Field service engineer Work, Jobs in Acomb, Nyk (with Salaries)

AV Field Service Engineer
SCC —York
- Monday to Friday
- Hybrid work
- Customer service
Field Service Technician
Routeware, Inc. —York
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Assembly
- Travel
- Sick pay
Quick apply
2d
IT Field Service Engineer
Smart IT —Leeds
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Work from home
Quick apply
6d
Fibre Install Engineer
Grain Connect —Leeds
- Up to £30,816 a year
- Full-time
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Field Service Engineer – Leeds
Kongsberg Precision Cutting Systems —Leeds
- Full-time
- English
- Communication skills
Field Service Engineer
Atlas Copco Group —Leeds
- Maintenance
- In-person
- Free parking
- Annual leave
14d
Field Service Engineer - NCAir
Atlas Copco Group —Thirsk
- In-person
Generator Service Engineer
Wernick Power Solutions —Selby
- Full-time
- Customer service
- Maintenance
- Free parking
- Annual leave
Quick apply
2d
Field Service Engineer
Briggs Equipment —Leeds
- Full-time
- Mechanical knowledge
Quick apply
1d
Vehicle Field Service Engineer North of England
Pelican Engineering —Castleford
- £40,000 - £45,000 a year
- Full-time
- Maintenance
- In-person
- Automotive diagnostics
Quick apply
AC-bias Mechanical & Electrical Engineer
Arcus FM —York
- £36,910 - £42,447 a year
- Full-time
- Driving
- IT
- Annual leave
Quick apply
Technical Support Specialist
Beckman Coulter Diagnostics —York
- Full-time
- Remote
- Engineering
- English
- Bachelor's degree
- Annual leave
IT Field Engineer
TIEVA —Leeds
- £29,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Employee assistance programme
- Life insurance
Quick apply
Installation Field Engineer - Remote
ORBITAL NET LIMITED —Leeds
- £26,000 - £28,000 a year
- Overtime
- Remote
- Driving
- Communication skills
Quick apply
Automation Engineer
Amazon UK Services Ltd. —Leeds
- Full-time
- Computer Science
- English
- Microsoft Office
Technical Processing Engineer/ Chemist
Divisional Technical Processing —Sherburn in Elmet
- Full-time
- Microsoft Word
- Computer literacy
- Engineering
- Annual leave
- Employee assistance programme
Quick apply
Field Service Apprentice - Leeds
GEA Group Aktiengesellschaft —Leeds
- Full-time
- Travel
Senior Process Engineer, Water
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Mechanical Engineer, Water
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Traffic Signals Engineer - Leeds
SWARCO —Featherstone
- £24,000 - £34,000 a year
- Full-time
- Management
- Maintenance
- Driving
- Employee assistance programme
- Employee discount
Quick apply

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AV Field Service Engineer

SCC -
York

Apply Now

Job details

Permanent

Benefits

Paid volunteer time

Qualifications

Technical troubleshooting
Driving Licence
Hardware repair
Client engagement
Customer service
Breakdown recovery
Technical support
Customer interaction
Fault diagnosis and repair
Routine servicing

Full job description

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: AV Field Service Engineer

Location: Yorkshire (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: Competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9.00 am – 5.30 pm Monday – Friday

Interview Process: 2-stage process

Why SCC?

An inclusive workplace
Excellent package: solid basic and company benefits
Hybrid working & core hours in line with role requirements
Career development and life-long learning opportunities
Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

The role of the AV Field Service Engineer is essential in providing SLA’s to our current Service clients. They will be based in the North of England and they will work alongside a team of engineers to attend customers premises to assess and repair faults within the customers Agreement with SCC Collab.

The position demands a skilled individual to be able to identify and provide solutions to faults with equipment or to carry out equipment servicing. Assess whether to repair equipment on site or RMA. Build and maintain positive relationships with clients, delivering high standards of customer service.

The individual must be able to work flexibility, and a level of overtime will be required.

Whether working individually or as part of a team, the individual upholds the company's standards by operating within established contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). This role plays a pivotal part in enhancing overall productivity and user satisfaction through the delivery of efficient and reliable onsite services.

Security clearance or willingness to apply will be required for this role.

Full UK driving Licence.

Key responsibilities:

Attend service calls and maintenance visits, some overseas and OOH
Identify and provide solutions to faults with equipment
Conducting meeting room checks ensuring all equipment functions correctly
Delivering a high-quality service experience to users and customers
Build and maintain positive relationships with clients
Fault finding and resolution of AV/VC problems
Provide accurate site surveys for SLA's
Ensure tickets are updates with correct information in real time
Maintain all PPE and safety equipment issued to them
Escalate issues to team manager where required
Provide dynamic risk assessments when required

Skills and experience:

Demonstrated experience of servicing and repairing AV Equipment
Proven ability to troubleshoot both hardware and software issues, identifying and resolving technical problems efficiently
Experience in providing exceptional customer service ensuring a positive and professional experience for customers
Ability to demonstrate great communication at all levels
Ability to work under pressure, both individually and part of a team
Requirement to work our of hours if required
Ability to gain security clearance
Must have a UK Driving License
Must have good time management

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life

Apply Now

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