Retail advisor Work, Jobs in Birtley, Twr (with Salaries)

Service Advisor
Arnold Clark —Birtley
- £30,500 - £42,500 a year
- Computer literacy
- Data entry
- Organisational skills
- Employee discount
Quick apply
9d
Hair & Beauty Sales Assistant – Eldon Square
P.Y.T hairstyle LTD —Newcastle upon Tyne
- Up to £35,000 a year
- Weekend availability
- Microsoft Word
- Sales
- Customer service
- Employee discount
Quick apply
Sales Advisor
Hotel Chocolat —Newcastle upon Tyne
- £13.05 an hour
- Hotel
- Café
- Employee discount
Retail Advisor
EE —Newcastle upon Tyne
- £13.66 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee discount
2d
Casual Beauty Assistant
Flannels —Gateshead
- Part-time
- Hospitality
- Employee discount
Quick apply
Clinique M&S Metro Centre, 15 hours, Beauty Advisor
Estee Lauder —Gateshead
- Weekend availability
- Customer service
Customer Service Advisor (Inbound)
PDSA —Sunderland
- £24,528 - £25,264 a year
- Full-time
- Data entry
- Communication skills
- Employee assistance programme
- Employee discount
4d
SALES ADVISOR - NEWCASTLE SILVERLINK (PART-TIME)
H&M —Wallsend
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
2d
Customer Service Advisor (Contact Centre)
Alpha UK Projects Limited —Newcastle upon Tyne
- £13.00 - £13.95 an hour
- Full-time
- Hybrid work
- In-person
- Communication skills
- Store discount
- Work from home
Quick apply
6d
Senior Style Advisor / Supervisor
Mint Velvet —Morpeth
- Part-time
- Employee discount
Quick apply
Retail Sales Advisor - Stockton
Oak Furnitureland —Stockton-on-Tees
- £48,246 - £53,279 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Aftersales Manager
Lithia —Sunderland
- Customer service
- Annual leave
- Employee discount
Sales Advisor
Ben Sherman Dalton Park —Seaham
- Part-time
- Customer service
- Computer literacy
- Computer skills
Quick apply
6d
Customer Service Advisor Ecommerce (Part Time)
Gap Renew —Gateshead
- £12.75 - £13.75 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
6d
Sales Advisor
LKQ Corporation —Gateshead
- Full-time
- Sales
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Le Labo Soul Fragrance Advisor Part Time Fenwick Newcastle - 22.5 Hours, 3 Days
Estee Lauder —Newcastle upon Tyne
- Part-time
- Retail sales
Estee Lauder Companies - Fragrance Specialist - Boots Metro - 22.5 hours
Estee Lauder —Gateshead
- Weekend availability
- Sales
- Retail sales
Assistant Store Manager
M&S Opticians —Gateshead
- Sales
- Customer service
- Business development
Quick apply
Showroom Sales Advisor
Wren —North Shields
- £26,440 - £50,000 a year
- Every weekend
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Branch Sales Advisor
ARCO Limited —Blaydon
- £27,976 - £29,976 a year
- Every weekend
- Employee assistance programme
- Employee discount
1h

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Service Advisor

Arnold Clark -
Birtley

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Job details

Permanent
£30,500 - £42,500 a year
9 days ago

Benefits

Company pension
Employee discount

Qualifications

Vehicle service booking
Driving Licence
Computer literacy
Upselling
Complaint handling
Data entry
Automotive service
Organisational skills
Customer interaction
Communication skills
Add-on sales

Full job description

We are currently recruiting for a new Service Advisor to help us at our Motorstore in Birtley.

We offer:

33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression
And much more…

Hours

Full time: Monday – Friday 8am – 5.30pm and alternate Saturdays 8am – 12pm

About the role

Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.

We’re looking for an articulate, warm communicator who can give our customers the star treatment – whether it’s first thing on a manic Monday or last thing on a Friday afternoon.

This customer-facing role will be a great fit for someone who’s already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.

Day-to-day duties

Handling all customer requirements for service and vehicle repairs in an efficient and professional manner
Liaising with the workshop and bodyshop to progress work through the system
Controlling all computer-based jobs, purchasing and invoice processes, ensuring the financial interests of the customer and the company are protected
Letting customers know of any faults or repairs found on their vehicle and provide them with clear and accurate solutions
Treating any dissatisfied customers with empathy and understanding, reassuring them that we can solve any issues should they arise
Maintaining customer records such as vehicle details and service histories accurately and efficiently
Maintaining knowledge of aftersales products and services, upselling where appropriate
Making sure the customer database is updated and accurate at all times

Essential skills

A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner
Demonstrable computer literacy and knowledge of IT systems and applications
The ability to multi-task and be highly adaptable within a busy environment
Strong communication and influencing skills, with the ability to explain complex information accurately and concisely to help our customers
Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop
Able to prioritise your workload
Ability and willingness to work within defined processes and guidelines
Good core administration skills to accurately capture customer details to the required standards
A full UK driving licence

Nice to have (but not essential)

Experience of upselling products or services

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Quick apply

Refine Your Search

retail advisor jobs in birtley, twr

Service Advisor

Hair & Beauty Sales Assistant – Eldon Square

Sales Advisor

Retail Advisor

Casual Beauty Assistant

Clinique M&S Metro Centre, 15 hours, Beauty Advisor

Customer Service Advisor (Inbound)

SALES ADVISOR - NEWCASTLE SILVERLINK (PART-TIME)

Customer Service Advisor (Contact Centre)

Senior Style Advisor / Supervisor

Retail Sales Advisor - Stockton

Aftersales Manager

Sales Advisor

Customer Service Advisor Ecommerce (Part Time)

Sales Advisor

Le Labo Soul Fragrance Advisor Part Time Fenwick Newcastle - 22.5 Hours, 3 Days

Estee Lauder Companies - Fragrance Specialist - Boots Metro - 22.5 hours

Assistant Store Manager

Showroom Sales Advisor

Branch Sales Advisor

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