Contracts and billing Work, Jobs in Aldridge, Wmd (with Salaries)

Key Account Support Executive
Culligan UK limited —Wolverhampton
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Analysis skills
- Bachelor's degree
- Free parking
- Employee assistance programme
Quick apply
9d
Business Rates Administrator (WSP GL Hearn)
WSP —Birmingham
- Part-time
- Hybrid work
- Microsoft Office
- Flexitime
- Work from home
Accounts Receivable Analyst
Solotech Inc. —Solihull
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee assistance programme
4d
Junior Legal PA
Fieldfisher —Birmingham
- Full-time
- Microsoft Office
- Travel
- Typing
- Work from home
8d
Accounts Assistant
Worcestershire Workforce —Redditch
- £27,505.21 a year
- Full-time
- Hybrid work
- Customer service
- Writing skills
- Organisational skills
Quick apply
Salesforce Project Delivery Manager
Echo Managed Services —Walsall
- £70,000 - £80,000 a year
- Full-time
- Salesforce
- Agile
- Leadership
- Employee assistance programme
- Employee discount
10d
Roofing Technician
Lancer Scott —Birmingham
- £36,000 - £38,000 a year
- Overtime
- Carpentry
- Maintenance
- Maths
14d
Commercial Manager - Buildings
Ramboll —Birmingham
- Full-time
- Hybrid work
- Research
- Contracts
- Construction experience
Quick apply
Finance Manager
ClickThrough Marketing —Lichfield
- £35,000 - £42,000 a year
- Part-time
- Hybrid work
- Contracts
- AI
- Flexible schedule
Quick apply
2d
Manager - Transfer Pricing (Region)
KPMG —Birmingham
- Part-time
- Management
- Master's degree
- Business development
Business Rates Manager / Senior Business Rates Manager (WSP GL Hearn)
WSP —Birmingham
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Negotiation
- Flexitime
- Work from home
Senior Client Accountant (15-month FTC)
Fisher German —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Time management
- Employee assistance programme
4d
Project Architect
Gensler —Birmingham
- Full-time
- Team management
- Leadership
- Communication skills
- Profit sharing
Private Client Tax Manager - Birmingham
KPMG —Birmingham
- Full-time
- Management
- Analysis skills
- Communication skills
- Flexible schedule
Clinical Embryologist – 15 Month Fixed Term Contract
Circle Health Group —Birmingham
- Up to £50,400 a year
- Full-time
- Hospital
- Customer service
- Bachelor's degree
- Employee discount
- Life insurance
1d
Legal Adviser
NATIONAL FARMERS UNION —Kenilworth
- £56,000 a year
- Full-time
- Analysis skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
1d
Legal & Technical Adviser (Land Law)
NATIONAL FARMERS UNION —Kenilworth
- £41,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Annual leave
14d
Residential Property Lawyer
Mallory Pryce —Wolverhampton
- Hybrid work
- Continuous improvement
- Mentoring
- Training & development
Quick apply
Tax Compliance Manager - Family Office & Private Client
KPMG —Birmingham
- Full-time
- Communication skills
- Tax experience
9d
Bank Receptionist
Optegra —Birmingham
- £13 - £16 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply

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Key Account Support Executive

Culligan UK limited -
Wolverhampton

Quick apply

Job details

Full-time
£26,000 - £30,000 a year
9 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

CRM software
Contract management
Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Analysis skills
Accounts Receivable Credit Control
Bachelor's degree
Continuous improvement
Risk management
B2B
Relationship management
Management reporting
Customer support
Customer interaction
Multidisciplinary collaboration
Account management
Communication skills

Full job description

As a Key Account Support Executive, you will deliver exceptional customer service to a portfolio of strategic customer accounts, acting as the primary point of contact for day-to-day account management. You will build and maintain strong customer relationships, proactively resolve queries, and ensure service levels are consistently met. Working closely with customers to understand their needs, you will play a key role in driving customer satisfaction, retention, and account growth while ensuring a seamless experience across Culligan’s products and services.

Requirements

We're seeking a customer-focused professional with experience managing customer relationships in a fast-paced B2B environment. The ideal candidate will be confident building strong stakeholder relationships, resolving complex issues, and delivering exceptional levels of service.

Experience working within a customer service, contact centre, account support, or sales environment, ideally B2B.
Proven experience managing key or strategic customer accounts.
Excellent written and verbal communication skills with the ability to build trusted relationships at all levels.
Strong problem-solving and analytical skills, with the ability to identify issues and implement customer-centric solutions.
Knowledge of contract management, invoicing, billing, and credit control processes.
Confident negotiating service agreements, pricing discussions, and customer solutions.
Ability to work collaboratively across multiple departments to ensure seamless service delivery.
A track record of delivering outstanding customer service and successfully resolving customer queries and escalations.
Experience using CRM systems, preferably Salesforce, to manage customer information and account activity.
Highly organised with strong attention to detail and the ability to manage multiple priorities effectively.

Responsibilities

Serve as the primary point of contact for key customer accounts, delivering a high standard of customer service and ensuring a seamless customer experience.

Manage and resolve a wide range of customer enquiries, including billing and payment queries, service requests, installations, repairs, consumables orders, purchase orders, credits, contract amendments, and account setup.
Coordinate customer onboarding, offboarding, MIF relocations, and novations, ensuring all processes are completed accurately and efficiently.
Build and maintain strong relationships with customers, conducting regular account reviews and proactive check-ins to understand their needs and identify opportunities for improvement.
Handle customer issues, conflicts, and escalations promptly, providing effective solutions that support customer satisfaction and retention.
Work closely with Key Account Executives, Customer Service, Operations, Delivery, and Field teams to ensure customer commitments are met and services are delivered effectively.
Maintain accurate customer records, account information, and activity logs within Salesforce and other internal systems.
Produce and manage reporting, master data updates, spend analysis, and asset management information to support account performance.
Monitor account health, including service levels, profitability, invoicing, payment history, and customer engagement, identifying and mitigating potential risks.
Support continuous improvement initiatives and proactively identify opportunities to strengthen customer relationships, improve processes, and drive account growth.
Maintain customer portals and ensure all customer data remains accurate, compliant, and up to date

Benefits

23 days' holiday + Bank Holidays
Company Pension scheme
Company Sick Pay (after qualifying period)
Cycle to Work scheme available
Employee rewards and discounts
Option to join Health Care Cash Plan
24/7 365-day access to Employee Assistance Programme through Health Assured
Access to on-going learning and development with our online learning platform
Free onsite parking
Life Assurance

Quick apply

Refine Your Search

contracts and billing jobs in aldridge, wmd

Key Account Support Executive

Business Rates Administrator (WSP GL Hearn)

Accounts Receivable Analyst

Junior Legal PA

Accounts Assistant

Salesforce Project Delivery Manager

Roofing Technician

Commercial Manager - Buildings

Finance Manager

Manager - Transfer Pricing (Region)

Business Rates Manager / Senior Business Rates Manager (WSP GL Hearn)

Senior Client Accountant (15-month FTC)

Project Architect

Private Client Tax Manager - Birmingham

Clinical Embryologist – 15 Month Fixed Term Contract

Legal Adviser

Legal & Technical Adviser (Land Law)

Residential Property Lawyer

Tax Compliance Manager - Family Office & Private Client

Bank Receptionist

I want to receive the latest job alerts for contracts and billing in aldridge, wmd

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