Customer experience advisor Work, Jobs in Kilmarnock, Eay (with Salaries)

Customer Service Advisor
SunbeltRentals —Kilmarnock
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
Customer Service Advisor Glasgow
HM Revenue and Customs —Glasgow
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
8d
Retail Customer Advisor (Kilmarnock) - 20 hours
Three UK —Kilmarnock
- £13.72 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
Porsche Customer Relations Manager
Sytner Porsche Glasgow —Glasgow
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee discount
4d
Consumer - Customer Contact Centre Advisor
Advice Direct Scotland —Glasgow
- £22,962 a year
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Specialist Customer Service Advisor
Barclays —Glasgow
- £27,700 a year
- Customer service
- Administrative experience
- Banking
- Life insurance
2d
Specialist Customer Care Advisor - Telephony
Barclays —Glasgow
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
3d
Customer Advisor
Everyday People Financial Solutions —Glasgow
- £27,976 - £31,276 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
2d
Customer Experience Advisor | S1 | Retail Banking | Ayr
A01 Santander UK plc —Ayr
- From £25,000 a year
- Full-time
- Customer service
- Banking
5d
Tesco Travel Money Advisor
Travelex —Ayr
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
9d
Customer Contact Centre Advisor
Scottish Friendly —Glasgow
- £24,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Financial services
- Store discount
- Health & wellbeing programme
Quick apply
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Continuous improvement
Customer Service Advisor
StepChange —Glasgow
- £24,700 a year
- Full-time
- Hybrid work
Quick apply
Customer Retention Executive - Glasgow
Matthew Algie —Glasgow
- £27,626.30 a year
- Full-time
- Sales
- Customer service
- Contracts
8d
Outbound Sales Advisor
Betr Outsourcing —Glasgow
- £24,784 - £53,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply
5d
Customer Success Advisor - Glasgow
Chisholm Hunter Ltd —Glasgow
- £12.71 an hour
- Full-time
- Sales
- Employee discount
Quick apply
Customer Success Manager
LEAP Legal Software —Glasgow
- £48,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Sales Advisor
FlooringSuperstore.com —Glasgow
- Up to £40,000 a year
- Weekend availability
- CAD
- English
- In-person
- Free parking
- Store discount
Quick apply
Trainee Dispenser
Boots —Troon
- £16 an hour
- Weekend availability
- No experience needed
- IT
- Employee assistance programme
- Employee discount
4d
Customer Service Advisor - Glasgow
Angard Staffing —Glasgow
- £13.93 an hour
- Temporary
- Microsoft Outlook
- Customer service
- Word processing
- Annual leave

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Customer Service Advisor

SunbeltRentals -
Kilmarnock

Quick apply

Job details

Permanent

Benefits

Annual leave
Company pension

Qualifications

Sales
Customer service
Computer literacy
Upselling
Microsoft Office
Communication skills
Negotiation

Full job description

About The Role

CUSTOMER SERVICES - IT’S A PEOPLE THING

Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you.

It’s not about what you know. It’s who you are. As a Customer Service Advisor you’ll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better.

In this role you'll be responsible for delivering a best-in-class service whilst using product knowledge and expertise to maximise upselling opportunities. Your days will be spent communicating with customers on the telephone, via email and responding to website requests. You’ll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. You’ll enjoy thinking on your feet and using your initiative to ensure we deliver the very best experience for our customers and that we continue to improve our service.

This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

About You

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

To succeed in this role you will bring the following skill-set and behaviours:

Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers
Previous experience in the hire or construction industry would be advantageous but not essential
Experience in developing and utilising product knowledge, eager to understand our product range and the wider Sunbelt business
Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
An effective team member with a highly supportive, collaborative approach
A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role

About Us

Why Sunbelt?

Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to an employer of choice this makes Sunbelt Rentals an ideal destination for your next career move.

We are committed to the fair treatment of our staff, potential staff, and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background.

Having a criminal record will not automatically bar an individual from working with us. We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.

Quick apply

Refine Your Search

customer experience advisor jobs in kilmarnock, eay

Customer Service Advisor

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Retail Customer Advisor (Kilmarnock) - 20 hours

Porsche Customer Relations Manager

Consumer - Customer Contact Centre Advisor

Specialist Customer Service Advisor

Specialist Customer Care Advisor - Telephony

Customer Advisor

Customer Experience Advisor | S1 | Retail Banking | Ayr

Tesco Travel Money Advisor

Customer Contact Centre Advisor

Client Service Team Leader 24/7 shift pattern

Customer Service Advisor

Customer Retention Executive - Glasgow

Outbound Sales Advisor

Customer Success Advisor - Glasgow

Customer Success Manager

Sales Advisor

Trainee Dispenser

Customer Service Advisor - Glasgow

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