Centre agent Work, Jobs in Leeds, Eng (with Salaries)

Helpdesk & Operations Coordinator
One Space Facilities Management —Leeds
- £27,000 - £30,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Administrative experience
Quick apply
11d
Evenings and weekend Customer Service Agent
Your Business Voice Ltd —Shipley
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
17h
Receptionist
WHITEGATES ESTATE AGENTS —Huddersfield
- Up to £12.71 an hour
- Weekend availability
- Customer service
- In-person
- Employee discount
Quick apply
11d
Multichannel Cx Agent
Vintage.com —Morley
- £26,250 a year
- Full-time
Quick apply
Ocean Operator
Rhenus SE & Co. KG —Bradford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Employee assistance programme
Sales Negotiator
Churchills Estate Agents —York
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
16h
Student Wellbeing & Engagement Officer
Study Group —Leeds
- £26,520 a year
- Full-time
- Administrative experience
- Bachelor's degree
- No degree
Quick apply
7h
Principal Associate - Housing Development & Regeneration - Leeds
Gowling WLG —Leeds
- Full-time
- Hybrid work
- Annual leave
Senior Acoustics Officer
Leeds City Council —Leeds
- £37,280 - £42,839 a year
- Full-time
- Project management
- No degree
- Mentoring
- Annual leave
Development Planner
Yorkshire Water —Leeds
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Annual leave
Delivery Manager (Service Quality and Insight) 12 month FTC
Christians Against Poverty —Bradford
- From £32,490 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Flexitime
- Employee discount
SAP Record to Report Specialist
Bakkavor —Leeds
- Azure
- Computer Science
- Master's degree
- Employee discount
- Life insurance
Development Surveyor
Yorkshire Water —Leeds
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Annual leave
Senior Dynamics 365 Developer
NewDay —Leeds
- Full-time
- Microsoft Access
- Azure
- Customer service
14d
Principal Land Consultant
WSP —Leeds
- Hybrid work
- Management
- Travel
- IT
SharePoint Developer
BCN Group —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
1d
Principal Engineer (iGaming)
CreateFuture —Leeds
- Hybrid work
- Travel
- APIs
- IT
Quick apply
7h
Call Centre Agent
Eco Huas Solutions —Bradford
- £100 - £600 a week
- Full-time
- Sales
- Customer service
- No experience needed
- Free parking
Quick apply
Customer Resolution Team Leader
Nexus Vehicle Rental —Pudsey
- £32,000 - £34,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Analysis skills
- Life insurance
1d
Contact Centre Technology & AI Manager
1ST LOCATE (UK) LIMITED —Temple Newsam
- £45,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
Quick apply

I want to receive the latest job alerts for centre agent in leeds, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Helpdesk & Operations Coordinator

One Space Facilities Management
Leeds

Quick apply

Job details

Full-time
£27,000 - £30,000 a year
11 days ago

Qualifications

Facilities management
Maintenance
Microsoft Office
Administrative experience
Organisational skills
Construction experience
Communication skills

Full job description

Helpdesk & Operations Coordinator

Location: Leeds (Office Based)
Hours: Full Time
Reports to: Managing Director

One Space Facilities Management is a technology-led commercial maintenance and facilities management company supporting businesses, landlords and managing agents across Yorkshire and the UK.

We don't simply react to maintenance issues, we proactively manage buildings through planned maintenance, compliance management and modern technology to deliver a better service for our clients.

As we continue to grow, we're looking for an organised, proactive and customer-focused Helpdesk & Operations Coordinator to become the centre of our day-to-day operations.

The Role

This is a varied role where no two days are the same.

You will be the first point of contact for clients reporting maintenance issues, ensuring every request is handled efficiently from initial enquiry through to completion.

Working closely with our engineers, subcontractors and Managing Director, you'll coordinate jobs, schedule works, update clients and keep our internal systems organised.

This role is ideal for someone who enjoys solving problems, communicating with people and keeping multiple moving parts under control.

Key Responsibilities

Helpdesk Management

Answer incoming telephone calls and emails.
Log maintenance requests accurately.
Prioritise reactive maintenance issues.
Allocate jobs to engineers or subcontractors.
Monitor progress of all live jobs.
Keep clients updated throughout the process.
Chase outstanding quotations and approvals.
Ensure jobs are completed within agreed timescales.

Scheduling & Coordination

Plan engineer diaries efficiently.
Coordinate subcontractor attendance.
Arrange site access with clients and tenants.
Manage emergency call outs.
Ensure engineers have all required information before attending site.

Administration

Maintain accurate records within our management systems.
Upload job sheets, photographs and reports.
Prepare quotations and client documentation.
Raise purchase orders where required.
Order materials.
Update maintenance schedules.
Support invoicing by ensuring completed jobs contain all required information.

Client Service

Provide regular updates on outstanding works.
Resolve customer queries professionally.
Deliver excellent customer service at every stage.

Operational Support

Assist the Managing Director with daily operational tasks.
Monitor outstanding actions.
Support continuous improvement of company processes.
Help ensure company KPIs are achieved.

What We're Looking ForEssential

Excellent organisational skills.
Strong administrative experience.
Outstanding communication skills.
Ability to prioritise multiple tasks.
High attention to detail.
Confident using Microsoft Office and other software packages.
Comfortable learning new software systems.
Professional telephone manner.
Positive attitude and willingness to take ownership.

Desirable

Experience within facilities management, maintenance, construction or property.
Experience scheduling engineers.
Experience using CRM or job management software.
Knowledge of commercial property maintenance.
Experience dealing with subcontractors.

The Ideal Person

You are someone who naturally enjoys being organised.

You like bringing order to busy environments, communicating with people and making sure nothing gets missed. You remain calm under pressure, enjoy solving problems and take pride in delivering excellent customer service.

You are proactive rather than reactive and are always looking for better ways of doing things.

What We Offer

Competitive salary.
Training and development opportunities.
Supportive working environment.
Opportunity to grow with an ambitious business.
Varied and interesting workload.
A key role within a growing facilities management company.

Why Join One Space?

At One Space Facilities Management, you'll play a vital role in keeping businesses across the UK running smoothly. You'll work with a close-knit team where your ideas are valued, your contribution is recognised, and you'll have the opportunity to develop your career as the business continues to grow.

Pay: £27,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

centre agent jobs in leeds, eng

Helpdesk & Operations Coordinator

Evenings and weekend Customer Service Agent

Receptionist

Multichannel Cx Agent

Ocean Operator

Sales Negotiator

Student Wellbeing & Engagement Officer

Principal Associate - Housing Development & Regeneration - Leeds

Senior Acoustics Officer

Development Planner

Delivery Manager (Service Quality and Insight) 12 month FTC

SAP Record to Report Specialist

Development Surveyor

Senior Dynamics 365 Developer

Principal Land Consultant

SharePoint Developer

Principal Engineer (iGaming)

Call Centre Agent

Customer Resolution Team Leader

Contact Centre Technology & AI Manager

I want to receive the latest job alerts for centre agent in leeds, eng

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected