It support technician (1st/2nd line) Work, Jobs in Lamberhurst, Esx (with Salaries)

Junior IT Helpdesk Engineer
Charltons —Maidstone
- Weekend availability
- Windows
- In-person
- Communication skills
- Work from home
Quick apply
2d
Software Support Specialist
LegalRM —Orpington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Communication skills
- Flexitime
- Work from home
Quick apply
3rd Line MSP Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
5d
2nd line Technical Support Engineer
ERGOS UK —Crawley
- £32,000 - £39,999 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
School IT Technician
Imberhorne School —East Grinstead
- £24,778 - £25,173 a year
- Full-time
- In-person
- School
Quick apply
3d
IT Field Engineer
Beechwood School —Royal Tunbridge Wells
- £32,000 - £35,000 a year
- Full-time
- Computer Science
- Maintenance
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Desktop Engineer -Gatwick Airport
ESP Global Services Limited —Gatwick Airport
- £30,000 a year
Quick apply
IT Help Desk Technician
Juvo IT —West Malling
- £25,500 - £26,000 a year
- Full-time
- Hotel
- SharePoint
- In-person
- Free parking
Quick apply
IT Support Analyst
South East Water —Snodland
- From £29,064 a year
- Full-time
- Hybrid work
- Google Suite
- Windows
- Continuous improvement
- Annual leave
2d
2nd Line Engineer - Hybrid - MSP
Uptime —Three Bridges
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Product Support Specialist
The Good Travel Collective —Royal Tunbridge Wells
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
IT Apprentice
Hanoto Technology —Lewes
- £8 an hour
- Full-time
- No experience needed
- Analysis skills
- In-person
Quick apply
12d
2nd Line Support Engineer
Uptime Solutions Ltd —Crawley
- Weekend availability
- Azure
- Windows
- Analysis skills
Quick apply
Administrator Deskside Services
HCLTech —Gatwick Airport
- £25,420 - £35,000 a year
- Computer Science
- English
- Travel
Quick apply
5d
Service Desk Analyst
Southern Housing —Sittingbourne
- £30,186 a year
- Full-time
- In-person
- Annual leave
10d
L2 Support Engineer
Uptime Solutions —Three Bridges
- £35,000 a year
- Weekend availability
- Azure
- Windows
- Analysis skills
Technical Resources Officer - Sensory Needs Service
East Sussex County Council —Eastbourne
- £28,350 a year
- Full-time
5d
Digital Technical Support Specialist
CooperSurgical —Crawley
- Full-time
- CRM software
- Spanish
- English
IT Governance, Risk and Control Specialist
Cabot Financial —West Malling
- Hybrid work
- Employee assistance programme
- Employee discount
8d

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it support technician (1st/2nd line) jobs near lamberhurst, esx

Junior IT Helpdesk Engineer

Charltons
Maidstone

Quick apply

Job details

Permanent | Full-time
2 days ago

Benefits

Company pension
Work from home
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
User account provisioning
Ticket management
Windows
User account management
IT permissions management
Computer hardware
Ticket management systems
Technical support incident logging
Technical writing
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills
A Level

Full job description

About Us:

Charltons, a leading UK-based grower and packer, specialises in high-quality top, stone, and soft fruits. Established in 1946 by George Charlton, we are a family-owned business with over half a century of experience in the fruit industry. Our operations span 400 hectares across 13 picturesque sites in the Kent and Norfolk countryside.

Our Workforce:

We employ a core team of employees and welcome seasonal workers from around the globe during peak seasons. Our commitment to excellence extends from our dedicated workforce to our collaborative partnerships.

Our Produce and Passion:

We are passionate about growing various varieties of apples, strawberries, cherries and raspberries. Our dedication to quality and meticulous attention to detail are evident throughout the production process.

Your Role:

We are looking for an enthusiastic individual with a strong interest in IT. Previous experience in a customer service or IT support role is preferred but not required.

This role is perfect for someone looking to begin or advance their career in IT support

Why Join Us?

At Charltons, you'll be part of a family-run business with a long-standing reputation for excellence. You'll work in a beautiful countryside setting, with opportunities to make a significant impact on our operations and growth.

Charltons is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Summary

The Junior IT Help Desk Engineer will provide technical support to our users, assist in maintaining and troubleshooting hardware and software systems, and work with the IT Team, to ensure smooth IT operations across the organisation.

This role is perfect for someone looking to begin or advance their career in IT support

The role will be based in Maidstone, however there will be a requirement to travel to our Norfolk site when required.

Working Hours 8am – 5pm, 1 hour unpaid for lunch, 40 hours per week. 5 days per week, some weekends included.

Key Responsibilities

First-Level Support: Be the first point of contact for our users by providing technical assistance via phone, email or in-person.
Troubleshooting: Diagnose and resolve hardware, software, and network-related issues, escalating complex problems to senior members of the team or third party suppliers.
Ticketing System: Log all incidents and service requests in the IT ticketing system, ensuring that issues are tracked and resolved in a timely manner.
User Account Management: Assist in setting up, managing and troubleshooting user accounts and permissions.
Software Installation and Support: Install, configure and update software applications on workstations, ensuring compatibility and security.
Hardware Installation and Support: Assist with the setup, configuration and troubleshooting of desktop computers, laptops, printers and other peripheral devices.
Documentation: Maintain accurate and up-to-date documentation for technical procedures, user guides and IT inventory.
Customer Service: Provide excellent customer service by listening to our users' concerns and communicating effectively with all members of the organisation.
Continuous Learning: Stay updated with the latest industry trends, technologies, and best practices to enhance your technical skills and knowledge.

Experience & Skills

Previous experience in a customer service or IT support role is preferred but not required.
Clean Driving licence and own transport essential
A Level or equivalent
Basic understanding of computer systems, mobile devices, WiFi and other tech products
Strong problem-solving and troubleshooting skills.
Good understanding of Windows operating systems.
Excellent communication skills, both verbal and written.
Ability to work independently and as part of a team
Strong attention to detail and ability to prioritise tasks.

Job Types: Full-time, Permanent

Benefits:

Company pension
On-site parking
Work from home

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

it support technician (1st/2nd line) jobs in lamberhurst, esx

Junior IT Helpdesk Engineer

Software Support Specialist

3rd Line MSP Service Desk Technician

2nd line Technical Support Engineer

School IT Technician

IT Field Engineer

Desktop Engineer -Gatwick Airport

IT Help Desk Technician

IT Support Analyst

2nd Line Engineer - Hybrid - MSP

First Response Engineer - Service Desk - MSP

Product Support Specialist

IT Apprentice

2nd Line Support Engineer

Administrator Deskside Services

Service Desk Analyst

L2 Support Engineer

Technical Resources Officer - Sensory Needs Service

Digital Technical Support Specialist

IT Governance, Risk and Control Specialist

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