Office manager Work, Jobs in Earley, Brk (with Salaries)

Assistant Front of House Manager - Green Park
ST James Facilities —Reading
- £42,358 a year
- Full-time
- Word processing
- English
- Supervising experience
Quick apply
7d
Front of House Manager (Maternity Cover)
ST James Facilities —Reading
- £50,000 - £52,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Human resources
Quick apply
Front of House & Experience Lead
Ethos Farm —Reading
- From £16 an hour
- Full-time
- Microsoft Powerpoint
- Management
- Customer service
Quick apply
Commercial Office Manager
Aspen Technology —Reading
- Full-time
- Salesforce
- English
- Analysis skills
9d
Facilities & Office Manager - Basingstoke (on-site)
Macmillan —Basingstoke
- From £40,000 a year
- Full-time
- Management
- Project management
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Business Administrator
Hallmark Care Homes —Wokingham
- Full-time
- Microsoft Outlook
- Customer service
- Human resources
- Employee discount
- Referral programme
7h
Executive Assistant / Office Manager UK&I
Eaton —Slough
- Microsoft Outlook
- Computer literacy
- Databases
Office Manager
Graze —Hayes
- Full-time
- Bar
- Organisational skills
- IT
Quick apply
Meeting & Events Sales Office Manager
Holiday Inn London Shepperton —Shepperton
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Free parking
Quick apply
Test Center Manager (Guildford)
Pearson —Guildford
- Weekend availability
- Customer service
- Windows
- Microsoft Office
Office Operations Manager ( Maternity Cover)
Equippd —East Molesey
- £13 - £15 an hour
- Part-time
- Hybrid work
- Google Suite
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
UKDSC- Office and Business Support Lead
ADS Group Ltd —Farnborough
- Part-time
- Travel
Lead Receptionist
Signature Senior Lifestyle —Ascot
- £14.45 - £15.75 an hour
- Part-time
- Management
- Word processing
- Computer literacy
- Annual leave
- Employee assistance programme
11d
Office Administrator
Henley Theatre Services —Wallingford
- From £25,000 a year
- Part-time
- Customer service
- Administrative experience
- Project management
- Work from home
- Employee discount
Quick apply
3d
Administration Services Manager
Skanska —Middlesex
- Microsoft Word
- Computer literacy
- Team management
- Bereavement leave
9d
Nursery Leader – People First Leadership
Happy Trails Play —Arborfield
- £45,000 - £50,000 a year
- Full-time
- Childcare
- English
- Experience working with children
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Service Coordinator (Maternity Cover)
AVI-SPL —Farnborough
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Referral programme
Front Office Supervisor
Warner Leisure Hotels —Englefield Green
- £28,594 a year
- Part-time
- Hospitality
- Hotel
- Front desk
Office and Operations Administrator
Owlsworth Conservation Limited —Caversham
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d
Office Manager/Executive Assistant
Momentum Sales —Theale
- £18 - £22 an hour
- Part-time
- Administrative experience
- Organisational skills
- Office experience
- Free parking
- Health & wellbeing programme
Quick apply
1d

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Assistant Front of House Manager - Green Park

ST James Facilities -
Reading

Quick apply

Job details

Full-time
£42,358 a year
7 days ago

Qualifications

Customer service call handling
Front of house supervision
Guest relations
Inbound customer enquiry call handling
Word processing
Facilities management
Internal department liaison
English
Microsoft Office Suite
Supervising experience
Team management
Client services
Front desk
SIA
Customer interaction
Guest services telephone call handling

Full job description

Overall Purpose

The Team Leader will be permanently based on the reception desk(s) covering the front of house function as well as stepping up to assist and cover the FOH Manager.

As a Team Leader you represent St James and St James’ clients. We provide our customers and clients with a high level of customer service and professionalism. To go the extra mile to keep our customers and clients happy.

To liaise with the occupiers and make the building your own

Duties and Responsibilities

The below listed task/responsibilities are not exhaustive:

To take full ownership of the reception and all associated areas, making sure that they are kept in the best possible order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary.
Ensuring that all functions are carried out in accordance with stipulated protocols and procedures.
To assist and cover all the reception area as well as manage in the absence of the FOH Manager.
Making sure the relevant St James Operations Manual, occupier’s procedures, phone database is up to date.
Being a presentable, professional and lead by example in being the first point of contact for all guests, visitors, occupiers and clients to the building, as outlined in the St James Guide.
Being responsible for the meeting and greeting of all guests and visitors to the building and providing them with exceptional service.
Signing in guests and visitors according to security procedures and processes and directing them to the relevant floors.
To assist guests and visitors, occupiers and clients with their queries, comments and suggestions in a knowledgeable and professional manner.
To receive/answer calls promptly and efficiently, identifying the callers’ requirements and transferring calls as appropriate.
Manage and assist difficult calls and/or distressed callers’ in a calm and professional manner. This includes being a point of escalation in the FOH Manager absence.
To support and assist the FOH Manager in all reception and FOH processes and procedures.
Where appropriate, reporting of accidents or incidents.
Administrative duties including word processing, photocopying, ordering stationery and facilities management tasks as directed by Building Management.
Ensure the reception area is kept organised, clean and tidy at all times.
Stand to greet all visitors to the building.
To be “in post” ready to greet at allocated time.
To maintain good working relationships with colleagues.
Creating and maintaining strong relationships with all service providers at Green Park.
Assisting and supporting the reception team and FOH Manager in all FOH matters.
Adhering to St James policies and procedures, code of conduct and to be fully conversant with the emergency procedures in relation to Health & Safety issues.
Any other duties as deemed necessary to support the client, customer, colleagues and St James.
Monitoring vacant areas and reporting any issues that require the Building Manager’s attention.
Supporting the Events Team with building portal updates.
Assisting with event organisation and promotion.
Providing general support for building events where required.

Knowledge:

Proven working knowledge of customer service experience.
Previous experience is essential in a similar corporate background.
Proven experience in managing and leading others at supervisor.
Excellent command of the English language, both written and verbal.
Working knowledge of IT with experience of using Microsoft Office.
Managing and training other team members.

Skills:

Good interpersonal skills, flexible to work with a range of styles and personalities and according to business demands.
Excellent customer service skills.
Strong efficiency and motivation.
Excellent punctuality.
Outgoing and “can do“ attitude.
Innovation and creativity.
Tact and diplomacy.
Proactive and helpful.
Collaborative and to lead by example.
To have successfully obtained a current SIA Licence.

Quick apply

Refine Your Search

office manager jobs in earley, brk

Assistant Front of House Manager - Green Park

Front of House Manager (Maternity Cover)

Front of House & Experience Lead

Commercial Office Manager

Facilities & Office Manager - Basingstoke (on-site)

Business Administrator

Executive Assistant / Office Manager UK&I

Office Manager

Meeting & Events Sales Office Manager

Test Center Manager (Guildford)

Office Operations Manager ( Maternity Cover)

UKDSC- Office and Business Support Lead

Lead Receptionist

Office Administrator

Administration Services Manager

Nursery Leader – People First Leadership

Service Coordinator (Maternity Cover)

Front Office Supervisor

Office and Operations Administrator

Office Manager/Executive Assistant

I want to receive the latest job alerts for office manager in earley, brk

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