Line network support engineer Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

VoIP & Network Infrastructure Engineer
LM Global Telecoms Ltd —Gateshead
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Travel
- Computer networking
- In-person
- Free parking
- Annual leave
Quick apply
2d
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Sick pay
Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —Gateshead
- Full-time
- Computer Science
- Up to 50% travel
- Java
Network Engineer
Aspire Technology Solutions —Gateshead
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Travel
- Scripting
- Computer networking
- Free parking
- Annual leave
Quick apply
Data Engineer (Level II) - BI Developer
Department for Work and Pensions —Newcastle upon Tyne
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- SQL
- AWS
- Analysis skills
- Annual leave
- Employee assistance programme
7d
IT Networking and Infrastructure Engineer - 6 month FTC
Hitachi —Newton Aycliffe
- Full-time
- Travel
- Computer networking
- In-person
- Employee assistance programme
- Life insurance
6d
Civil Engineer
Mott MacDonald —Newcastle upon Tyne
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
- Engineering
- Annual leave
- Employee discount
IT Networking and Infrastructure Engineer - 6 month FTC
Hitachi Rail —Newton Aycliffe
- Full-time
- Travel
- Computer networking
- In-person
- Employee assistance programme
- Life insurance
6d
Security Firmware/FPGA Engineer
Leonardo UK Ltd —Newcastle upon Tyne
- £37,400 - £84,995 a year
- Full-time
- Hybrid work
- Scripting
- Python
- Flexible schedule
- Referral programme
Embedded Design Engineer - FPGA Academy
Leonardo UK Ltd —Newcastle upon Tyne
- £37,400 - £71,400 a year
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Master's degree
- Flexible schedule
- Referral programme
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply
Senior Cybersecurity Engineer
Siemens —South Tyneside
- Full-time
- Hybrid work
- Programmable logic controllers
- Computer networking
- Communication skills
- Annual leave
- Flexible schedule
Structural Engineers
Amey Ltd —Newcastle upon Tyne
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
14d
Test Solution Design Engineer
Leonardo UK Ltd —Newcastle upon Tyne
- £44,000 - £71,400 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Senior / Principal Power Systems Engineer
AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work
- Scripting
- Python
Electrical and Instrumentation Technician
DNV —Ferryhill
- Full-time
- Hybrid work
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
Project Controls Specialists - All Levels - Planning
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Quick apply
Senior Civil Engineer
Mott MacDonald —Newcastle upon Tyne
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
- Engineering
- Annual leave
- Employee discount
13d
Water Chlorinator and Pipe Pressure Tester
United Infrastructure —Washington
- Full-time
Quick apply
Principal Electrical Engineer - Water Sector
Stantec —Newcastle upon Tyne
- Business development
- Mentoring
- Electrical Engineering
- Annual leave
8d

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line network support engineer jobs near newcastle upon tyne, eng

VoIP & Network Infrastructure Engineer

LM Global Telecoms Ltd
Gateshead

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
2 days ago

Benefits

Free parking
Annual leave
Company pension

Qualifications

Driving Licence
CSCS
Network infrastructure
Firewall
VoIP
Computer networking
Communication skills
Help desk

Full job description

Overview

We're looking for an experienced VoIP and Network Infrastructure Engineer to join our technical team in a role that spans both site work and remote support. Day to day you'll either be out on a customer sites installing and configuring telephony and connectivity, or you'll spend time in the office on the service desk handling support, working tickets through to resolution, and, leading customer projects from handover to sign-off.

The right person is as comfortable diagnosing a call-quality issue over the phone as they are terminating cabling on site. You'll need solid technical knowledge, a genuinely helpful manner and can do attitude with customers, and the ability to manage your own workload and keep your records accurate as you go.

Regular travel is required, including occasional overnight stays which can be anywhere in the UK

Key Responsibilities

VoIP & Network Engineering

Install, configure, and maintain VoIP telephone systems and hosted telephony platforms
Diagnose and resolve VoIP, network, and connectivity faults.
Complete customer installations, moves, adds, and changes (MACs).
Configure routers, and network infrastructure equipment.
Support internet connectivity services including leased lines, broadband, and failover solutions.
Perform system upgrades, migrations, and hardware replacements.
Produce accurate installation and fault resolution documentation.

Structured Cabling

Install and terminate Cat5e, Cat6, Cat6a, Fibre optic would be good but not essential
Carry out testing and certification of structured cabling installations.
Deliver projects ranging from single cable runs through to large-scale cabling deployments.
Ensure all cabling work is completed to industry standards and customer specifications.

Site Work & Customer Support

Attend customer sites to diagnose and resolve technical issues.
Provide exceptional customer service and technical advice at all times
Liaise with customers, suppliers, and internal teams to ensure successful project delivery within an acceptable time frame.
Work safely and professionally in commercial, industrial, and the occasional construction environment.
Participate in out-of-hours work where required.
Provide first and second line remote support, helping customers resolve issues by phone as well as on site.
Act as project lead on some customer installations, seeing the work through from sales handover to completion.

Essential Requirements

Strong understanding of VoIP technologies, SIP trunking, and hosted telephony platforms.
Experience installing and troubleshooting network switches and general equipment.
Proven structured cabling experience, including installation, termination, and testing.
Experience working with switches, routers, firewalls, and wireless networking equipment.
Experience providing remote or helpdesk-based support and working tickets to SLA.
Ability to work at height using ladders, access equipment, or elevated work platforms
Full Clean UK driving licence.
Willingness to travel throughout the UK and stay away from home when required.
Strong fault-finding and problem-solving skills.
Excellent communication and customer-facing skills.
Willingness to undergo DBS and background checks
Ability to work independently and as part of a growing team.

Desirable Qualifications & Experience

Manufacturer certifications, (Gamma, Cisco, Draytek, Ubiquiti, Yealink, Microsoft Teams Voice, etc.).
ECS/CSCS Card.
IPAF Certification.
PASMA Certification.
Fibre optic installation and testing experience.
Cisco Broadsoft
Wildix
3CX

What We Offer

Competitive salary based on experience.
33 days' annual leave (including bank holidays).
Ongoing training and certification opportunities.
Opportunity to work on a wide variety of telecoms and infrastructure projects.

Person Specification

The ideal candidate will be a reliable, customer-focused engineer who takes pride in delivering high-quality installations and support services. You will be confident working in challenging environments, capable of managing your own workload, and committed to maintaining the highest standards of safety and workmanship at all times and above all always put the customer first.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Free parking

Work Location: Hybrid remote in Gateshead NE11 0SH

Quick apply

Refine Your Search

line network support engineer jobs in newcastle upon tyne, eng

VoIP & Network Infrastructure Engineer

Infrastructure and Network Engineer

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Network Engineer

Data Engineer (Level II) - BI Developer

IT Networking and Infrastructure Engineer - 6 month FTC

Civil Engineer

IT Networking and Infrastructure Engineer - 6 month FTC

Security Firmware/FPGA Engineer

Embedded Design Engineer - FPGA Academy

IT Apprentice

Senior Cybersecurity Engineer

Structural Engineers

Test Solution Design Engineer

Senior / Principal Power Systems Engineer

Electrical and Instrumentation Technician

Project Controls Specialists - All Levels - Planning

Senior Civil Engineer

Water Chlorinator and Pipe Pressure Tester

Principal Electrical Engineer - Water Sector

I want to receive the latest job alerts for line network support engineer in newcastle upon tyne, eng

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