Assistant front office manager Work, Jobs in West Drayton, Gtl (with Salaries)

Front Office Supervisor
Stoke Park Ltd —Slough
- Up to £35,000 a year
- Full-time
- Hotel
- Front desk
- In-person
- Free parking
- Sick pay
Quick apply
6d
Assistant Front of House Manager - Green Park
ST James Facilities —Reading
- £42,358 a year
- Full-time
- Word processing
- English
- Supervising experience
Quick apply
7d
Executive Assistant & Office Manager
DigitalBridge —London
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Executive Assistant Office Manager
KellyDeli —London
- Full-time
- Computer literacy
- English
- Administrative experience
- Annual leave
Quick apply
12d
Assistant Front Desk Manager
Rosewood London —London
- Full-time
- Hotel
- Continuous improvement
- Team management
- Annual leave
Quick apply
12d
Office Manager/Executive Support
Liberty Global —London
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
Executive Assistant and Office Manager
The Hartford —London
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
Workplace & Facilities Assistant (18 Hours per week)
Superdrug —Croydon
- Customer service
- Front desk
- IT
- Store discount
- Employee discount
Assistant Concierge Manager
Hilton —London
- Weekend availability
- Hospitality
- Sales
- Microsoft Office
14d
Executive Assistant & Office Support
Smiths Detection —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Casual Receptionist
The Rubens at the Palace Hotel —London
- £15.59 an hour
- Part-time
- Hospitality
- Bar
- English
- Employee assistance programme
- Referral programme
Quick apply
14d
Guest Relations Supervisor
Hilton —London
- Full-time
- Hospitality
- Hotel
- Supervising experience
Care Home Customer Support Assistant
Bupa —West Byfleet
- £27,590 - £35,163 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Front desk
- Employee discount
- Gym membership
Quick apply
Reception Intern, London UK
Christian Dior Couture —London
- Full-time
- Front desk
- Internship
- Annual leave
Guest Services Assistant
The Arts Club - Hotel —London
- Nights as needed
- Microsoft Office
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Assistant
Hilton London Angel Islington —London
- Full-time
- Hospitality
- Front desk
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Restaurant Manager
NOTTO —London
- £35,000 - £40,000 a year
- Full-time
- Hospitality
- Fast casual restaurant
- Team management
- Store discount
- Employee discount
Quick apply
13d
Assistant Manager
Wendy's —Guildford
- Full-time
- Management
- Travel
- Food service experience
- Annual leave
Quick apply
Receptionist Administrator
Turning Point —London
- £24,773 - £28,406 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
3d
Guest Services Assistant
EF (Education First) —Berkhamsted
- 12 hour shift
- Hospitality
- Front desk
- Guest services
- Gym membership
- Life insurance

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Front Office Supervisor

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £35,000 a year
6 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Guest check-in and check-out
Front of house supervision
Guest relations
Mentoring junior staff
Shift management
Front desk
Cash handling
Hotel front office operations

Full job description

Job Overview:

The Front Office Supervisor supports the Duty Manager(s) in the daily operation of the Front Office, ensuring exceptional guest service, operational accuracy, and smooth coordination across front‑of‑house functions. The role is hands‑on and guest‑facing, supervising the Front Office team on shift and ensuring service delivery meets Stoke Park’s five‑star luxury standards.

The postholder plays a key role in maintaining service consistency, supporting team performance, and ensuring efficient check‑in, check‑out, billing, and guest assistance processes.

Key Responsibilities:

Guest Experience & Service Delivery

Deliver a warm, professional, and personalised guest experience throughout arrival, stay, and departure.
Supervise check‑in and check‑out processes to ensure efficiency, accuracy, and brand‑aligned service.
Handle guest enquiries, requests, and minor complaints professionally, escalating issues to the Duty Manager where required.
Maintain a visible presence at the reception desk and lobby during peak periods to support guest flow and service standards.

Front Office Operations & Coordination

Supervise daily Front Office activities, including reception, concierge, porterage, valet, and guest services where applicable.
Ensure correct room allocations, key control, registration cards, deposits, and billing instructions are followed.
Monitor arrivals, departures, VIPs, group movements, and special requests, ensuring information is clearly communicated to the team.
Support room upgrades, early arrivals, late check‑outs, and special arrangements as authorised by the Duty Manager.
Ensure accurate handovers between shifts and effective communication with Night Team where applicable.

Team Supervision & Support

Supervise Front Office Assistants and Guest Services teams on shift, ensuring clear task allocation and service focus.
Lead by example, upholding grooming, uniform, and behavioural standards at all times.
Deliver shift‑based briefings and communicate operational priorities and guest expectations.
Support on‑the‑job training, coaching, and mentoring of team members.
Monitor team performance, attendance, and conduct, escalating concerns to the Duty Manager.

Revenue Protection & Administration

Ensure accurate handling of cash, card payments, guest folios, and billing queries.
Support revenue protection through operational diligence and attention to detail.
Assist with lost property procedures, guest deliveries, and luggage handling records.
Ensure GDPR compliance and confidentiality of guest information at all times.

Standards, Safety & Compliance

Ensure compliance with all health & safety, fire safety, security, and emergency procedures on shift.
Maintain a clean, organised, and professional front office environment.
Ensure all team members adhere to hotel policies and the Employee Handbook.

General Responsibilities:

Adhere to all Stoke Park policies and procedures, including those relating to health & safety, fire, first aid, and security.
Undertake any other reasonable duties aligned to the role as directed by the Duty Manager(s) or Front Office Manager
Be flexible to support operational requirements during high occupancy, events, and VIP periods.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £35,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

assistant front office manager jobs in west drayton, gtl

Front Office Supervisor

Assistant Front of House Manager - Green Park

Executive Assistant & Office Manager

Executive Assistant Office Manager

Assistant Front Desk Manager

Office Manager/Executive Support

Executive Assistant and Office Manager

Workplace & Facilities Assistant (18 Hours per week)

Assistant Concierge Manager

Executive Assistant & Office Support

Casual Receptionist

Guest Relations Supervisor

Care Home Customer Support Assistant

Reception Intern, London UK

Guest Services Assistant

Guest Service Assistant

Restaurant Manager

Assistant Manager

Receptionist Administrator

Guest Services Assistant

I want to receive the latest job alerts for assistant front office manager in west drayton, gtl

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