Information technology Work, Jobs in Lamesley, Twr (with Salaries)

IT Technician
Gateshead College —Gateshead
- £26,109 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Maintenance
- Employee assistance programme
12d
Desktop Support Engineer - New Castle - Temp
Intuit ED Ltd —Cramlington
- Part-time
- Maintenance
- Windows
- Microsoft Office
Quick apply
19h
IT Hardware Asset Analyst
Newcastle Building Society —Newcastle upon Tyne
- Full-time
- Analysis skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
4d
IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Store discount
- Employee discount
Quick apply
Technical Support Representative Senior
Worldpay (UK) Limited —Gateshead
- Rotating shift
- Hybrid work
- Communication skills
Quick apply
5d
IT Service Desk and Support Manager
Newcastle Building Society —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
- Employee assistance programme
4d
Service Desk Consultant - 2nd Line (Infrastructure)
TSG —Gateshead
- £0.01 - £40,000.00 a year
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Analyst
Norton Rose Fulbright —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Windows
- Communication skills
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Sick pay
IT Software Asset Analyst
Newcastle Building Society —Newcastle upon Tyne
- Full-time
- Azure
- Financial services
- Analytics
- Annual leave
- Employee assistance programme
4d
Customer Support Expert (Technical Support)
Sage —Newcastle upon Tyne
- From £28,000 a year
- Customer service
End User IT Apprentice
QA Apprenticeships —Newcastle upon Tyne
- £16,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
IT Asset and Configuration Manager
Newcastle Building Society —Newcastle upon Tyne
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
4d
Service Desk Analyst
Nomad Digital —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Word
- Travel
- Analytics
- Annual leave
- Referral programme
Quick apply
7d
IT Service Improvement Manager
Newcastle Building Society —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
- Employee assistance programme
4d
Service Driver Class 2 - Shred-it
Stericycle —Gateshead
- English
- Communication skills
- Time management
- Life insurance
- Referral programme
12h
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply
Senior Service Desk Consultant - 3rd Line
TSG —Gateshead
- £0.01 - £45,000.00 a year
- Azure
- Analysis skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Network Engineer
Aspire Technology Solutions —Gateshead
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Travel
- Scripting
- Computer networking
- Free parking
- Annual leave
Quick apply
Service Desk Engineer (End User Support)
Cybit —Newcastle upon Tyne
- £24,800 a year
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee assistance programme
Quick apply

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information technology jobs near lamesley, twr

IT Technician

Gateshead College -
Gateshead

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Job details

Full-time
£26,109 a year
12 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
On-site parking

Qualifications

Microsoft Word
Technical troubleshooting
Desktop support
Computer repair
Microsoft Outlook
Ticket management
Maintenance
Microsoft Office Suite
Windows
Computer hardware
Ticket management systems
Technical support incident logging
Computer networking
Customer support
Customer interaction
Application support
Fault diagnosis and repair
Communication skills
Routine servicing
Mobile devices

Full job description

Salary

£26,109 per annum

Contractual hours

Basis

Full time

Region

North

Package

Permanent

Job category

Non Teaching

Date posted

24/06/2026

Job reference

VV2096

A new vacancy has arisen in IT Services to provide IT support to our staff and students. You will be working as part of the IT Services team and will report to the Service Desk Manager.

You will be responsible for providing outstanding customer service and technical support. The successful candidate must be capable of managing their own workload efficiently and demonstrate excellent communication and interpersonal skills.

You must be able to demonstrate PC hardware and software fault-finding skills and have an ability to learn quickly and solve technical problems. A good working knowledge of Windows 11 operating systems, Microsoft 365 and other common software packages is essential. Experience with Active Directory and a basic understanding of networking is desirable.

It is essential that you have a relevant Level 3 qualification in an IT related subject or equivalent experience.

You must show a commitment to outstanding customer service.

Customer Support

Provide first and second-line technical support to staff and students via walk-in, phone, email, and remote support tools
Deliver a high level of customer service, ensuring timely resolution of incidents and service requests
Log, track, and update support tickets using the IT Service Management system
Communicate clearly with non-technical users, explaining solutions in plain language

Hardware & Software Support

Install, configure, and maintain desktop PCs, laptops, printers, and mobile devices.
Troubleshoot issues related to Windows 11 operating systems and standard college applications
Support Microsoft Office 365 applications including Outlook, Teams, Word, Excel, and OneDrive
Perform routine maintenance, updates, and system checks to ensure optimal performance

Our Benefits:

Generous holiday allowance of 33 days plus bank holidays

Mental health and wellbeing support, with 24/7 access to an employee assistance programme and counselling services.

Career average pension with the Local Government Pension Scheme.

Travel support including subsidised on site parking, discounted public transport scheme and cycle to work scheme.

Retail and travel discounts.

Volunteering Days.

Apply Now

Refine Your Search

information technology jobs in lamesley, twr

IT Technician

Desktop Support Engineer - New Castle - Temp

IT Hardware Asset Analyst

IT Support Technician

Technical Support Representative Senior

IT Service Desk and Support Manager

Service Desk Consultant - 2nd Line (Infrastructure)

Service Desk Analyst

Infrastructure and Network Engineer

IT Software Asset Analyst

Customer Support Expert (Technical Support)

End User IT Apprentice

IT Asset and Configuration Manager

Service Desk Analyst

IT Service Improvement Manager

Service Driver Class 2 - Shred-it

IT Apprentice

Senior Service Desk Consultant - 3rd Line

Network Engineer

Service Desk Engineer (End User Support)

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