Member services representative Work, Jobs in Knutsford, Chs (with Salaries)

Community Advocate
Advocacy Focus —Trafford
- £25,464 a year
- Part-time
- Experience working with individuals with disabilities
- Health & wellbeing programme
- Flexitime
Quick apply
10d
Customer Service Advisor
Orbit London —Manchester
- £14 - £16 an hour
- Full-time
- CRM software
- Computer literacy
- English
- Free parking
- Paid training
Quick apply
2h
Sales - Sales Advisor - UK
New Look —Stoke-on-Trent
- Full-time
Outpatient Waiting List Manager
Manchester University NHS Foundation Trust —Manchester
- £25,760 - £27,476 a year
- Full-time
- University
2d
Retail Assistant
Headway Digital —Manchester
- £14 - £16 an hour
- Full-time
- In-person
- Cash handling
- Communication skills
- Free parking
- Paid training
Quick apply
2d
Sales Representative ABT
Nobel Biocare —Manchester
- Sales
- Travel
- Annual leave
Customer Representative - Altrincham
Nationwide Building Society —Altrincham
- From £26,500 a year
- Full-time
- Banking
1d
Business Administrator Apprentice
Cheshire West and Chester Council —Ellesmere Port
- Employee assistance programme
- Employee discount
3d
Medical Laboratory Assistant
Manchester University NHS Foundation Trust —Manchester
- £25,272 a year
- Full-time
- Maintenance
- University
- Data entry
17h
Clinical Trials Coordinator
The Christie NHS Foundation Trust —Manchester
- £25,760 - £31,157 a year
- Full-time
- Organisational skills
- Communication skills
11d
Sale Associate - HOKA Cheshire Oaks
Deckers Brands —Cheshire Oaks
- Part-time
- Customer service
- Communication skills
- Employee discount
Customer Services Representative (New Client Team)
JPS Walker Solicitors —Cheadle
- Full-time
- English
- Team management
- Organisational skills
Quick apply
Customer Service Representative
D&M Packaging —Crewe
- From £27,500 a year
- Full-time
- Computer skills
- In-person
- Manufacturing
- Annual leave
Quick apply
Outbound Sales Representative
brookson group —Warrington
- Up to £25,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Operational Support Officer
HM Courts & Tribunal Service —Manchester
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Work from home
5d
Safer Neighbourhood Specialist (ASB Officer)
OnwardHomes —Manchester
- £40,650 a year
- Call to connect
- Customer service
- Communication skills
- Annual leave
- Employee discount
11d
Customer Service Representative
Hertz —Manchester
- Full-time
- Sales
- Customer service
- English
Service Promotions Executive
SpaMedica —Manchester
- £35,381 a year
- Full-time
- Paid training
- Employee assistance programme
Quick apply
Painter & Decorator
Blue Support Services Ltd —Oldham
- £28,089.10 a year
- Nights as needed
- English
- Driving
- Cleaning
- Free parking
- Life insurance
Quick apply
8d
Sales Administrator
brookson group —Warrington
- Up to £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Administrative experience
- Free parking
- Annual leave
Quick apply
2d

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member services representative jobs near knutsford, chs

Community Advocate

Advocacy Focus -
Trafford

Quick apply

Job details

Part-time | Fixed term contract
£25,464 a year
10 days ago

Benefits

Casual dress
Health & wellbeing programme
Flexitime
Company pension
Company events
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Experience working with individuals with disabilities
Signposting to community resources

Full job description

Length of contract: Fixed Term to 31st March 2027 (subject to continuance of funding)

Salary: £25,464.00 per annum pro-rata based on actual working hours

Hours: 21 hours per week

Based at: Trafford

We welcome new candidates to apply and join our growing team. Previous applicants, whilst appreciated, are kindly advised not to reapply.

Purpose of role

The role of a community advocate will be to provide support to individuals 18+ within the community to have a voice in decisions affecting their life, whilst helping them to understand their rights. The role will require the post holder to promote self-advocacy and empowerment and enable people to make informed decisions and get their views heard in matters relating to mental health and/or care and support needs within health and social care. This will be through one-to-one advocacy and other models of advocacy as required. This activity will include working with people with substantial difficulty, learning disabilities, mental health needs, those with physical and sensory impairment, and older people- list is not exhaustive.

