Senior customer service representative Work, Jobs in Birkenhead, Msy (with Salaries)

Senior Coordinator, Ticketing, Access and Hospitality Systems
Liverpool Football Club —Liverpool
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
8d
Operational Support Officer
HM Courts & Tribunal Service —Bootle
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
8d
Senior Registrar
Sefton Council —Southport
- £32,597 - £36,363 a year
- Weekend availability
- Travel
- Organisational skills
Focus Account Representative
Ingevity —Warrington
- Full-time
- Customer service
- Continuous improvement
- Communication skills
Women in Field Sales: Venue Sales Rep
Octopus Energy Group —Liverpool
- £26,300 a year
- Full-time
- Customer service
Quick apply
7d
Build to Rent Lettings Manager
Jordan Halstead Properties —Warrington
- £40,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
Quick apply
4d
Business Manager - Nuclear
Vulcain Engineering Group —Warrington
- Bachelor's degree
- Travel
- Contracts
- Annual leave
- Employee assistance programme
R&D Engineer
Convatec —Deeside
- Full-time
- Engineering
- English
- Travel
4d
Highways Engineer
Amey Ltd —Liverpool
- Temporary
- Civil engineering
- Master's degree
- Annual leave
- Flexible schedule
Quick apply
8d
Quantity Surveyor (United Utlities)
Lanes Group —Leyland
- Up to £45,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Contracts
- Construction experience
Quick apply
9d
SENIOR QUANTITY SURVEYOR Britplas Façades
Britplas —Warrington
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Bachelor's degree
Contracts Manager
United Infrastructure —Warrington
- Full-time
- Remote
- Microsoft Outlook
- Continuous improvement
- Travel
- Employee discount
Quick apply
Retail Assistant
Clarity Point Ventures —Liverpool
- £14 - £16 an hour
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Paid training
Quick apply
22h
Dedicated Contract Support Officer
UniTrust —Liverpool
- £14.95 an hour
- Weekend availability
- Customer service
- Computer literacy
- Writing skills
- Employee assistance programme
- Sick pay
Quick apply
Sales Manager
OHG (Oculus Housing Group) —Bootle
- From £34,000 a year
- Full-time
- Team management
- In-person
- Leadership
Quick apply
11d
Operations Finance Business Partner
Reed In Partnership —Liverpool
- £48,500 - £57,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
- Annual leave
- Flexible schedule
Outbound Sales Representative
brookson group —Warrington
- Up to £25,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Sales Administrator
brookson group —Warrington
- Up to £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Administrative experience
- Free parking
- Annual leave
Quick apply
2d
Project Manager - Advanced Operations
Convatec —Deeside
- Full-time
- Hybrid work
- PMP
- Engineering
- English
1d
Direct Labour and Maintenance Manager
Grosvenor Group —Chester
- Weekend availability
- Maintenance
- Project management
- Travel

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senior customer service representative jobs near birkenhead, msy

Senior Coordinator, Ticketing, Access and Hospitality Systems

Liverpool Football Club -
Liverpool

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Job details

Full-time
8 days ago

Benefits

Cycle to work scheme
Financial planning services
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Stakeholder liaison
Project coordination
System testing
Organisational skills
Communication skills

Full job description

About the role

We are looking for a Senior Coordinator, Ticketing, Access & Hospitality Systems to join the team at Liverpool FC.

You will support the delivery and operation of the Club's ticketing, hospitality and access control systems across football and non-football events. Responsible for system setup, testing and pre-event validation, ensuring a seamless supporter experience and successful event delivery. Working closely with internal teams and suppliers, the role also supports reporting, projects and the resolution of ticketing and access-related issues.

What will you be doing?

Support the operation and delivery of ticketing, hospitality and access control systems across football and non-football events.
Assist with event setup, ticket fulfilment, barcode management, testing and event-day readiness.
Perform pre-event validation checks to ensure ticketing and access systems are accurate and functioning correctly.
Monitor systems during events and help resolve supporter, ticketing and access-related issues.
Produce operational reports and analyse attendance, ticket activation and entry performance data.
Investigate supporter enquiries relating to ticketing, attendance and access records.
Maintain system user access, permissions and governance controls.
Support seasonal renewals, annual system rollovers and contingency testing activities.
Deliver training and guidance on ticketing and access control processes and best practices.
Work closely with internal teams and external suppliers to support event delivery, incident management and continuous improvement initiatives that enhance the supporter experience.

Who are we looking for?

Essential Skills & Experience

Experience working in ticketing, access control, customer operations or event delivery environments.
Strong attention to detail, organisational skills and the ability to manage multiple priorities and deadlines.
Excellent problem-solving, communication and stakeholder management skills.
Ability to work effectively under pressure in fast-paced operational settings.
Collaborative approach with a strong focus on delivering an outstanding supporter experience.

Technical Skills

Experience using ticketing platforms such as SeatGeek and access control systems such as Fortress or similar.
Skilled in data validation, reconciliation, system testing and ticket fulfilment processes.
Strong Microsoft Excel and data analysis skills, with experience producing operational reports and identifying trends.
Good understanding of ticketing operations, stadium access and event delivery processes.

Desirable

Experience supporting event-day operations.
Experience working with third-party venues and supplier-managed systems.
Basic project coordination experience.

Why should you apply?

This is a full-time perm position working 35 hours per week. Your main base will be our city centre office in Liverpool.

Please note, this vacancy may close early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and access to our benefits kit bag which includes but not limited to:

Contributory pension scheme matching up to 5.5%
Life Assurance Cover
Free financial guidance and mortgage advice
Car salary sacrifice scheme for affordable driving
Cycle to Work scheme to keep you active
Purchase season ticket loans for easier commuting
Exclusive shopping discounts & cashback with top retailers
Will Writing Service for future planning
Employee Assistance Programme for confidential support
Medicash Health Cash Plan for everyday healthcare needs
Volunteering opportunities to give back to the community
Special LFC perks – retail discounts, partner offers, free LFCTV GO access, and priority tickets for matches, events & concerts

…and much more! LFC Benefits.pdf

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

#LFCJobs

Apply Now

Refine Your Search

senior customer service representative jobs in birkenhead, msy

Senior Coordinator, Ticketing, Access and Hospitality Systems

Operational Support Officer

Senior Registrar

Focus Account Representative

Women in Field Sales: Venue Sales Rep

Build to Rent Lettings Manager

Business Manager - Nuclear

R&D Engineer

Highways Engineer

Quantity Surveyor (United Utlities)

SENIOR QUANTITY SURVEYOR Britplas Façades

Contracts Manager

Retail Assistant

Dedicated Contract Support Officer

Sales Manager

Operations Finance Business Partner

Outbound Sales Representative

Sales Administrator

Project Manager - Advanced Operations

Direct Labour and Maintenance Manager

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