3rd line technical support Work, Jobs in Birmingham, Eng (with Salaries)

Application Support Analyst
Midland Heart —Birmingham
- £53,044 a year
- Full-time
- Hybrid work
- IT
9d
Field Services Engineer - IT & Services
Vision RT Ltd. —Birmingham
- Weekend availability
- Hybrid work
- Windows
- SQL
- Travel
Quick apply
1d
Senior ICT Systems & Network Administrator
Acorns Children's Hospice —Birmingham
- £46,000 a year
- Full-time
- Azure
- SharePoint
- Hospice
- Annual leave
- Employee discount
Chief Technology Officer
Health and Safety Executive —Birmingham
- £86,000 - £117,800 a year
- Full-time
- Presentation skills
- Travel
- Contracts
1h
Network engineer L2
wavenet —Birmingham
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Network L3 Engineer
wavenet —Solihull
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Project Engineer
Omexom UK —Birmingham
- Full-time
- Supervising experience
- Travel
- Communication skills
6d
Hourly Paid Lecturer in Health and Social Care
University of Wales Trinity Saint David —Birmingham
- £43.75 an hour
- Part-time
- Master's degree
- University
- Organisational skills
10d
Quantity Surveyor
Taylor Wimpey —Warwick
- IT
- Annual leave
- Employee discount
2d
Sampling Technician
ALS —Coventry
- £26,509 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Travel
- Annual leave
- Employee discount
Commissioning Engineer - Healthcare
Securitas Technology UK —Birmingham
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
Quick apply
Project Engineer
VINCI Energies —Birmingham
- Full-time
- Supervising experience
- Travel
- Communication skills
6d
Sales Specialist - Enterprise
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Sales
- Contracts
- Leadership
Senior Manager - Powered Procurement
KPMG —Birmingham
- Full-time
- Oracle
- Sales
Men's Team Physiotherapist
The Football Association —St George's Park
- Full-time
- Hybrid work
- Doctoral degree
- Computer literacy
- English
- Annual leave
2h
3rd Line Infrastructure Engineer
OneSchool Global United Kingdom —Warwick
- Full-time
- Hybrid work
- Azure
- Computer networking
- School
- Free parking
- Annual leave
11d
Sales & Social Media Coordinator
Renka Ltd —Birmingham
- £24,420 - £36,000 a year
- Part-time
- Hybrid work
- CRM software
- Sales
- Administrative experience
Quick apply
3d
Subsampling Technician
ALS —Coventry
- £25,878 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Annual leave
- Employee discount
7d
Major Incident Management Lead
Coventry Building Society —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
3d
LV Engineering Manager
M Group —Stafford
- Overtime
- Engineering
- Electrical Engineering
- Leadership
- Annual leave
- Employee assistance programme

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3rd line technical support jobs near birmingham, eng

Application Support Analyst

Midland Heart -
Birmingham

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Job details

Permanent | Full-time
£53,044 a year
9 days ago

Qualifications

ITIL Certification
ITIL
IT
Application support

Full job description

Do you have hands-on experience supporting business-critical applications and resolving technical issues? Looking to apply your skills and grow your career within a forward-thinking housing organisation? If so, join us as an Application Support Analyst , where you'll play a key role in keeping our systems running smoothly and efficiently.

As an Application Support Analyst you'll be responsible for ensuring our colleagues have access to the tools and systems needed to deliver services to internal and external customers, by:

Acting as 2nd and 3rd line support for key business systems, and being the system and process expert for the business use of these systems.

Working with the IT Service Desk team to share knowledge and best practices, empowering the Service Desk to resolve simple system issues at first contact.

Working with technology and non-technology colleagues to identify and engage with stakeholders to understand business strategy and demands; participating in user groups aligned to key business systems.

Supporting the Application Support Manager to plan and deliver upgrades and implementations - ensuring appropriate development and test environments are prepared, and release programmes are managed to agreed dates.

You'll join an established and supportive Business Solutions team who are in the midst of delivering several high-profile projects and system upgrades which you'll play an integral part in.

Interested? Please read on to find out who we're looking for.

Our ideal candidate: We're seeking a self-motivated and credible professional with the following qualifications, skills and experience:

Educated to degree level in a relevant field or have significant practical experience at this level

ITIL Foundation certified, and an Application Key System Support certification

Experience of working as a 2nd and/or 3rd line Analyst or similar role, with exposure to Housing Management applications, particularly Northgate

Experience of application configuration, coding and testing, as well as the ability to design, evaluate and implement changes / minor developments and participate in project meetings as the technical SME.

As a smart working organisation, you can expect a balance of working from the office (Birmingham, Bath Row) and from home. Typically, you'll be working from the office 3 days per week and 2 days per week from home.

Who is Midland Heart? We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.

We are proud to say we have recently been named in the Sunday Times Best Places to Work 2026 list, within the Big Organisations category (The Times).

Interested? Click on "Documents" below for a full Role Profile. Applying is easy - simply register on our candidate portal uploading a current CV and covering letter, which show us that you have what it takes to make a success of the role. Please note, we cannot accept an application without a cover letter.

The closing date is Friday 10th July . Assessments for this role will be held in person at our Birmingham, Bath Row office across week commencing 20th July 2026. Please be advised however, that we may close earlier than this date, dependent on the volume of applications that we receive.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

Apply Now

Refine Your Search

3rd line technical support jobs in birmingham, eng

Application Support Analyst

Field Services Engineer - IT & Services

Senior ICT Systems & Network Administrator

Chief Technology Officer

Network engineer L2

Network L3 Engineer

Project Engineer

Hourly Paid Lecturer in Health and Social Care

Quantity Surveyor

Sampling Technician

Commissioning Engineer - Healthcare

Project Engineer

Sales Specialist - Enterprise

Senior Manager - Powered Procurement

Men's Team Physiotherapist

3rd Line Infrastructure Engineer

Sales & Social Media Coordinator

Subsampling Technician

Major Incident Management Lead

LV Engineering Manager

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