Here are a few examples of how you could be supporting someone:

Supporting a parent to have a voice when dealing with children social care services
Supporting a person to navigate health services and attend appointments such as mental health services or the GP
Supporting a person to access and navigate adult social care services
Supporting a person to express dissatisfaction with services such as NHS Organisations or Adult Social Care or speaking on the phone if appropriate
Support a person to understand what services are available to them both statutory and in the community to meet their health and social care needs

The post holder will also be required to confidently triage eligible and non-eligible referrals and making necessary contact to referrer/advocacy people where further clarification is needed. Where a case is not eligible, the post holder will be signposting the individual to other relevant services that can aid.

Key Tasks

Manage a client caseload and ensure accurate case management and record keeping
Remain independent from all other services, ensuring you are representing the person using the service only
Carry out community engagement activities, meeting with third sector organisations, developing relationships, and establishing reciprocal referral protocols.
Carry out advocacy duties in line with the QPM (Quality Performance Mark)
Provide a person led and outcome focused advocacy service for the people we support
Communicate with the person via phone, face to face, or virtually to explore what issues they would like support with
Research and find out information for the person and help them to understand any information
Work with other partners within the community, residential/care homes or hospital environments to ensure you are able to fairly represent the individual
Support people to self-advocate (to articulate their own views wherever possible) or to speak on behalf of the person when requested to
Promote the rights, equality, diversity and needs of the person by ensuring they are respected and valued as individuals
Ensure that people have access to information that is presented in an appropriate manner for their individual needs, e.g. Easy Read documents
Promote self-advocacy through partnership working, encouraging the person to have maximum involvement in their case, where appropriate
Triaging referrals to the service and having discussions with partners and professionals where necessary
Work as a member of the team, attend bi-monthly team meetings, peer group meetings, and contribute towards service planning and developments for advocacy and the wider organisation
Represent Advocacy Focus at various meetings/promotional events as required and to provide feedback to the team
Mentor and supervise volunteers and students to support clients through casework and peer advocacy groups

If you are interested in this exciting opportunity, please click to apply and we will send you an application form.

Please note that the salary advertised is for full time hours. If this post is less than 37 hours per week, the salary will be pro-rata.

This vacancy will close on 18th August 2026 however it may close before this date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.

Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.

Please note, that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only persons who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.

Advocacy Focus is committed to fighting racism and other forms of oppression and discrimination. We want to be a great employer for all our staff, regardless of their background or characteristics. We recognise that not everyone is the same and that different people will require different support to fulfil their potential. One thing we can do to work towards that goal is to ensure that our staff team is representative of the diverse communities across our service delivery areas. We particularly encourage applications from men, members of the LGBTQ+ community, those living with a physical or mental disability, and those from an ethnic minority background.

Reasonable Adjustments: Support is available to candidates with disabilities when applying for vacancies. For more information on reasonable adjustments please contact our Recruitment Team.

Pay: £25,464.00 per year

Benefits:

Casual dress
Company events
Company pension
Enhanced maternity leave
Enhanced paternity leave
Flexitime
Health & wellbeing programme
Life insurance
On-site parking
Referral programme

Experience:

Health and Social Care: 1 year (required)

Licence/Certification:

Driving Licence (preferred)

Work Location: On the road

Quick apply

Refine Your Search

member services representative jobs in knutsford, chs

Community Advocate

Customer Service Advisor

Sales - Sales Advisor - UK

Outpatient Waiting List Manager

Retail Assistant

Sales Representative ABT

Customer Representative - Altrincham

Business Administrator Apprentice

Medical Laboratory Assistant

Clinical Trials Coordinator

Sale Associate - HOKA Cheshire Oaks

Customer Services Representative (New Client Team)

Customer Service Representative

Outbound Sales Representative

Operational Support Officer

Safer Neighbourhood Specialist (ASB Officer)

Customer Service Representative

Service Promotions Executive

Painter & Decorator

Sales Administrator

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