Customer experience representative Work, Jobs in Durham, Dur (with Salaries)

Sales - Sales Advisor - UK
New Look —Durham
- Part-time
- Customer service
4d
International Communications Representative (CHEMISTRY)
Voicentric Ltd Durham —Durham
- £13.35 an hour
- Full-time
- Hybrid work
- CRM software
- Spanish
- Salesforce
- Profit sharing
- Health & wellbeing programme
Quick apply
Business Management Trainee
Alpha UK Projects Limited —Newcastle upon Tyne
- From £29,000 a year
- Full-time
- Sales
- Microsoft Office
- In-person
Quick apply
Dental Sales Representative
IQVIA —Durham
- Full-time
- Business development
- Communication skills
- Employee discount
- Gym membership
Shift Lead
B&Q —Durham
- £27,709.50 a year
- Full-time
- Annual leave
- Employee assistance programme
General Assistant
BaxterStorey UK —Durham
- £13 an hour
- Full-time
- Hospitality
- Café
- Employee assistance programme
- Employee discount
Quick apply
Retail Sales Advisor - Stockton
Oak Furnitureland —Stockton-on-Tees
- £48,246 - £53,279 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Registration Officer (RO) - Durham *Updated*
HM Land Registry —Durham
- £26,811 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
2d
Content Development Editor
Royal Society of Chemistry —Washington
- £80,000 a year
- Full-time
- Doctoral degree
- Data analysis skills
- Master's degree
10d
Customer Service Representative
Leeds Building Society —Newcastle upon Tyne
- £25,000 - £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Communication skills
4d
Resource Planning Analyst
HM Land Registry —Durham
- £32,119 a year
- Part-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
7d
Door to Door Canvasser
DK Consultancy NE Ltd —Durham
- £30,000 - £70,000 a year
- Full-time
- Communication skills
Quick apply
Business Development Coordinator
ASSA ABLOY —Durham
- CRM software
- Business development
- Computer skills
10d
Purchasing Practitioner
Durham University —Durham
- £25,844 - £26,663 a year
- Full-time
- Hybrid work
- University
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
Waiter
Calcot Collection —Blanchland
- From £12.71 an hour
- Weekend availability
- Customer service
- English
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Internal Sales Executive
Danesmoor —Newton Aycliffe
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Free parking
- Referral programme
Quick apply
7d
Brand Representative - Eldon Square, Hollister
Hollister —Newcastle upon Tyne
- £10.85 an hour
- Customer service
- Organisational skills
- Store discount
- Employee discount
Procurement Representative
Lockheed Martin Corporation —Newcastle upon Tyne
- £35,000 - £44,000 a year
- Full-time
- University
- Travel
- Employee assistance programme
- Employee discount
Business Development & Events Representative
Mehxiv Secuity —Teesside
- £12.71 an hour
- Part-time
- CRM software
- Sales
- Salesforce
- Work from home
Quick apply
6d
External Sales Executive
BAPP Industrial Supplies Ltd - North East —Washington
- £1 a year
- Full-time
- Customer service
- In-person
Quick apply
3d

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Sales - Sales Advisor - UK

New Look -
Durham

Apply Now

Job details

Part-time
4 days ago

Qualifications

Customer service
Window display
Fashion retail
E-commerce
Lock and unlock routines
Opening procedures
Customer interaction
Retail experience
Loss prevention

Full job description

Sales Advisor

Job Purpose:
As a Sales Advisor, you will work with your Management team to implement the ultimate Omnichannel shopping experience for our customers, ensuring they are given the highest level of service by living our Service Promise.
You’ll be part of a team that has fun, supports each other and delivers results. You will do this by living and breathing our brand values in everything you do: Customer Obsessed, Play To Win, We Are One and It Starts With Me.
You will inspire our customers to look good and express themselves with the latest fashion wherever
and whenever they want. You will achieve this by being an ambassador for the brand and demonstrating our Customer Obsessed value.

