It technician Work, Jobs in Thamesmead, Gtl (with Salaries)

IT Support Technician
ITHelpDirect Ltd —Harlow
- £26,436 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- IT
- Work from home
Quick apply
9d
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £25,000 - £26,000 a year
- Full-time
- SharePoint
- IT
- In-person
- Bereavement leave
- Sick pay
Quick apply
10d
IT Support Technician
EduNet ICT Ltd —Dagenham
- From £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
1d
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Temporary
- Driving
- Travel
- Computer networking
Quick apply
1d
Junior IT & Comms Technician
Terry Tew Sound & Light —Loughton
- £30,000 - £33,000 a year
- Overtime
- Driving
- Organisational skills
- SharePoint
- Free parking
Quick apply
4d
IT Technician (North London)
Lift Schools —London
- £30,755 - £36,085 a year
- Full-time
- Windows
- Travel
14d
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
School IT Technician – Feltham (Full Time)
Gridserve Ltd —Feltham
- £32,000 - £34,000 a year
- Full-time
- Microsoft Office
- Computer networking
- SharePoint
Quick apply
8d
Data Center Network Technician, Slough, GND Deploy LHR
Amazon Data Services UK Limited —London
- Full-time
- Up to 50% travel
- AWS
- Bachelor's degree
IT Technician
Marylebone Boys' School —London
- £35,000 - £40,000 a year
- SharePoint
- School
14d
School IT Technician
Croft MSP —Hertford
- Full-time
- IT
- In-person
- School
- Employee discount
Quick apply
4d
IT Support Technician
MAL Contractors (Civil Engineering) Ltd —London
- £24,420.00 - £47,101.73 a year
- Temporary
- Software troubleshooting
- Customer service
- Windows
Quick apply
IT Support Technician
Faithorn Farrell Timms LLP —Orpington
- £25,000 - £27,000 a year
- Full-time
- Computer networking
- SharePoint
Quick apply
7d
IT Technician
Hampton School —Hampton
- Monday to Friday
- Customer service
- Windows
- Classroom experience
- Annual leave
Quick apply
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Senior Technician, IT Infrastructure
Ryan, LLC —London
- Full-time
- Windows
- Project management
- Bachelor's degree
- Gym membership
Global Tier 1 Service Desk Technician
KBR —Leatherhead
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Customer service
- Annual leave
- Flexible schedule
11d
Technical Support Technician
ASSA ABLOY —London
- Customer service
- Microsoft Office
- IT
2d
IT Operations Technician
Institute of Grocery Distribution —Watford
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
Quick apply
IT Build, Stock & Dispatch Technician
ITS Digital Ltd —Hertford
- £28,000 - £32,000 a year
- Full-time
- Schematics
- Microsoft Office
- IT
- Free parking
- Employee discount
Quick apply
10d

I want to receive the latest job alerts for it technician in thamesmead, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Technician

ITHelpDirect Ltd
Harlow

Quick apply

Job details

Permanent | Full-time
£26,436 - £30,000 a year
9 days ago

Benefits

Company car
Company pension
Work from home
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Customer service
LAN
Technical support
CompTIA Network+
IT support
IT
Communication skills
CompTIA A+

Full job description

As an IT Support Engineer working for a Managed Service Provider (MSP), you will primarily support schools, ensuring their IT systems and infrastructure operate smoothly. This role involves providing both remote and onsite support to meet the unique IT needs of educational institutions. You will deliver a high standard of customer service, ensuring technology supports teaching, learning, and administration effectively. The position includes a company-provided car to facilitate travel to client sites and offers a mix of onsite and remote work.

Key Responsibilities

Client Support

Act as the first point of contact for IT support requests from school staff, troubleshooting and resolving hardware, software, and network issues.
Provide tailored IT solutions that align with the operational and educational needs of schools.
Maintain positive client relationships through effective communication and timely issue resolution.

Onsite and Remote Assistance

Deliver onsite IT support at client schools, using the company-provided car for travel.
Perform remote diagnostics and provide resolutions when possible, ensuring minimal disruption to school operations.

Educational Technology Support

Manage and support the deployment of learning management systems (LMS), educational software, and classroom technology (e.g., interactive whiteboards, projectors, tablets).

System Maintenance and Monitoring

Perform regular system checks, updates, and maintenance to ensure secure and efficient operation.
Monitor network performance, troubleshoot connectivity issues, and implement solutions to improve reliability.

Compliance and Safeguarding

Ensure IT systems comply with data protection regulations (e.g., GDPR) and adhere to safeguarding policies in educational settings.
Implement and maintain secure access controls and data management practices.

Asset and Vendor Management

Maintain an inventory of hardware, software, and warranties for client schools.
Coordinate the procurement, installation, and secure disposal of IT assets.
Liaise with third-party vendors to resolve escalated issues or arrange warranty repairs.

Documentation and Reporting

Maintain detailed records of support tickets, solutions provided, and maintenance activities.
Provide regular reports to clients on the performance and health of their IT infrastructure.

Skills and Qualifications

Technical Expertise: Strong knowledge of Windows Server environments, Microsoft 365, Google Workspace, networking (LAN/WAN), and troubleshooting hardware/software issues.
Customer Service: Excellent interpersonal skills with the ability to build trust and maintain strong client relationships.
Problem-Solving: Analytical mindset with the ability to resolve issues effectively and efficiently.
Adaptability: Flexible approach to working remotely and onsite, with the ability to manage multiple schools and client priorities.
Communication: Clear and professional verbal and written communication, especially when dealing with non-technical users.

Preferred Experience

Previous experience supporting IT systems in educational environments or for school clients.
Familiarity with safeguarding policies and practices.
Relevant certifications, such as CompTIA A+, Network+, Microsoft 365 Certified: Modern Desktop Administrator, or Google Certified Professional (not essential)

Key Benefits

Company Car Provided: Facilitates efficient travel to client sites, ensuring prompt onsite support.
Hybrid Working: Opportunity to work remotely (at office) and onsite based on client needs.
Career Growth: Exposure to diverse IT environments and the chance to develop skills in managing multiple client networks.

This role offers the opportunity to make a meaningful impact by supporting schools with their IT needs, ensuring technology empowers education effectively.

If any of the above is not met training can be arranged to bring up to level

Right to work is a must and located in the UK, preference living in Harlow or surrounding areas (up to 1 hour)

Job Types: Full-time, Permanent

Pay: £26,436.00-£30,000.00 per year

Benefits:

Company car
Company pension
On-site parking
Work from home

Licence/Certification:

FULL UK Driving Licence (required)

Willingness to travel:

75% (required)

Work Location: In person

Quick apply

Refine Your Search

it technician jobs in thamesmead, gtl

IT Support Technician

IT Support Technician (1st/2nd Line)

IT Support Technician

IT Technician

Junior IT & Comms Technician

IT Technician (North London)

IT Support Technician

School IT Technician – Feltham (Full Time)

Data Center Network Technician, Slough, GND Deploy LHR

IT Technician

School IT Technician

IT Support Technician

IT Support Technician

IT Technician

Service Desk Technician - 6 Month FTC

Senior Technician, IT Infrastructure

Global Tier 1 Service Desk Technician

Technical Support Technician

IT Operations Technician

IT Build, Stock & Dispatch Technician

I want to receive the latest job alerts for it technician in thamesmead, gtl

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected