- English
- Maths
- Recruiting
- Free parking
- Annual leave
Quick apply
Wilder Communities Officer (Isle of Wight)
Hampshire & Isle of Wight Wildlife Trust —Ryde
- £12,137.60 - £30,344.00 a year
- Part-time
- Free parking
- Annual leave
Terminal Liaison Officer
Associated British Ports —Southampton
- Seasonal
- Microsoft Powerpoint
- Microsoft Word
- Customer service
3d
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Havant
- Full-time
- English
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
Clinical Trials Assistant
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £32,073 - £39,043 a year
- Full-time
- Microsoft Word
- Doctoral degree
- Master's degree
Stores Coordinator
Warner Leisure Hotels —Bembridge
- Full-time
- Hotel
- Communication skills
Student Health Adviser & Sexual Violence Liaison Officer (SVLO)
University of Chichester —Chichester
- £23,097 - £37,694 a year
- Part-time
- University
- Communication skills
- Employee assistance programme
- Employee discount
5d
Advocacy Clerking Manager
Crown Prosecution Service —Portsmouth
- £32,110 - £34,280 a year
- Part-time
- Hybrid work
- Presentation skills
- Training & development
- Leadership
- Flexitime
10d
Pastoral Support
New Forest Care —Southampton
- £22,700 - £26,300 a year
- Full-time
- School
- Sick pay
Quick apply
Senior Service Advisor – Yeomans Nissan Portsmouth
Yeomans Limited —Portsmouth
- £30,000 - £50,000 a year
- Full-time
- Mentoring
- In-person
- Leadership
- Store discount
- Profit sharing
Quick apply
12d
Service Operations Manager
SSE —Portsmouth
- £59,800 - £89,800 a year
- Full-time
- Employee discount
11d
Dementia Clinical Trial Co ordinator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £39,959 - £48,117 a year
- Part-time
- Microsoft Word
- Computer literacy
- Master's degree
Senior Pensions Administrator
XPS Pensions Group —Portsmouth
- Full-time
- Microsoft Word
- Computer literacy
- Mentoring
- Employee discount
- Referral programme
12d
Learning and Development Coordinator
Portsmouth Water —Havant
- £30,318 - £34,271 a year
- Microsoft Office
- Organisational skills
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
8d
Ophthalmology Imaging Technician
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Anatomy knowledge
- Time management
9d
Trade Compliance Specialist
Leonardo UK Ltd —Southampton
- £54,000 - £68,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Flexible schedule
- Referral programme
3d
Paralegal – Serious Injury
moorebarlow —Southampton
- Communication skills
- Annual leave
2d
Operations Coordinator - Property Management
NAA-Jones Lang LaSalle Resources —Southampton
- Full-time
- Microsoft Powerpoint
- In-person
- Communication skills
Quick apply

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Customer service call handling
Stakeholder liaison
Administrative support experience
Internal department liaison
Microsoft Office Suite
Complaint handling
Administrative experience
Organisational skills
Customer interaction
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

liaison jobs in ryde, iow

Resident Liaison Officer - Social Housing

Apprenticeship Liaison Officer

Wilder Communities Officer (Isle of Wight)

Terminal Liaison Officer

Delivery Station Liaison Agent

Resident Liaison Officer - Social Housing

Clinical Trials Assistant

Stores Coordinator

Student Health Adviser & Sexual Violence Liaison Officer (SVLO)

Advocacy Clerking Manager

Pastoral Support

Senior Service Advisor – Yeomans Nissan Portsmouth

Service Operations Manager

Dementia Clinical Trial Co ordinator

Senior Pensions Administrator

Learning and Development Coordinator

Ophthalmology Imaging Technician

Trade Compliance Specialist

Paralegal – Serious Injury

Operations Coordinator - Property Management

I want to receive the latest job alerts for liaison in ryde, iow

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