Accountabilities and Responsibilities:
CUSTOMER

You’ll help inspire our customers to look and feel good by delivering our service techniques
You are able to create a fantastic customer experience and you let your personality and individual style shine through in everything you do
We’re Omnichannel, which means we don’t just sell products in store, but online as well, through our App and website so if a customer can’t find what they are looking for in store, you will help them find it online. In doing so, you will make it easy for them, so they feel like they are shopping with one brand
You’re passionate about understanding who our local customers are and embrace this to not only drive sales but also connect to our customers and the local community including our charity partners
We want all our stores to look great and be easy to shop. You’ll support in delivering great standards in store, and helping create a visually exciting experience that inspires our customers to walk in and shop with us

TEAM

You will help to create an environment that embraces everyone, valuing different people and different opinions and encouraging everyone to have fun and have a voice
We want our team to grow and develop themselves. To do this, you will take a proactive approach to your own journey of self-development stretching yourself to realise and fulfil your own potential
You’ll be able to work collaboratively to deliver our Retail Strategy

GROWTH

You recognise your own contribution makes a difference towards performance and Objective Key Results (KPIs)
Keep up to date with everything New Look has to offer so you can recommend our products and services in a genuine and authentic way, driving store performance and brand awareness
You will be aware of store targets and show a determination to exceed these
You will ensure the store environment is safe for our customers and team members by understanding your responsibility to follow all Health and Safety procedures
You’ll help protect our profit by understanding the areas the store needs to focus on to maximise sales, reduce loss and control our costs
You will fulfil your responsibility to remain compliant with all Mandatory Training Modules

Skills and Knowledge:

You’re confident with people and passionate about talking to our customers. You communicate well and deliver a great customer experience that showcases your personality every time
You understand who the core customer is that shops within your local market
You’re passionate about fashion and clothes, and you stay up to date with the latest trends
Retail is fast paced and forever evolving you embrace this change and demonstrate resilience, supporting your team members to do the same
You understand what it is to be a part of a team and work together, demonstrating the values and behaviours that make you a great team player
You’ll have a keen eye for detail in maintaining great store standards
Previous experience in retail is desirable but not essential

Key Relationships:

Store Manager
Deputy/Sales Manager
Supervisor
Wider Store team
Local New Look store

Roles and Responsibilities:Your Voice Rep:

The Your Voice Representative role is incredibly important in store, as you’ll help give your team members the confidence to voice their own ideas and opinions about virtually anything that impacts how the team feel and about how we can help in continuing to make New Look a great place to work
As well as being a representative in store, you’ll support the communication and delivery of key engagement initiatives and messages in store.
You’ll also be an ambassador for your store at quarterly Territory Your Voice meetings, and possibly even at bi-annual divisional Your Voice meetings too. This means rolling up the big deals in terms of key themes/ideas from either your store/Territory and sharing back within this forum
You’ll have the confidence to challenge store management to influence change based on the feedback of your team
You’ll have close relationships with your team and will role model the company values, showcasing a great example to customers and your team

Key Holder (Operational or Delivery):

As a Key Holder, (subject to completing mandatory training) you will, in exceptional circumstances and with Territory Leader approval, be a key holder to support the opening and set up of the store in the absence of a member of management
In some circumstances you will be a keyholder to
access the store prior to trade to complete delivery or other tasks that need to be carried out before opening and before other members of management.
In both circumstances, you’ll ensure all our H&S and security procedures are adhered to, and you’ll be responsible for the team, service levels and stock in the absence of a member of management.

Department Specialist:

You’ll work with pride to deliver exceptional standards on your department and maintain overall operational excellence to benefit the customer journey, help drive store performance and support your own self development
Your passion and confidence shines through as you share and shape the performance of your department utilising data and reporting
You’re the go-to expert for that department in your store and will be able to confidently recommend products to our customers to further enhance performance

Visual Merchandising Specialist:

You’ll support delivery of the brand VM and POS guidelines through great product handling and retail standards, showcasing your visual flair
You’ll execute window and mannequin styling to a high standard and in line with guidance. You will regularly support floor moves in line with trade activity i.e. sale or promo launch
You’ll keep up to date with current trends, what our competition are featuring and take an interest in what influencers are promoting

Apply Now

Refine Your Search

customer experience representative jobs in durham, dur

Sales - Sales Advisor - UK

International Communications Representative (CHEMISTRY)

Business Management Trainee

Dental Sales Representative

Shift Lead

General Assistant

Retail Sales Advisor - Stockton

Registration Officer (RO) - Durham Updated

Content Development Editor

Customer Service Representative

Resource Planning Analyst

Door to Door Canvasser

Business Development Coordinator

Purchasing Practitioner

Waiter

Internal Sales Executive

Brand Representative - Eldon Square, Hollister

Procurement Representative

Business Development & Events Representative

External Sales Executive

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