Customer experience coordinator Work, Jobs in Odiham, Ham (with Salaries)

Customer Services and Purchasing Coordinator
Waverley Abbey Trust —Farnham
- £25,555 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Sales and Events Coordinator @ Millbridge Court
Dearborn Studio —Frensham
- Up to £34,000 a year
- Weekend availability
- Bar
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13h
Customer Experience Coordinator
Lionel Hitchen Ltd. —Andover
- £34,401 a year
- Full-time
- Microsoft Word
- CRM software
- ERP systems
- Health & wellbeing programme
- Bereavement leave
Quick apply
7d
In Room Dining Coordinator
Four Seasons —Hook
- Weekend availability
- Hospitality
- Customer service
- English
Customer Experience Coordinator
Lionel Hitchen —Andover
- Microsoft Word
- Microsoft Outlook
- ERP systems
6h
Operations and Venue Hire Coordinator
FARNHAM MALTINGS —Farnham
- £18,812 a year
- Part-time
- Inventory control
- Writing skills
- Microsoft Office
Quick apply
1d
Logistics and Event Coordinator
Everyman Driving Experiences —Cranleigh
- £28,000 - £30,000 a year
- Weekend availability
- Organisational skills
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
13d
Logistics Coordinator
Porta Romana —Farnham
- From £26,436 a year
- Temporary
- Salesforce
- English
- In-person
- Free parking
- Employee discount
Quick apply
Recruitment & Project Coordinator
Flexjet Europe —Farnborough
- Full-time
- Hybrid work
- Communication skills
Quick apply
12d
Freelance Event Manager @ Millbridge Court
Dearborn Studio —Frensham
- Up to £20 an hour
- Weekend availability
- Organisational skills
- In-person
- Communication skills
Quick apply
13h
Project Coordinator
Accent Services —Shepperton
- From £30,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
- Referral programme
Quick apply
7d
Production Controller
Summit Oxygen —Hartley Wintney
- £31,000 - £35,000 a year
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Contract - Customer Coordinator
Honda —Bracknell
- Monday to Friday
- Hybrid work
- Organisational skills
- Work from home
Service Operations Coordinator
Nomios —Basingstoke
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
7d
Safety Support Coordinator
QinetiQ —Farnborough
- £42,300 - £47,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Store discount
7d
Bank Lifestyle and Wellbeing Coordinator
Sanctuary Care —Basingstoke
- £13.54 an hour
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Sales Co-ordinator
SIG Roofing —Wokingham
- Sales
- Customer service
- IT
- Employee discount
Dental Receptionist/Patient Care Coordinator
PERFECT SMILE —Bracknell
- From £12.71 an hour
- Full-time
- Cleaning
- Computer skills
- In-person
- Employee discount
Quick apply
1d
Lifestyle & Wellness Co-ordinator
Bupa —Fleet
- £13.10 - £14.10 an hour
- Part-time
- Budgeting
- Employee discount
- Gym membership
Quick apply
8d
Account Executive
REL Field Marketing —Reading
- £28,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
13d

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Customer Services and Purchasing Coordinator

Waverley Abbey Trust
Farnham

Quick apply

Job details

Part-time
£25,555 a year

Qualifications

Sage
Customer service
Microsoft Office
Organisational skills
Purchasing
HubSpot

Full job description

JOB TITLE: Customer Services and Purchasing Coordinator

REPORTING TO: Head of Personal and Organisational Development

SALARY £25 555 FTE

Waverley Abbey is a place of prayer, learning, welcome and generous hospitality. Every person who contacts us, visits us, gives to us, attends an event, receives a publication, or simply needs help should experience something of the warmth, care and excellence that we value as an organisation. This role is often one of the first points of contact for supporters, customers, guests, colleagues and suppliers. It is therefore a key part of how we live out Waverley Abbey’s culture of hospitality, excellent customer service and careful stewardship in the everyday details.

Job Purpose The Customer Services and Purchasing Coordinator will provide friendly, efficient and accurate support across customer service, post, donations, purchasing, deliveries, office supplies and practical administration. The postholder will help ensure that people are responded to well, systems are kept up to date, purchases are processed appropriately and the practical flow of day-to-day operations is handled with care. The role requires someone who is organised, calm, helpful and detail-focused, with a genuine desire to serve colleagues and customers well.

