Retail advisor Work, Jobs in Lee, Ham (with Salaries)

Customer Service Specialist
Carsa Limited —Southampton
- Up to £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Customer Sales Advisor
Halfords —Fareham
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
2d
Supervisor
Gunwharf Quays —Portsmouth
- £13.60 an hour
- Weekend availability
- Customer service
- Supervising experience
- Retail management
- Store discount
- Employee discount
Muse
Kate Spade —Portsmouth
- £26,325 - £28,000 a year
- Weekend availability
- Customer service
- English
- Employee discount
2d
Retail Sales Advisor - Portsmouth
Sky —Portsmouth
- £28,177 a year
- Weekend availability
- Sales
- Customer service
- Employee discount
Service Advisor
Van Mossel Automotive Group UK Ltd —Havant
- £31,000 - £37,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Sales Advisor
The White Company —East Hampshire
- Cash handling
- Employee discount
Retail Sales Assitant
Superdrug —Southampton
- £9.75 - £13.00 an hour
- Bar
- Customer service
- Communication skills
- Store discount
- Employee discount
1d
Sales - Sales Advisor - UK
New Look —Chichester
- Part-time
- Customer service
3d
General Sales Assistant (Temp) 6-10
Matalan —Waterlooville
- Part-time
- Customer service
- Retail sales
- Employee discount
Quick apply
2d
Retail Scan Associate
Circana UK —Winchester
- Part-time
Quick apply
Customer Service Advisor
Scania —Fareham
- From £27,295 a year
- Full-time
- Travel
- No travel
- Employee discount
- Life insurance
Sales Advisor - Car Parts
Goddard Vehicle Recycling Ltd —Chichester
- £12.71 - £14.00 an hour
- Full-time
- Organisational skills
- Phone etiquette
- Communication skills
- Free parking
- Employee discount
Quick apply
4d
Central Services Advisor
Intersafe —Romsey
- £15 an hour
- Part-time
- CRM software
- Business development
- Data entry
Quick apply
Optical Assistant
Boots —Bognor Regis
- Part-time
- Employee assistance programme
- Employee discount
Beauty Advisor
ghd hair —Southampton
- Weekend availability
- Customer service
- Employee discount
Quick apply
Customer Contact Centre Executive
Snows Group —Hedge End
- £33,000 a year
- Weekend availability
- In-person
- Free parking
- Employee discount
Quick apply
11d
Aftersales Advisor
Snows Group —Romsey
- £27,000 - £33,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
Service Advisor - Volvo
Snows Group —Winchester
- £27,000 - £36,000 a year
- Full-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
Parts Advisor- Harwoods Southampton Audi
Harwoods Group —Eastleigh
- £30,000 - £35,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
2d

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Customer Service Specialist

Carsa Limited -
Southampton

Quick apply

Job details

Full-time
Up to £30,000 a year

Benefits

Health & wellbeing programme
Company pension
Company events
Life insurance
Referral programme
On-site parking

Qualifications

Vehicle service booking
Automotive warranty claim processing
Customer service call handling
Driving Licence
Microsoft Outlook
Client engagement
Customer service
Complaint handling
Motor vehicle service advising experience
Automotive service
Customer interaction
Accounts payable reconciliations
Communication skills
Mechanical knowledge
Supplier invoice processing

Full job description

Automotive Complaints Handler

Location: Park Gate Head Office, based out of the office 5 days per week
Hours: Monday to Friday, 8am – 5pm

We are looking for an experienced Customer Service Specialist to join our Customer Experience team at our Head Office in Park Gate. This is a key role supporting our customers throughout their vehicle repair journey, using strong vehicle and mechanical knowledge alongside excellent communication to resolve issues efficiently and professionally.

What you’ll be doing:

Communicating with customers by phone and via email, delivering consistently high levels of customer satisfaction
Assessing priorities and working closely with repair specialists, using mechanical understanding to support accurate communication and decision-making
Monitoring work in progress and proactively following up on any issues
Keeping the Customer Experience Manager informed of non-conforming vehicles or emerging concerns
Liaising with the Production Team on matters impacting repair timescales
Keeping customers fully updated on the progress of their vehicle repairs in clear, easy-to-understand terms
Administering warranty claims accurately to help reduce aftersales costs
Logging and managing all customer queries, concerns, and complaints professionally
Diarising complaints to ensure timely updates and resolutions
Managing loan car bookings, documentation, and controls
Processing vendor invoices and reconciling with finance teams
Booking appointments for both customers and internal vehicles

What we’re looking for:

A minimum of 2 years’ experience in a similar role
Mechanical knowledge or experience within the Motor Trade (desirable)
Strong working knowledge of Outlook
Excellent written and verbal communication skills
Confident interpersonal skills with a natural ability to build rapport
A proactive, can-do attitude with strong problem-solving skills

Benefits:

Birthday day off
Death in Service Insurance
Critical Illness Cover
Company pension scheme
On-the-job training and clear career progression opportunities
Increased holiday with length of service
Referral Bonuses

About Carsa

At Carsa, we’re not just selling cars — we’re creating exceptional experiences. Our customers and colleagues are at the heart of everything we do, and we pride ourselves on delivering outstanding service at every touchpoint.

With 11 retail outlets nationwide and a state-of-the-art Preparation Centre, we uphold the highest industry standards. As we enter an exciting period of growth and retail expansion, there’s never been a better time to join Carsa and grow your career with us.

Job Type: Full-time

Pay: Up to £30,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
On-site parking
Referral programme

Experience:

Motor Trade Service Advisor: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

retail advisor jobs in lee, ham

Customer Service Specialist

Customer Sales Advisor

Supervisor

Muse

Retail Sales Advisor - Portsmouth

Service Advisor

Sales Advisor

Retail Sales Assitant

Sales - Sales Advisor - UK

General Sales Assistant (Temp) 6-10

Retail Scan Associate

Customer Service Advisor

Sales Advisor - Car Parts

Central Services Advisor

Optical Assistant

Beauty Advisor

Customer Contact Centre Executive

Aftersales Advisor

Service Advisor - Volvo

Parts Advisor- Harwoods Southampton Audi

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