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Patient Coordinator/Receptionist Bolton Road BL4

Smart Dental Care -
Manchester

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Company pension

Qualifications

Inbound customer enquiry call handling
Clinical record keeping
Sales
Dental receptionist
Patient appointment coordination
Patient service
Dental software
Appointment booking and call handling
IT
Customer interaction
Patient record updating
Managing patient records
Communication skills
Marketing

Full job description

Hourly salary: Discussed during a Private & Confidential chat

DENTAL RECEPTIONIST, BOLTON ROAD DENTAL PRACTICE, FARNWORTH

Bolton Road Dental Practice, Farnworth, BL4 8DB, Full-Time\ Monday to Thursday\40 Hours Per Week

Join Our Friendly Front-of-House Team

We are looking for an experienced Dental Receptionist to join the friendly team at Bolton Road Dental Practice, Farnworth.

This is a great opportunity for someone who enjoys working with people, has excellent communication skills and takes pride in providing a welcoming and professional experience for every patient.

The position is full-time, Monday to Thursday, 40 hours per week, offering the opportunity to become an integral part of our established practice team.

The Role

You will be an important part of the practice team, welcoming patients and helping to ensure their journey is smooth and positive from their first enquiry through to treatment.

Key Responsibilities

Welcoming patients and providing excellent customer service.
Managing appointments, diaries, patient records and payments.
Answering telephone and online enquiries.
Converting enquiries into appointments where appropriate.
Discussing treatment options, finance and membership plans confidently.
Maintaining accurate and up-to-date patient records.
Liaising with clinicians and the wider practice team.
Supporting the day-to-day running of the reception area.
Promoting practice services and membership plans.
Supporting patient engagement and practice marketing initiatives.

About You

We are looking for someone who:

Has previous dental reception experience.
Has excellent communication and customer service skills.
Is confident, friendly and professional with patients.
Is organised and able to work effectively in a busy environment.
Has good IT skills and is comfortable using dental software.
Has a proactive approach and enjoys working as part of a team.
Sales or treatment coordination experience would be advantageous.

What We Offer

Competitive salary, depending on experience.
Full-time, Monday to Thursday, 40 hours per week.
Ongoing training and development.
Pension scheme.
Employee dental benefits.
Supportive and friendly working environment.
Long-term career development opportunities.

Interested?

If you're an experienced Dental Receptionist looking for a full-time position within a friendly and supportive dental practice, we'd love to hear from you.

Apply today with your CV to join the team at Bolton Road Dental Practice, Farnworth, BL4 8DB.

Quick apply

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DENTAL RECEPTIONIST, BOLTON ROAD DENTAL PRACTICE, FARNWORTH

Join Our Friendly Front-of-House Team

The Role

Key Responsibilities

About You

What We Offer

Interested?

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