KEY RESPONSIBILITIES Customer service and supporter care

> Provide a warm, professional and helpful response to incoming calls and enquiries, particularly in relation to donations, Every Day with Jesus and general fundraising.

> Listen carefully and respond well to customers and supporters, resolving queries where possible and ensuring they are passed to the right colleague or department when needed.

> Represent Waverley Abbey with warmth and care so that every caller, supporter and customer feels valued and treated with respect.

> Maintain accurate customer and supporter records in Sage CRM, HubSpot and Beacon as appropriate. Donations and financial administration

> Process donations accurately in Beacon and Stripe as appropriate.

> Manage Direct Debits in Access, ensuring records are handled carefully and confidentially.

> Follow agreed processes for handling financial information, donor details and customer records. Post, deliveries and practical coordination

> Open, process and organise incoming post on a daily basis.

> Prepare, pack, record and send outgoing post daily, ensuring items are handled appropriately and on time.

> Receive and coordinate deliveries for Waverley Abbey Trust, ensuring items reach the correct team or location promptly. Purchasing and office support

> Raise and manage purchase orders for the House and the East Wing, including Events and Retreats.

> Support good stewardship by ensuring purchasing is accurate, timely and in line with agreed processes.

> Maintain order in stationery areas so that colleagues have access to the supplies they need.

> Manage the East Wing staff signing in and signing out sheet.

> Assist the Head of People and Organisational Development with East Wing office moves and practical office arrangements as required. Health and safety

> Check and maintain First Aid supplies in the House and East Wing.

> Undertake any other reasonable duties requested by the line manager in keeping with the nature of the role.

Essential

> A warm, helpful and customer-focused approach, with a commitment to excellent service.

> Strong organisational skills and the ability to manage a range of practical and administrative tasks.

> Good attention to detail, especially when handling donations, customer records, post and purchase orders.

> Confidence in speaking with customers, supporters, suppliers and colleagues in a clear and professional way.

> Good working knowledge of Microsoft Office and confidence using databases or CRM systems.

> Ability to work calmly and flexibly in a busy environment where priorities may change.

>Discretion and care when handling confidential or sensitive information.

>A positive, team-minded approach and willingness to help where needed.

Desirable

> Experience of working in customer service, supporter care, administration, purchasing or a similar coordination role.

> Experience using systems such as Sage CRM, HubSpot, Beacon, Stripe or Access. >Understanding of charitable giving, donations processing or supporter communications. Our culture and expectations

>At Waverley Abbey, how we do things matters. We are looking for someone who will bring warmth, accuracy, initiative and a servant hearted approach to the role.

Hospitality is not simply the work of one team; it is part of who we are. This role helps set that tone through excellent customer care, thoughtful administration and a willingness to make things work well for others.

> The postholder will be expected to work in a way that reflects Waverley Abbey’s values, contributes positively to team life and supports the wider mission of the organisation. Safeguarding, confidentiality and compliance

> The postholder must follow Waverley Abbey Trust policies and procedures, including those relating to safeguarding, confidentiality, data protection, finance, health and safety and equality. Training will be provided where required.

Pay: £25,555.00 per year

Application question(s):

Can you get to Waverley Abbey with your own transport?

Work Location: Hybrid remote in Farnham GU9 8EP

Quick apply

Refine Your Search

customer experience coordinator jobs in odiham, ham

Customer Services and Purchasing Coordinator

Sales and Events Coordinator @ Millbridge Court

Customer Experience Coordinator

In Room Dining Coordinator

Customer Experience Coordinator

Operations and Venue Hire Coordinator

Logistics and Event Coordinator

Logistics Coordinator

Recruitment & Project Coordinator

Freelance Event Manager @ Millbridge Court

Project Coordinator

Production Controller

Contract - Customer Coordinator

Service Operations Coordinator

Safety Support Coordinator

Bank Lifestyle and Wellbeing Coordinator

Sales Co-ordinator

Dental Receptionist/Patient Care Coordinator

Lifestyle & Wellness Co-ordinator

Account Executive

I want to receive the latest job alerts for customer experience coordinator in odiham, ham

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