Housing solutions Work, Jobs in Trimdon, Dur (with Salaries)

Resident Advisor
Railway Housing Association —Darlington
- £29,919 a year
- Full-time
- Customer service
- Sick pay
Quick apply
9d
Revenues and Benefits Assessors - 12months FTC
NECSWS —Hartlepool
- £26,227.50 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Tax experience
- Annual leave
- Employee assistance programme
Quick apply
9d
Talent Acquisition/Recruitment Administrator (FTC)
Thirteen —Middlesbrough
- £31,675 a year
- Call to connect
- Hybrid work
- Communication skills
- Annual leave
13d
Governance Manager
gentoo —Sunderland
- £62,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
- Annual leave
11d
Customer Journey and Service Design Lead
Thirteen —Middlesbrough
- £45,666 a year
- Call to connect
- Continuous improvement
- Communication skills
- Annual leave
Customer Insight Lead
Thirteen —Middlesbrough
- £45,666 a year
- Call to connect
- Data analysis skills
- Communication skills
- Annual leave
Team Leader - Benefits Team (Crisis and Resilience Fund)
Gateshead Council —Gateshead
- £32,061 - £34,434 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Annual leave
- Employee discount
2d
Housing Officer (Specialising in Anti-Social Behaviour)
North Star Housing Group —Stockton-on-Tees
- £37,288 - £39,523 a year
- Full-time
- Communication skills
1d
Service Delivery Supervisor - North East
HSL Compliance Limited —Durham
- £32,000 - £34,000 a year
- Contracts
- Annual leave
- Sick pay
Quick apply
9d
Flooring Customer Care Fitter
Tees valley trade group —Stockton-on-Tees
- £35,000 - £40,000 a year
- Full-time
- Computer literacy
- Driving
- Computer skills
- Health & wellbeing programme
Quick apply
Stores Operative
Gateshead Council —Gateshead
- £25,583 - £26,403 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Construction experience
- Annual leave
- Employee discount
6d
Change, Configuration and Release Management Team Manager
NECSWS —Hartlepool
- Full-time
- Management
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Team Leader
NECSWS —Hartlepool
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Benefits Assistant (Crisis and Resilience Fund)
Gateshead Council —Gateshead
- £29,540 - £32,061 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
2d
Support Worker
Allium Housing CIC —Hartlepool
- £13.32 an hour
- Part-time
- Medication administration
- Care experience
- Cooking
- Annual leave
Quick apply
Multi Skilled Operative
Mears Group —Darlington
- Up to £36,884 a year
- Monday to Friday
- Customer service
- Plumbing
- Travel
- Annual leave
- Employee discount
2d
Commercial Business Development Manager
RA Dalton Ltd —Crook
- Full-time
- Sales
- Microsoft Office
- Business development
- Free parking
- Profit sharing
Quick apply
13d
Staying Close Housing Officer
South Tyneside Council —South Tyneside
- £33,699 a year
- Full-time
3d
Production Manager
The Glasshouse International Centre for Music —Gateshead
- £36,631 a year
- Weekend availability
- Microsoft Powerpoint
- Project management
- Organisational skills
Gas Auditor
believe housing —Bishop Auckland
- £41,963 - £43,316 a year
- Hybrid work
- Annual leave

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housing solutions jobs near trimdon, dur

Resident Advisor

Railway Housing Association
Darlington

Quick apply

Job details

Permanent | Full-time
£29,919 a year
9 days ago

Benefits

Company pension
Sick pay
On-site parking

Qualifications

Customer service

Full job description

We're looking for an enthusiastic, customer-focused Resident Advisor to join our Resident Hub Team. This is an opportunity to play a vital role in delivering outstanding services to our residents while making a genuine difference to people's lives every day.

As the first point of contact for residents, applicants, contractors and partners, you'll ensure every interaction is positive, professional and focused on finding the right solution.

No two days are the same. One moment you could be helping a resident report a repair, the next supporting someone through the process of applying for a home, responding to tenancy enquiries or providing advice and guidance over the phone, online or in person. You'll work across a range of services, helping residents access the support they need while ensuring enquiries are resolved quickly and efficiently.

Customer service is at the heart of this role. You'll be responsible for managing enquiries through a variety of channels, including telephone, email, social media, face-to-face contact and digital platforms. You'll take ownership of issues wherever possible, keeping residents informed and ensuring accurate records are maintained. You'll also support the delivery of repairs by diagnosing issues through effective questioning, arranging appropriate contractor appointments and helping us achieve excellent outcomes for residents.

We're looking for someone who genuinely enjoys helping people and takes pride in delivering excellent customer service. You'll be a confident communicator with strong listening and problem-solving skills, able to remain calm and professional when dealing with challenging situations. You'll be well organised, comfortable using IT systems and committed to maintaining accurate records and delivering high-quality outcomes.

Experience in customer service, contact centres, housing, repairs administration or a similar resident-facing environment would be beneficial. More importantly, we're looking for someone who shares our values, is passionate about creating great resident experiences and wants to contribute to an organisation that puts people at the heart of everything it does.

In return, you'll join a supportive and inclusive organisation with a strong social purpose and a proud history of serving communities. You'll have opportunities to learn, develop and grow your career while working with colleagues who are passionate about making a positive difference. If you're looking for a role where you can build relationships, solve problems and help people feel at home, we'd love to hear from you.

If you’re interested in joining our team and our mission to deliver exceptional services to residents, please send in your CV and a covering letter letting us know why you’re interested in joining us to [email protected] by Sunday 9 August 2026.

If you’d like to have a chat about the role, please email [email protected] and one of our colleagues will be in touch. The role description is available in the pack on our website www.railwayha.co.uk/about/-job-vacancies/

We’re excited to hear from you!

Job Types: Full-time, Permanent

Pay: £29,919.00 per year

Benefits:

Company pension
On-site parking
Sick pay

Application question(s):

• Have you got experience of working in a fast-paced customer service environment?
• Can you work collaboratively with colleagues to resolve problems?

Work Location: Hybrid remote in Darlington DL2 2GL

Quick apply

Refine Your Search

housing solutions jobs in trimdon, dur

Resident Advisor

Revenues and Benefits Assessors - 12months FTC

Talent Acquisition/Recruitment Administrator (FTC)

Governance Manager

Customer Journey and Service Design Lead

Customer Insight Lead

Team Leader - Benefits Team (Crisis and Resilience Fund)

Housing Officer (Specialising in Anti-Social Behaviour)

Service Delivery Supervisor - North East

Flooring Customer Care Fitter

Stores Operative

Change, Configuration and Release Management Team Manager

Service Desk Team Leader

Benefits Assistant (Crisis and Resilience Fund)

Support Worker

Multi Skilled Operative

Commercial Business Development Manager

Staying Close Housing Officer

Production Manager

Gas Auditor

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