Customer care officer Work, Jobs in Strood, Ken (with Salaries)

Income, Payments and Debt Assistant
Medway Council —Medway
- £24,558 a year
- Annual leave
- Employee discount
3d
Neighbourhood Housing Officer
Gravesham Borough Council —Gravesend
- £28,988 - £38,957 a year
- Full-time
- Hybrid work
- Computer literacy
- Travel
- Computer skills
- Free parking
- Annual leave
Customer Service Officer, Coutts 24
National Westminster Bank PLC —Southend-on-Sea
- From £32,625 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
20h
Assistant Hub Officer
HM Revenue and Customs —Stratford
- £31,471 a year
- Part-time
- Hybrid work
- Microsoft Word
- Presentation skills
- Travel
- Work from home
9d
Complaints Officer
Tranquille Care Ltd —Greenwich
- Up to £20 an hour
- Full-time
- School
Quick apply
Housing Allocations Officer
Gravesham Borough Council —Gravesend
- £28,988 - £31,412 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
2d
Early years bank staff
Treehouse Nursery School —London
- Experience working with children
- Cleaning
- Teaching
Quick apply
Recovery Officer
Chelmsford City Council —Chelmsford
- £30,045 - £32,604 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Tax experience
Civil Enforcement Officer
Tunbridge Wells Borough Council —Royal Tunbridge Wells
- £25,956 a year
- Weekend availability
- Hybrid work
- Customer service
- No experience needed
- Communication skills
- Free parking
- Annual leave
Civil Enforcement Officer - SE London
APCOA PARKING (UK) LTD —Bromley
- £13.85 an hour
- Customer service
- Travel
- Annual leave
- Flexible schedule
Quick apply
9d
Control Room Operative – Nights 42hrs - Lakeside Shopping Centre
Savills Management Resources —Grays
- £36,185 a year
- Night shift
- Computer skills
- Communication skills
Apprentice Customer Liaison Officer
Fortem Solutions Ltd —Dartford
- Computer literacy
- Travel
- Organisational skills
- Annual leave
- Employee discount
15h
Resident Liaison Officer
Bell Building Projects Ltd —London
- Part-time
- CRM software
- Microsoft Outlook
- English
Directorate Support Officer
Civic Recruitment Limited —Catford
- £25.93 an hour
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- IT
Quick apply
Head of Global Procurement
Driscoll's, Inc. —Maidstone
- £305,000 - £380,000 a year
- Spanish
- English
- Master's degree
- Profit sharing
- Annual leave
Quick apply
Head of Weddings and Social Events
HandPickedHotels —Sevenoaks District
- Hospitality
- Hotel
- Analysis skills
- Employee assistance programme
- Employee discount
Legal Counsel
Sysco —Ashford
- Full-time
- Hybrid work
- Travel
- Mentoring
- Training & development
- Employee assistance programme
- Employee discount
8d
Revenues, Housing Benefit, and Financial Assessment OnDemand Officers
Civica —London
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
- Referral programme
Quick apply
Technology Support Senior Analyst
Bank of America —Bromley
- Full-time
- Customer service
- Analysis skills
- Computer networking
17h
Digital Portfolio Manager
HM Revenue and Customs —Stratford
- £50,686 - £55,157 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Organisational skills
- Work from home
4d

I want to receive the latest job alerts for customer care officer in strood, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care officer jobs near strood, ken

Income, Payments and Debt Assistant

Medway Council -
Medway

Apply Now

Job details

£24,558 a year
3 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Case record updates
Payment run preparation

Full job description

Job Introduction

Income, Payments and Debt Assistant (Ref: ASC/26/048/LLS)

Directorate: People (Childrens, Adults, Public Health, Education and SEND)

Department: Adults’ Services

Salary: Range MPR2 Level A (£24,558 per annum)

Hours: 37 per week

Location: Gun Wharf

Working style:

Hybrid – Works part from (Gun Wharf) and part from home.

Closing Date: 23/08/2026

To support Adult Social Care by providing an efficient and effective service, including assisting with the producing and printing of the four weekly invoices, payments to care providers, debt monitoring service and assisting the direct payment monitoring officers with admin support. Running appropriate debt reports, setting up direct debits and making contact through telephone, letter and face to face, assisting on debt visits when required.

Deal with queries from providers/clients or their representatives and prepare relevant correspondence as necessary and completing four weekly payment runs for providers. Ensure a sensitive, accurate and quality service is provided at all times to internal and external customers.

Maintain accurate records, ensuring client files are kept up to date and relevant actions diary dated. Input data to the relevant ICT system and undertaking reconciliation activities if required. Covering the daily tasks for the team within the office to enable colleagues to process audits, process client invoices and attend client visits.

The successful post holder will be subject to an Enhanced Adults’ DBS check.

In return we will offer you:

Generous annual leave entitlement
Generous local government pension scheme package
Access to wider training and development qualifications
Flexible working scheme
Travel plan discounts
Access to CAREFIRST advice & counselling service
Employee discount scheme for national and local retailers

Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.

When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.

The person specification of a job profile is split into three levels:

Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.

Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.

Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.

Level A

Adults Finance Operations Team are seeking a Income, Payment and Debts Assistant to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.

Important Information

Applicants must be able to demonstrate all criteria which are essential for appointment to the role.

For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online.

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.

Please note, we prioritise applications from current Medway Council redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

We reserve the right to close this vacancy at any time prior to the closing date.

Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.

Apply Now

Refine Your Search

customer care officer jobs in strood, ken

Income, Payments and Debt Assistant

Neighbourhood Housing Officer

Customer Service Officer, Coutts 24

Assistant Hub Officer

Complaints Officer

Housing Allocations Officer

Early years bank staff

Recovery Officer

Civil Enforcement Officer

Civil Enforcement Officer - SE London

Control Room Operative – Nights 42hrs - Lakeside Shopping Centre

Apprentice Customer Liaison Officer

Resident Liaison Officer

Directorate Support Officer

Head of Global Procurement

Head of Weddings and Social Events

Legal Counsel

Revenues, Housing Benefit, and Financial Assessment OnDemand Officers

Technology Support Senior Analyst

Digital Portfolio Manager

I want to receive the latest job alerts for customer care officer in strood, ken

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected