Application support analyst Work, Jobs in Biddenham, Bdf (with Salaries)

1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Windows
- IT
- Communication skills
Quick apply
3d
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
14d
Application Support & D365 PU Management - 12 Month FTC
Weetabix —Burton Latimer
- Full-time
- Hybrid work
- ERP systems
- Annual leave
Quick apply
9d
Business Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Analysis skills
- APIs
- Agile
- Annual leave
IT Support Analyst
Connected Places Catapult —Milton Keynes
- £24,060 - £36,798 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
- Employee assistance programme
Quick apply
Attack Surface Management Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
Sustainability Data Analyst
Network Rail —Milton Keynes
- £35,582 - £43,400 a year
- Full-time
- Hybrid work
- Data analysis skills
- Presentation skills
- Communication skills
- Free parking
- Annual leave
1d
Data Product Manager
MaPS —Bedford
- £57,000 a year
- Hybrid work
- Product management
- Annual leave
- Employee assistance programme
9d
Senior Intelligence Analyst
Hertfordshire County Council —Stevenage
- £48,226 - £53,460 a year
- Full-time
- Hybrid work
- Data analysis skills
- English
- Analysis skills
16h
Business Analyst (Wacoal Europe)
Bravissimo —Desborough
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
3d
Business Analyst
Expleo —Milton Keynes
- ERP systems
- Agile
- Financial services
7d
Security Operations Manager
NHBC —Milton Keynes
- £70,000 - £90,000 a year
- Hybrid work
- Azure
- AWS
- Continuous improvement
- Annual leave
- Employee discount
15h
Senior HRIT Analyst
GXO Logistics —Northampton
- Up to £64,800 a year
- Full-time
- Hybrid work
- Computer Science
- APIs
- Leadership
- Annual leave
- Employee assistance programme
14d
Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Customer service
- SQL
- Bachelor's degree
- Profit sharing
- Annual leave
Digital Solutions Enterprise Services Domain Lead
MBDA —Stevenage
- £60,000 - £65,000 a year
- Hybrid work
- Project management
- IT
- Communication skills
- Free parking
21h
PLM Windchill Developer| Stevenage, UK
Infosys —Stevenage
- DevOps
- Java
- Analysis skills
2h
IT Project Manager
Solina Group —Biggleswade
- Full-time
- PMP
- English
- Project management
Software Full Stack Support/Developer
Unisys —Milton Keynes
- Full-time
- Hybrid work
- Azure
- Bachelor's degree
- JavaScript
- Annual leave
Network and Security Architect
MBDA —Stevenage
- £65,000 a year
- Hybrid work
- Computer networking
- Free parking
ERP Developer - Epicor Kinetic
Aston Martin F1 —Silverstone
- Full-time
- Analysis skills
- Software development
- APIs
Quick apply

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1st Line Support Analyst

Dawsongroup -
Milton Keynes

Quick apply

Job details

Full-time
3 days ago

Benefits

Cycle to work scheme

Qualifications

Desktop support
ITIL Certification
Windows
ITIL
IT
VMWare
Communication skills
Active Directory
Intune
Help desk

Full job description

About this Role

Are you a 1st Line Desktop Support Analyst, IT Support Analyst or Help Desk Analyst looking for a role where you can build your technical experience while making a visible difference to colleagues every day? Based in Milton Keynes, this permanent Group IT role is the first point of contact for incidents and service requests, helping users get back to work quickly while keeping communication clear throughout each ticket.

Provide first line IT support across a range of business systems and technologies by telephone, email, remote support tools and face to face
Diagnose and resolve common hardware, software, network and access issues, including password resets and account administration
Log, categorise, prioritise and manage tickets through the Help Desk platform, keeping records accurate and progressing work within agreed SLAs
Configure, deploy and support desktops, laptops, peripheral equipment and Android and iPhone mobile devices, including device management through Microsoft Intune
Identify recurring issues, contribute to the knowledge base and escalate complex incidents to 2nd Line Support while maintaining ownership and communication

About You

You will bring a helpful, curious approach and enjoy working through technical issues in a calm and structured way. Not sure you meet every point below? We value potential, transferable skills and a willingness to learn, so please do not rule yourself out.

Experience supporting users in a Help Desk, Desktop Support or similar technical service environment
Working knowledge of Microsoft Windows, with basic administration experience across Active Directory, Microsoft 365 and VMware Horizon
Experience deploying or managing devices through Microsoft Intune
An understanding of ITIL Service Management principles, with ITIL Foundation or Microsoft fundamentals certifications welcomed but not essential
Clear communication, strong problem solving skills and a customer focused approach, with the confidence to take ownership and ask for support when needed

About Us

Dawsongroup has been in business since 1935 and has more than 50 years of experience in asset rental, supporting customers across a broad range of specialist markets. Group IT helps keep that wider business connected and productive, with a culture built around integrity, ownership, collaboration and finding practical ways to work smarter.

A business that values growth in both its people and its operations
A team environment where collaboration, communication and knowledge sharing matter
A commitment to providing safe, fulfilling and rewarding careers
A company focused on solving customer challenges and continually improving how it works

About Your Future

This role offers a strong starting point for someone who wants to deepen their technical knowledge and develop within a broad Group IT environment. You will gain exposure to a varied technology estate, work closely with experienced 2nd Line colleagues and have access to support that can help you shape your next career step.

Funded training and internal progression pathways, both nationally and worldwide
24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme)
2x life assurance scheme and long term incentives
Cycle to work schemes and seasonal gifts
Wellbeing and mental health support

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Ready to turn your interest in technology into a rewarding career with a business that will support your growth? Join Dawsongroup and help keep our people connected, supported and moving forward, because people are our greatest asset.

Dawsongroup is well known for its tailored solutions and specialist asset supplies, but the real asset is our team. Working at Dawsongroup is more than just a job, it’s a journey. Browse the available opportunities today.

Quick apply

Refine Your Search

application support analyst jobs in biddenham, bdf

1st Line Support Analyst

IT Support Analyst 2nd Line

Application Support & D365 PU Management - 12 Month FTC

Business Analyst

IT Support Analyst

Attack Surface Management Analyst

Sustainability Data Analyst

Data Product Manager

Senior Intelligence Analyst

Business Analyst (Wacoal Europe)

Business Analyst

Security Operations Manager

Senior HRIT Analyst

Technical Account Manager

Digital Solutions Enterprise Services Domain Lead

PLM Windchill Developer| Stevenage, UK

IT Project Manager

Software Full Stack Support/Developer

Network and Security Architect

ERP Developer - Epicor Kinetic

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