Front office manager Work, Jobs in Marcham, Oxf (with Salaries)

Front of House Manager (Maternity Cover)
ST James Facilities —Reading
- £50,000 - £52,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Human resources
Quick apply
General Catering Manager
BaxterStorey UK —Oxford
- £41,000 a year
- Weekend availability
- Hospitality
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
11d
FRONT OFFICE ASSISTANT
Delta Hotels by Marriott Swindon —Swindon
- Full-time
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
7d
Pub Manager
Middlewaretalents Ltd —Caversham
- £32,000 - £38,000 a year
- Weekend availability
- Bar
- Management
- Customer service
Quick apply
Assistant Manager
The Fox —Chipping Norton
- £13.50 an hour
- Full-time
- Bar
- In-person
- Restaurant
Quick apply
8d
Thai Chef
Trinity Cabbages & Condoms —Bicester
- Restaurant
Country House Manager
HF Holidays —Bourton on the Water
- £35,334 a year
- Weekend availability
- Hospitality
- Management
- Culinary experience
- Employee discount
Quick apply
Business Support Administrator
West Berkshire Council —Newbury
- £26,403 - £28,598 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
1d
Business Administrator
Floryn House Care Home —Kidlington
- £32,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
1d
Assistant Front of House Manager - Green Park
ST James Facilities —Reading
- £42,358 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
4d
Reception Manager
Old Parsonage Hotel —Oxford
- Full-time
- Bar
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
3d
Catering Team Leader
PGL Travel —Swindon
- £29,888.31 a year
- Leadership
- Annual leave
- Employee assistance programme
Receptionist
Oxford Eastgate —Oxford
- £13 an hour
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Night Supervisor
AccorHotel —Oxford
- £27 - £28 a year
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
7d
Office Administrator
Motofix Accident Repair Centres —Cirencester
- Up to £23,400 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
8h
Room Service Manager - Soho Farmhouse
Soho House & Co. —Oxford
- 8 hour shift
- Hospitality
- Customer service
- Computer literacy
- Employee discount
Quick apply
Front Office Team Member
Warner Leisure Hotels —Heythrop
- £8.00 - £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Hotel experience
Executive Chef Manager
Thomas Franks Ltd —Reading
- £60,000 a year
- Full-time
- Customer service
- English
- School
- Employee assistance programme
- Employee discount
Quick apply
Cover Receptionist
LAH Property Marketing —Oxford
- £12.90 - £14.24 an hour
- Customer service
- Front desk
- Communication skills
- Referral programme
Quick apply
1d
Chef Manager
BaxterStorey UK —Earley
- £40,000 a year
- Full-time
- Hospitality
- Culinary experience
- Team management
- Employee assistance programme
- Employee discount
Quick apply

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Front of House Manager (Maternity Cover)

ST James Facilities -
Reading

Quick apply

Job details

Full-time
£50,000 - £52,000 a year

Qualifications

Hospitality
Microsoft Office
Human resources
Organisational skills
IT

Full job description

Overall Purpose

The role of the FOH Manager will be to passionate and dedicated to delivering exceptional guest experiences. You will play a pivotal in the delivery and enhancement of this service creating memorable experiences. As the FOH Manager, you will be adaptable to change and have experience in managing and leading a large team.

Duties and Responsibilities

The below listed task/responsibilities are not exhaustive:

❖ To take full responsibility, ownership and accountability for the day-to-day operations of the reception buildings within Green Park

❖ Ensure each FOH Team member understands and adheres to building procedures in a professional yet warm and welcoming manner

❖ Ensure each building reception area is kept in impeccable order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary to assist in the efficient running of Green Park

❖ Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of the Guest Experience

❖ To collate and deliver accurate reports/statistics on all aspects of information as requested from the client and senior management. This includes daily, monthly and quarterly meetings with KPI’s.

❖ Oversee and support in the reception rota, checking future planned absences and liaising with management for cover as and when required to ensure a consistent service

❖ Manage and promote the implementation for any change, upgrade or advancement in software systems for each building reception

❖ Ensuring that the FOH Team function to the professional and consistent standards expected so as to provide an exceptional level of customer focus and guest experience

❖ Ensuring that the FOH Team are correctly attired and project a professional image at all times.

❖ To be involved in and participate in interviewing potential team members for the reception buildings

❖ Be responsible for the process of meeting and greeting of all guests and visitors to the reception buildings and ensure your FOH Team provide an exceptional service. In doing so identify reception buildings where additional support is required dependent on event and function taking place

❖ To assist guests and visitors, occupiers and clients with their queries, comments and suggestions in a knowledgeable and professional manner

❖ Where appropriate, reporting of accidents or incidents

❖ Be the point of escalation for the FOH Team and where appropriate escalate to Service Partner Operations Manager or line manager when appropriate

❖ To conduct Personal Development Reviews and any performance management requirements for the FOH Team

❖ To identify any training needs and assist in their skills and development of the FOH Team

❖ To maintain good working relationships with colleagues and other Green Park service providers. Building a strong rapport with others.

❖ Lead on first line HR matters, this includes performance management, Return to Work interviews, Advice and Counselling meetings etc

❖ Adhering to St James policies and procedures, code of conduct and to be fully conversant with the emergency procedures in relation to Health & Safety issues

❖ Ensure compliance with all current statutory legislation in respect of health and safety and the environment

❖ Any other duties as deemed necessary to support the client, customer, colleagues and St James

Knowledge

❖ Previous experience in managing and leading a large team

❖ Previous experience in working in a Corporate/hospitality environment or equivalent

❖ Previous experience in leading in HR. e.g A&C, investigations and PDR

❖ Strong understanding of

❖ Excellent knowledge of IT with experience of using Microsoft Office packages

❖ Previous experience with using visitor management systems

Skills

❖ Management skills as well as a having a collaborative approach

❖ Ability to comfortably work with a range of styles and personalities

❖ Warm, engaging personality with excellent verbal, written and interpersonal skills

❖ Ability to foster a culture of success and lead a team effectively

❖ Strong efficiency and motivation

❖ Excellent organisational skills

❖ Excellent punctuality

❖ Outgoing and “can do “attitude

❖ Innovative, creative and resourceful

❖ Tact, diplomacy and discreet when required

❖ Proactive and helpful

Quick apply

Refine Your Search

front office manager jobs in marcham, oxf

Front of House Manager (Maternity Cover)

General Catering Manager

FRONT OFFICE ASSISTANT

Pub Manager

Assistant Manager

Thai Chef

Country House Manager

Business Support Administrator

Business Administrator

Assistant Front of House Manager - Green Park

Reception Manager

Catering Team Leader

Receptionist

Night Supervisor

Office Administrator

Room Service Manager - Soho Farmhouse

Front Office Team Member

Executive Chef Manager

Cover Receptionist

Chef Manager

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