And heating Work, Jobs in Chichester, Wsx (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Driver and Warehouse Assistant - Flexible hours
City Plumbing —Southsea
- £12.71 - £13.93 an hour
- Part-time
- Driving
- Warehouse experience
- Annual leave
- Employee assistance programme
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
Maintenance Assistant
St Magnus Hospital —Haslemere
- £13 an hour
- Full-time
- In-person
- Free parking
Quick apply
8d
Gas Trainer
Hampshire Training and Assessments —Havant
- £32,500 - £40,000 a year
- Weekend availability
- Heavy lifting
- English
- Administrative experience
- Health & wellbeing programme
Quick apply
Plumbing Trainer
Hampshire Training and Assessments —Havant
- £32,500 - £40,000 a year
- Weekend availability
- Heavy lifting
- English
- Administrative experience
Quick apply
Driver/Warehouse Assistant
BSS —Portsmouth
- £32,000 a year
- Full-time
- Customer service
10d
Trainee Caravan & Motorhome Engineer
T giles caravans ltd —Horsham
- £25,000 - £28,000 a year
- Full-time
- Carpentry
- Customer service
- Plumbing
- Free parking
Quick apply
8d
Senior Electrician
J C Portable Site Accommodation Ltd —Chichester
- £17 - £20 an hour
- Overtime
- Schematics
- Maintenance
- Electrical experience
- Free parking
- Annual leave
Quick apply
1d
Maintenance Person
Caring Homes Group —Horsham
- £35,000 a year
- Full-time
- Maintenance
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Engineering Technician - Plumbing & Building Services
University Hospitals Sussex NHS Foundation Trust —Worthing
- £32,073 - £39,043 a year
- Full-time
- Patient care
- Annual leave
Plumber/heating subcontractor - Heat pump installer
Installio —Portsmouth
- Up to £3,000 a year
- Plumbing
Quick apply
Gas Engineer
Sanctuary Group —Lancing
- £44,347 - £46,681 a year
- Full-time
- Maintenance
- Annual leave
- Employee discount
Quick apply
Gas Engineer
Aaron Services —Portsmouth
- £35,000 - £50,000 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
13d
Showroom Sales Consultant
HPS Plumbers Merchant —Chichester
- Full-time
- Sales
- CAD
Quick apply
Assistant Branch Manager
City Plumbing —Petersfield
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Caravan Technician/engineer
T giles caravans ltd —Horsham
- £30,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
Quick apply
11d
Apprentice Trade Counter Sales Advisor
HPS Plumbers Merchant —Chichester
- £8.40 - £9.20 an hour
- Full-time
- Sales
- Warehouse experience
Quick apply
Driver/Branch Assistant
Williams Trade Supplies —Petersfield
- £20,140 a year
- No weekends
- Annual leave
- Employee assistance programme
7d
Divisional Compliance Manager
Mountjoy —Horsham
- £52,500.55 a year
- Full-time
- Engineering
- Maintenance
- Travel
- Annual leave
- Life insurance

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

£27,976 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Construction experience
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

and heating jobs in chichester, wsx

Resident Liaison Officer - Social Housing

Driver and Warehouse Assistant - Flexible hours

Resident Liaison Officer - Social Housing

Maintenance Assistant

Gas Trainer

Plumbing Trainer

Driver/Warehouse Assistant

Trainee Caravan & Motorhome Engineer

Senior Electrician

Maintenance Person

Engineering Technician - Plumbing & Building Services

Plumber/heating subcontractor - Heat pump installer

Gas Engineer

Gas Engineer

Showroom Sales Consultant

Assistant Branch Manager

Caravan Technician/engineer

Apprentice Trade Counter Sales Advisor

Driver/Branch Assistant

Divisional Compliance Manager

I want to receive the latest job alerts for and heating in chichester, wsx

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