It service desk Work, Jobs in Hartcliffe, Bst (with Salaries)

IT Analyst
Telestream —Bristol
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Graduate Application Developer
Ayvens —Bristol
- Full-time
- Communication skills
- Free parking
- Annual leave
2d
Head of IT
Central Support —Bristol
- £55,000 - £65,000 a year
- Full-time
- POS
- Budgeting
- AI
- Annual leave
- Employee discount
Quick apply
7d
Infrastructure Support Engineer
Computacenter —Bristol
- Windows
M365 Cloud Engineer
Turner & Townsend —Bristol
- Full-time
- Azure
- SharePoint
- IT
Quick apply
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
Web Technology Specialist
Alliance Pharma —Chippenham
- Full-time
- Communication skills
General Support
Visionist Consulting —Newport
- Full-time
- Maintenance
- SharePoint
Software Engineer/Senior Software Engineer
Siloton —Bristol
- £50,000 - £60,000 a year
- Part-time
- Hybrid work
- Doctoral degree
- Computer Science
- English
- Annual leave
- Sick pay
Quick apply
6d
Applications Engineer (L3/L4)
Thorn SDS —Corsham
- Full-time
- Engineering
- Analysis skills
- Communication skills
- Annual leave
- Life insurance
IT Tester
Likewize —Bristol
- Full-time
- SQL
- Project management
- Python
- Free parking
Quick apply
IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
Quick apply
ICT Support Engineer
Independent Office for Police Conduct —Cardiff
- £34,067 a year
- Hybrid work
- Azure
- Computer literacy
- Continuous improvement
- Annual leave
- Employee assistance programme
14d
Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
1st Line IT Support Technician
CCSW LTD —Cardiff
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Travel
- In-person
- Communication skills
- Annual leave
- Work from home
Quick apply
1d
IT Support Engineer
Truebyte —Bath
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Linux
- Communication skills
- Referral programme
- Sick pay
Quick apply
22h
Service Desk Engineer
IVC —Bristol
- Monday to Friday
- Hybrid work
- Communication skills
- Employee discount
10d
Service Desk Analyst
Landmark Information Group —Bristol
- Customer service
- Communication skills
- Time management
Service Delivery Coordinator
ELA Comectronica Sarri Ltd. —Bristol
- £2,500 - £3,500 a month
- Full-time
- CRM software
- Communication skills
- Time management
- Health & wellbeing programme
- Flexitime
Quick apply
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply

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IT Analyst

Telestream -
Bristol

Quick apply

Job details

Full-time
£30,000 - £40,000 a year
3 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance

Qualifications

User account provisioning
Ticket management
User account management
Zendesk
IT permissions management
Technical support incident logging
SharePoint
ServiceNow
Application support
Communication skills
PowerShell scripting
PowerShell
Active Directory
Identity & access management

Full job description

IT Analyst

Department: Information Technology

Reports To: IT Director

Classification: Individual Contributor

Location: UK, Bristol (Hybrid: 2 days per week in office)

Experience: Minimum 2-4 years in IT end-user support, IT operations/administration

About Telestream

Telestream is a leading provider of digital media tools and software solutions for the broadcast, streaming, and media industries. We empower content creators and distributors to produce and deliver high-quality video content while optimizing operations and maximizing revenue. Our IT team keeps the infrastructure, systems, and tools running that support ~400 employees across 25 countries.

Position Summary

Telestream is looking for an IT Analyst to join our UK-based IT team. This role sits between traditional help desk support and systems administration — ideal for someone who has outgrown tier-1 support and is building toward a systems administration career but isn't yet ready for a full Systems Administrator title. You'll provide end-user support, manage day-to-day IT operations, and get exposure to broader systems administration work as you grow.

This is a hands-on, generalist IT role. You'll work closely with our Solutions Architect and IT Director, supporting employees across the UK and collaborating with IT colleagues in other regions.

What You'll Do

Provide end-user support for hardware, software, and account issues via our ticketing system
Administer and support Active Directory and Microsoft 365 (user accounts, permissions, mailboxes, licensing)
Support and troubleshoot cloud collaboration tools (OneDrive, Teams, SharePoint)
Manage and resolve tickets in our ITSM platform, ensuring accurate documentation and timely resolution
Perform basic scripting/automation tasks (PowerShell, Python) to streamline repetitive IT tasks
Support identity and access management processes, including Okta administration
Maintain basic security hygiene practices (access reviews, patching support, endpoint basics)
Assist with onboarding/offboarding processes, including account provisioning and equipment setup
Escalate and collaborate with senior IT staff on more complex systems administration issues
Maintain accurate records and reporting related to IT assets, tickets, and system changes

Work Authorization - Candidates must be legally authorized to work in the United Kingdom. This role is not eligible for employer-sponsored work authorization or visa sponsorship of any kind, now or in the future.

Requirements

What You Bring

2+ years of experience in a help desk, IT support, or junior systems administration role
Working knowledge of Active Directory and Microsoft 365 administration
Familiarity with ticketing/ITSM tools (e.g., Zendesk, Jira Service Management, ServiceNow)
Basic scripting ability (PowerShell and/or Python) for task automation
Comfort working with cloud productivity tools (OneDrive, Teams, SharePoint)
Exposure to identity management platforms (Okta or similar) preferred
Foundational understanding of IT security best practices
Strong communication skills and a customer-service mindset
Comfortable working independently while knowing when to escalate
Based in or near the Bristol area, or willing to work from/travel occasionally to our UK office

Bonus Points For

Prior exposure to systems administration tasks (servers, backups, infrastructure)
Experience supporting a distributed/global team across time zones
Interest in growing into a full systems administrator role over time

Benefits

We offer a comprehensive package designed to support your health, financial security, and work-life balance. Our benefits are built to keep you healthy, supported, and free to do your best work.

Private healthcare scheme
Life Assurance/Income Protection Schemes
Pension Scheme w/ company contribution
Paid Vacation & Sick Days
Health & Well-Being Support via EAP

Quick apply

Refine Your Search

it service desk jobs in hartcliffe, bst

IT Analyst

Graduate Application Developer

Head of IT

Infrastructure Support Engineer

M365 Cloud Engineer

Service Desk Advisor (First Line Helpdesk)

Web Technology Specialist

General Support

Software Engineer/Senior Software Engineer

Applications Engineer (L3/L4)

IT Tester

IT Service Desk Analyst

ICT Support Engineer

Helpdesk Technician 1st/2nd Line

1st Line IT Support Technician

IT Support Engineer

Service Desk Engineer

Service Desk Analyst

Service Delivery Coordinator

Senior Service Desk Analyst

I want to receive the latest job alerts for it service desk in hartcliffe, bst

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