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Family Support Worker

Civic Recruitment Limited
Cardiff

Quick apply

Job details

Temporary | Full-time | Fixed term contract
£18.92 an hour

Qualifications

Safeguarding Certification
Childcare
Driving Licence
Report writing
Microsoft Office
Experience working with children
Driving
IT
Communication skills
Time management

Full job description

Family Support Worker – Interventions Hub – 3 Month Contract

Location: Atlantic Wharf, Cardiff

Rate: £18.92 per hour (Umbrella)

Contract: Temporary (3 Months)

Hours: Full-Time

Working Pattern: Hybrid Working – 2 to 3 Days Office Based

Pay: Bi-weekly

Summary

The Family Support Worker role within the Interventions Hub is a temporary 3-month position focused on supporting children, young people, and families through early intervention and preventative services. The role is crucial in strengthening parenting capacity, improving outcomes for children, and preventing the need for higher-level statutory services. The successful candidate will deliver targeted support and interventions to promote health, wellbeing, development, and resilience, enabling families to achieve sustainable positive change.

Responsibilities

Family Support

Deliver direct support and interventions to children, young people, and families.
Build positive and effective relationships with families.
Support parents to develop skills, confidence, and parenting capacity.
Promote positive family relationships and reduce the risk of family breakdown.

Early Intervention & Prevention

Provide support at the earliest opportunity to prevent escalation of need.
Work with families to identify strengths and areas for development.
Deliver outcome-focused interventions designed to improve family functioning.
Support children and young people to achieve better outcomes.

Child Development & Wellbeing

Promote children's health, development, and emotional wellbeing.
Support parents in understanding and responding to their children's needs.
Encourage positive routines and healthy development.
Help families access appropriate community services and support networks.

Assessment & Planning

Contribute to assessments of need and risk.
Develop support plans and intervention programmes.
Monitor, review, and record progress against agreed outcomes.
Identify emerging concerns and escalate where appropriate.

Partnership Working

Collaborate with social workers, schools, health professionals, early help services, community organisations, and voluntary sector partners.
Attend multi-agency meetings as required.
Contribute to integrated plans and coordinated support arrangements.

Safeguarding

Recognise and respond appropriately to safeguarding concerns.
Follow safeguarding policies and procedures.
Share information appropriately with relevant professionals and agencies.
Support children to remain safe and protected from harm.

Record Keeping

Maintain accurate and timely case records.
Complete reports, assessments, and intervention records.
Use electronic systems and databases effectively.
Ensure compliance with confidentiality and data protection requirements.

Requirements

Requirements:

Essential

Enhanced DBS is essential.
Experience working with children, young people, and families.
Experience delivering family support, early intervention, or preventative services.
Ability to work directly with families to improve outcomes for children and young people.
Strong understanding of safeguarding and child protection procedures.
Excellent communication and relationship-building skills.
Full UK Driving Licence and sole use of a vehicle.
Ability to work independently and as part of a team.

Desirable

Previous Local Authority experience.
Experience within Early Help, Family Support, Children's Services, or Youth Services.
Knowledge of child development and parenting interventions.
Experience working with vulnerable families and complex needs.

Working Environment

Hybrid working arrangement.
Based at Atlantic Wharf, Cardiff.
2–3 days office-based with community and family visits as required.
Fast-paced early intervention and family support environment.
Regular travel across the local area to support families.

Person Specification

Qualifications

Essential

Relevant qualification in Family Support, Childcare, Youth Work, Education, Health & Social Care, or equivalent experience.

Desirable

Early Help or Family Support qualification.
Safeguarding training.
Parenting programme or child development training.

Knowledge

Essential

Understanding of child development and family support practice.
Knowledge of safeguarding and child protection procedures.
Understanding of early intervention and prevention services.
Knowledge of working with vulnerable children and families.
Good IT skills including Microsoft Office.

Desirable

Knowledge of Children's Services and Early Help pathways.
Understanding of multi-agency working.
Knowledge of local support services and community resources.

Experience

Essential

Experience working with children, young people, and families.
Experience delivering family-focused interventions.
Experience supporting vulnerable families.
Experience working in partnership with professionals and agencies.
Experience maintaining accurate records and case notes.

Desirable

Previous Local Authority experience.
Experience within Early Help, Family Support, or Children's Services.
Experience undertaking parenting support work.
Experience managing a varied caseload.

Skills & Competencies

Essential

Excellent communication and interpersonal skills.
Ability to engage effectively with children, young people, and families.
Strong organisational and time-management skills.
Ability to work independently and use initiative.
Ability to work flexibly and manage competing priorities.
Strong assessment and problem-solving skills.
Resilience and ability to work positively under pressure.
Good report-writing and record-keeping skills.

Additional Information

Job Title: Family Support Worker – Interventions Hub
This is a 3-month temporary contract
Rate: £18.92 per hour (Umbrella)
Location: Atlantic Wharf, Cardiff
Hybrid working with 2–3 days office-based
Pay is provided on a bi-weekly basis
Enhanced DBS is essential
Full UK Driving Licence and sole use of a vehicle are essential
Previous Local Authority experience is highly desirable
Experience working with children, young people, and families is essential
Experience within Early Help, Family Support, or Children's Services is highly desirable

Quick apply

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Family Support Worker – Interventions Hub – 3 Month Contract

Summary

Responsibilities

Family Support

Early Intervention & Prevention

Child Development & Wellbeing

Assessment & Planning

Partnership Working

Safeguarding

Record Keeping

Requirements

Essential

Desirable

Working Environment

Person Specification

Qualifications

Essential

Desirable

Knowledge

Essential

Desirable

Experience

Essential

Desirable

Skills & Competencies

Essential

Additional Information