Creative manager Work, Jobs in Thornbury, Bst (with Salaries)

Customer Success Manager (Marketing/SEO)
Time To Scale —Magor
- £32,000 a year
- Full-time
- Hybrid work
- Salesforce
- Travel
- Annual leave
Quick apply
12d
Head of Paid Media and Social Media
Ecotricity Group Limited —Stroud
- Full-time
- Hybrid work
- Social media management
- Analysis skills
- Travel
- Free parking
- Work from home
Quick apply
5d
Head of Strategic Media and Research Communications
University of Bath —Bath
- £47,389 - £56,535 a year
- Full-time
- University
- Leadership
- Annual leave
- Employee discount
12d
Head of Brand
Pieminister —Bristol
- £75,000 - £85,000 a year
- Full-time
- Hospitality
- Food service experience
- Marketing
- Annual leave
- Employee assistance programme
Quick apply
Marketing, Styling & Customer Experience Manager
Shibumi —Stroud
- £30,000 - £36,000 a year
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Free parking
- Employee discount
Quick apply
1d
Head of Paid Media and Social Media
Ecotricity —Stroud
- Hybrid work
- Social media management
- Analysis skills
- Travel
- Employee discount
- Referral programme
4d
Senior Art Director
Mr B & Friends —Bristol
- £55,000 a year
- Full-time
- Hybrid work
- Mentoring
- AI
- Communication skills
- Annual leave
- Flexible schedule
Wholesale/Foodservice Trade Marketing Manager
YeoValley —Blagdon
- £50,000 a year
- CRM software
- Sales
- Business development
- Free parking
Quick apply
13d
Regional Marketing Manager Resistors – North Europe
Vishay —Newport
- Remote
- Engineering
- English
- Master's degree
Senior Growth Marketing Manager
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Analysis skills
- IT
- AI
- Work from home
- Employee discount
Quick apply
Marketing Manager
Best.Energy —Bristol
- £45,000 - £50,000 a year
- Hybrid work
- Analysis skills
- Project management
- Mentoring
- Flexible schedule
Quick apply
4d
Manager, Global Channel Marketing Programs
Thales —Bristol
- Full-time
- Communication skills
- Annual leave
- Employee discount
Finance Director, B2C Media
Future Publishing —Bath
- £110,000 - £140,000 a year
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Referral programme
Quick apply
Growth Marketing Manager, Lifecycle (Fixed-Term)
ClassPass —Trellech
- Remote
- Microsoft Excel
- SQL
- Marketing
- Health & wellbeing programme
Quick apply
8d
Marketing Manager (Growth)
Anomify —Bristol
- £32,000 - £45,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick apply
Digital Marketing Manager
Pryme Financials Ltd —Newport
- Marketing
- Master's degree
- Analysis skills
Marketing Manager
Clarke Willmott LLP —Bristol
- Management
- Marketing
- Microsoft Office
Marketing Manager
Dick Lovett —Bristol
- Project management
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Creative Director
Vivobarefoot —Bristol
- Hybrid work
- AI
- Leadership
11d
Head of Paid Media (Digital)
Hybrid News Limited —Bristol
- Full-time
- Hybrid work
- Bachelor's degree
- Paid training
Quick apply

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Customer Success Manager (Marketing/SEO)

Time To Scale
Magor

Quick apply

Job details

Full-time
£32,000 a year
12 days ago

Benefits

Casual dress
Annual leave
Company pension

Qualifications

Web design
Salesforce
SEO
DNS
Account management

Full job description

PLEASE SUBMIT A COVERING LETTER ALONG WITH YOUR CV TO BE CONSIDERED

Customer Success Manager (UK, Remote)

Time To Scale — Websites & Marketing Systems for Trades

Remote (UK-based, occasional travel may be required) £26,000–£32,000 per annum (dependent on experience) Full-time, 37 hours/week, Monday–Friday, 3-month probation period

About Us

Time To Scale builds websites and marketing systems for tradespeople and local businesses across the UK — from plumbers and electricians to heating engineers. We've helped 200+ trade businesses get found on Google, convert more enquiries into booked jobs, and stop good leads slipping through the cracks.

We're a growing team that cares about doing right by our clients — no jargon, no empty promises, just results. Now we're looking for a Customer Success Manager to be the friendly, reliable face our clients hear from after they sign up — making sure their website launches smoothly, their local presence is set up correctly, and they feel genuinely supported throughout their time with us.

The Role

As Customer Success Manager, you'll be the main point of contact for our trade business clients from the moment they come on board. You'll manage the onboarding process, keep an eye on account health, spot opportunities for clients to get more from their plan, and make sure nothing falls through the cracks.

Key Responsibilities

Own the client relationship post-sale — onboarding, check-ins, and ongoing support
Coordinate website launches with our back-office build team, including setting up DNS records and business email correctly
Set up and manage Google Business Profiles, including troubleshooting and resolving suspended or unverified profiles
Monitor account health and proactively flag clients at risk of churning
Identify and pitch opportunities for account growth (e.g. Advanced SEO, PPC add-ons)
Chase and support clients on gathering reviews, providing content, and hitting launch milestones
Communicate clearly with clients via phone, email and SMS — professional, friendly, and straight-talking
Keep internal systems and CRM notes up to date
Eye for detail when proof reading websites

What You'll Need

Experience in a customer success, account management, or client services role
A genuinely customer-focused mindset — you take ownership of problems and follow through
Practical understanding of launching websites, including how DNS records work (A records, MX records, CNAME, nameservers) and how to set up business email
Working knowledge of Google Business Profiles — particularly how to resolve suspended or unverified listings
Confident, clear communicator, comfortable managing multiple client relationships at once
Comfortable working independently in a remote role
Based in the UK, with the right to work in the UK

Nice to Have (not essential)

Familiarity with local SEO concepts
Experience working with or for trades/local service businesses
Experience with CRM or all-in-one inbox tools (e.g. GoHighLevel)

You don't need web design or development experience — we have a dedicated back-office team who handle the actual site builds. This role is about the client relationship, the technical handover pieces (DNS/email/GBP), and making sure clients get results.

What We Offer

£32,000 per annum
Remote working, UK-based
25 days annual leave + 8 UK bank holidays
Workplace pension scheme

Pay: £32,000.00 per year

Benefits:

Casual dress
Company pension

Experience:

SEO: 1 year (preferred)

Work Location: Hybrid remote in Magor NP26

Quick apply

Refine Your Search

creative manager jobs in thornbury, bst

Customer Success Manager (Marketing/SEO)

Head of Paid Media and Social Media

Head of Strategic Media and Research Communications

Head of Brand

Marketing, Styling & Customer Experience Manager

Head of Paid Media and Social Media

Senior Art Director

Wholesale/Foodservice Trade Marketing Manager

Regional Marketing Manager Resistors – North Europe

Senior Growth Marketing Manager

Marketing Manager

Manager, Global Channel Marketing Programs

Finance Director, B2C Media

Growth Marketing Manager, Lifecycle (Fixed-Term)

Marketing Manager (Growth)

Digital Marketing Manager

Marketing Manager

Marketing Manager

Creative Director

Head of Paid Media (Digital)

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