Freight forwarding occupations Work, Jobs in Whitfield, Nth (with Salaries)

Customer Service Administrator
Dachser —Northampton
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
15h
Road Logistics Sales Account Manager
Kuehne+Nagel —Milton Keynes
- Sales
- Driving
- Employee assistance programme
14d
Business Development Associate (Part time)
Ontime Logistics Europe Ltd —Milton Keynes
- £17 - £20 an hour
- Part-time
- Sales
- English
- Travel
- Free parking
Quick apply
5d
Customs Administrator
Dachser —Northampton
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Free parking
- Employee assistance programme
Quick apply
3d
Logistics Planner
Yusen Logistics (UK) —Northampton
- £31,125.55 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Referral programme
关务运营岗|Customs Operations
JINGDONG LOGISTICS (NETHERLANDS) B.V —Milton Keynes
Quick apply
13d

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freight forwarding occupations jobs near whitfield, nth

Customer Service Administrator

Dachser
Northampton

Quick apply

Job details

Permanent | Full-time
15 hours ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Customer service
Logistics
English
Microsoft Office
IT

Full job description

Role: Customer Service Administrator – Inbound

Contract: Permanent

Hours: Monday – Friday 0830-1730

Location: Northampton

Why Join DACHSER?

At DACHSER, we’re a global family powering over 83 million shipments every year - from fashion to life-saving medical supplies. Ranked among the world’s top logistics providers, we don’t just move goods -we keep the world connected. What really sets us apart? Our people. Here, your ideas matter, your energy fuels success, and you’ll be part of a fast-paced, supportive team that’s shaping the future of logistics.

Purpose Of the Role:

To manage the administration of European and UK road customer service operations in line with customer requests and network standards. To provide administration in a cost effective and efficient manner. Maximising profit whilst promoting quality and service.

Responsibilities

Administration of Import, Export and UK shipments using the Dachser IT systems.
Maintain quality standards and excellent customer service
To produce identified Key Performance Indicators for the Outbound customer service activity
To liaise with other departments in Northampton and the UK as well as other branches in the network ensuring good working relations
To produce and administer quality and production control reports
Facilitating final checks of customs shipments on internal customs systems
To communicate and co-ordinate with internal departments to ensure that the agreed service levels are met
To proactively inform the customer of any issues or deviations to the shipment process via our event management system and other communication channels
To record accurately all actions taken so that they can be reviewed and analysed
Providing supporting documentation to clients on request

The ideal will candidate will have

Strong track record of delivering exceptional service, with the ability to manage customer queries professionally and efficiently.
A basic understanding of customs regulations, import/export processes, and related documentation (desirable)
Ability to manage multiple tasks simultaneously, prioritise effectively, and maintain accurate records.
Confident in using standard software applications, including Microsoft Office, and capable of quickly learning new systems or software as required.

Benefits That Support You

At DACHSER, we believe in taking care of our people - inside and outside of work. Here’s what you can enjoy as part of our team:

Free Car Parking - hassle-free parking every day, so your commute is stress-free.
25 Days annual leave plus 8 days bank holiday – generous time off to rest, recharge and enjoy life outside of work.
Life Assurance - Death in Service benefit to provide peace of mind for you and your loved ones.
Employee Assistance Programme - confidential support to help you manage any personal challenges affecting your wellbeing and work.
Employee Discounts - from day one, access exclusive deals on holidays, fashion, supermarkets, gyms, insurance, and more.
Pension Plan - a flexible, tax-efficient pension scheme where you decide your contribution level, helping you plan.
Health Perks - free eye tests and money-off vouchers to keep you feeling your best.
Internal Referral Fees - know someone perfect for the team? Earn rewards by referring great talent.
Long Service Awards - we celebrate and reward your loyalty and commitment over time.

Join Our Inclusive Family

At DACHSER, everyone is welcome. Diversity and equal opportunities are at the heart of who we are. We value the unique qualities each person brings, believing that diverse teams drive innovation and success. Because for us, logistics is a people business - and we can’t wait to meet you.

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Application question(s):

What are your salary expectations/

Experience:

Customer service: 1 year (preferred)

Location:

Northampton, Northamptonshire (required)

Work Location: In person

Quick apply

Refine Your Search

freight forwarding occupations jobs in whitfield, nth

Customer Service Administrator

Road Logistics Sales Account Manager

Business Development Associate (Part time)

Customs Administrator

Logistics Planner

关务运营岗|Customs Operations

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