Customer service & technical support coordinator Work, Jobs in Baginton, War (with Salaries)

Technical Assessor/Advisor
Elmhurst Energy Systems Limited —Lutterworth
- From £26,000 a year
- Full-time
- English
- In-person
- Teaching
- Health & wellbeing programme
- Work from home
Quick apply
3d
Retrofit Coordinator
Equans —Coleshill
- Full-time
- Team management
- Annual leave
- Employee assistance programme
Technical Manager
Hill Group UK —Coventry
- Management
- Business development
- Training & development
Returns Coordinator
Davies —Birmingham
- Full-time
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Maintenance Technical Coordinator
Thames Water Utilites —Banbury
- Up to £47,000 a year
- Full-time
- Maintenance
- Communication skills
- Annual leave
Powered Access Customer Support Engineer
Nationwide Platforms —Leicester
- £33,000 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Mechanical knowledge
- Employee discount
Service Support Assistant
Leicestershire County Council —Glenfield
- £25,995 - £26,409 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Organisational skills
- Flexible schedule
10d
Housing Accommodation Coordinator
Blaby District Council —Narborough
- £26,403 - £28,598 a year
- Full-time
- Office experience
- Free parking
Innovation Coordinator
ISS Facility Services —Birmingham
- Research
- Continuous improvement
- Organisational skills
2d
Events and Marketing Coordinator
Lake Chemicals and Minerals —Redditch
- Up to £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Communication skills
Quick apply
6d
Planned Delivery Surveyor
GreenSquareAccord —Birmingham
- £34,700 - £43,400 a year
- Continuous improvement
- Quality control
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Events Coordinator - Soho Farmhouse
Soho House & Co. —Banbury
- Weekend availability
- Guest services
- Employee discount
Quick apply
4d
M&E Coordinator / M&E Project Manager
GOLDBECK GmbH —Birmingham
- Full-time
- CAD
- Leadership
- Communication skills
Internal Sales Coordinator
Steelway —West Bromwich
- Full-time
- CRM software
- Microsoft Office
- Communication skills
Senior Planner
IPL Schoeller —Tamworth
- Monday to Friday
- Continuous improvement
Quick apply
12d
Land Manager / Senior Land Manager - Birmingham
Churchill Retirement PLC —Redditch
- Employee assistance programme
- Referral programme
Commercial Graduate Scheme – Technical Sales & Business Development
Supplytrain —Sutton Coldfield
- £27,000 - £29,000 a year
- Business development
- No degree
- Business
- Annual leave
5d
Assistant Manager, Paid Social Media, Global
Deloitte —Birmingham
- Hybrid work
- Marketing
- Social media management
- Bachelor's degree
6d
Engineering Design Manager - Construction
Turner & Townsend —Birmingham
- Full-time
- AutoCAD
- Engineering
- Project management
Quick apply
Project Manager – Birmingham
McDermotts —Birmingham
- Full-time
- Civil engineering
- Engineering
- Team management

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Technical Assessor/Advisor

Elmhurst Energy Systems Limited -
Lutterworth

Quick apply

Job details

Full-time
From £26,000 a year
3 days ago

Benefits

Health & wellbeing programme
Additional leave
Cycle to work scheme
Free flu jabs
Company pension
Work from home
Company events
Private medical insurance
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Client engagement
English
Technical support
Client services
Customer support
Customer interaction
Teaching

Full job description

About the Role

The role of Technical Assessor/Advisor is crucial in establishing Elmhurst as the leading training and qualification provider in our industry. This position is responsible for assessing, supporting, delivering, developing, and promoting Elmhurst Energy's external training services. The Technical Assessor/Advisor serves as a business advocate, actively promoting the Elmhurst brand and playing a vital role in achieving our vision of becoming the leading independent provider of building energy rating expertise, training, and qualifications.

What can I expect to do in the role?

To maintain and enhance the quality of our services, all team members are expected to uphold the highest standards of customer service. This includes demonstrating professionalism, clear communication, responsiveness, and a proactive approach to resolving client queries and concerns. Every interaction should reflect our commitment to excellence, ensuring that clients feel valued, informed, and supported throughout their training journey with us.

Offering high levels of front-line support to our learners through the provision of excellent technical guidance mainly by online assessment feedback, telephone and email communications. This role also includes development of training materials, delivering portfolio workshops, 1-2-1 sessions and technical training to learners. The successful candidate will also utilise our online portfolio system to manage and review candidate progress efficiently.

If you are not already qualified as a Level 3 Domestic Energy Assessor (DEA), full accredited training will be provided.

Future development may also include the A1 CAVA Vocational Assessing qualification along with our other qualifications aligning with our business needs and growth. These include but are not limited to OCDEA, NDEA, Retrofit Assessor and Retrofit Coordinator.

About you

People are what make Elmhurst great. It is the drive and commitment of our people that creates our success, which is why we focus on recruiting and developing the best talent.

We are seeking an individual who possesses a strong 'Can-Do' attitude, willing to go the extra mile to provide a positive customer experience.

Our Ideal candidate will have:

✅ The role is technical so requires good attention to detail and ability to perform calculations, analyse information and identify issues

✅ An excellent communicator, able to convey complex technical information in a clear, concise, and accessible manner to a wide range of audiences.

✅The ability to provide high levels of customer service in a busy technical environment
✅ An eye for detail and instructional design, with the ability to produce accurate, engaging, and learner-centred content that supports knowledge development and achievement.

Preferred (but not essential) skills and qualifications:

✅ Have a background providing telephone, email and customer support.

✅ Have a Level 3 Certificate in Domestic Energy Assessment (DEA) or another relevant energy assessment and retrofit qualification.

✅ Have a Level 3 Certificate in Assessing Vocational Achievement (CAVA).

✅ Have experience assessing qualifications, invigilating exams or delivering training to learners

Job Type: Full-time

Pay: From £26,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Cycle to work scheme
Employee discount
Free flu jabs
Health & wellbeing programme
On-site parking
Private medical insurance
Referral programme
Sick pay
Work from home

Application question(s):

Please let us know why you would be interested to work with Elmhurst?
The role requires 4 days office based in Lutterworth. Have you considered this?

Work Location: In person

Quick apply

Refine Your Search

customer service & technical support coordinator jobs in baginton, war

Technical Assessor/Advisor

Retrofit Coordinator

Technical Manager

Returns Coordinator

Maintenance Technical Coordinator

Powered Access Customer Support Engineer

Service Support Assistant

Housing Accommodation Coordinator

Innovation Coordinator

Events and Marketing Coordinator

Planned Delivery Surveyor

Events Coordinator - Soho Farmhouse

M&E Coordinator / M&E Project Manager

Internal Sales Coordinator

Senior Planner

Land Manager / Senior Land Manager - Birmingham

Commercial Graduate Scheme – Technical Sales & Business Development

Assistant Manager, Paid Social Media, Global

Engineering Design Manager - Construction

Project Manager – Birmingham

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