Customer care coordinator Work, Jobs in Speke, Msy (with Salaries)

Salon Coordinator
Rosser Hairdressing —Liverpool
- £23,998 - £26,767 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Customer Service & Scheduling Coordinator
R2U Accident Repair Centre —Bootle
- £26,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply
9d
Support Office Coordinator
Mellors Catering Services Limited —Skelmersdale
- £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Sales Coordinator
Resapol —Leigh
- £30,000 a year
- Full-time
- Sales
- Customer service
- IT
- Free parking
Quick apply
5d
Business Support & Commercial Coordinator
Parsch UK —Chorley
- £15,190 - £17,722 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Social media management
- Free parking
- Health & wellbeing programme
Quick apply
5d
Service Coordinator
Woodley Equipment Company Ltd —Bolton
- From £25,272 a year
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
10d
Sales Support Coordinator
CMA CGM —Liverpool
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Annual leave
- Employee assistance programme
3d
Mortgage Support Coordinator - Full Training Provided
Express Mortgage Services —Wigan
- From £26,106 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
8d
Client Services Coordinator - Mandarin Speaking
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Microsoft Office
- Employee assistance programme
Quick apply
12d
Sales Co-ordinator
SIG Plc —Liverpool
- Sales
- Customer service
- IT
- Employee discount
5d
Patient Services Coordinator
Baxter —Stockport
- Customer service
- Microsoft Office
- Organisational skills
Technical Engineering Coordinator
Exertis —Knowsley
- £14.20 an hour
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
3d
Customer Quality and Compliance Coordinator
Pinnacle Group —Liverpool
- £26,227.50 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Reactive Helpdesk Coordinator
Taylored Facilities Management Ltd —Liverpool
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
2d
Contracts, Systems and Administration Coordinator (maternity cover)
Liverpool School of Tropical Medicine —Liverpool
- £33,951 - £38,784 a year
- Hybrid work
- Administrative experience
- Organisational skills
- Contracts
- Annual leave
5d
Customer Planning Coordinator
GXO Logistics —Warrington
- £27,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Sales Co-ordinator (office based)
OPENLANE Europe —Chester
- Microsoft Excel
- Sales
- Customer service
Quick apply
4d
Service & Transport Co-Ordinator
Ainscough Environmental Services Ltd —Manchester
- £28,500 - £33,000 a year
- Full-time
- Driving
- Organisational skills
- In-person
- Free parking
Quick apply
11d
Part-Time Property Operations Coordinator
TKP-Maintenance —Liverpool
- £18,000.00 - £24,623.56 a year
- Part-time
- CRM software
- Administrative experience
- Data entry
- Free parking
Quick apply
5d
Service Coordinator
DTS UK Machine Tools —Chorley
- £16,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
Quick apply
11d

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customer care coordinator jobs near speke, msy

Salon Coordinator

Rosser Hairdressing
Liverpool

Quick apply

Job details

Full-time
£23,998 - £26,767 a year

Benefits

Free parking
Company pension
Employee discount

Qualifications

Microsoft Excel
Sales
Customer service
GCSE
Hair styling
Sales administration
English
Microsoft Office
Administrative experience
Organisational skills
Front desk
IT
Computer skills
Picking & packing
Communication skills

Full job description

At Rosser Hairdressing, we believe every exceptional salon experience begins long before a client sits in the chair.

We’re looking for an outstanding Salon Coordinator to become the heart of our award-winning luxury salon.

This is far more than a reception role.

We’re searching for someone who genuinely loves people, thrives on organisation, enjoys analysing performance and takes pride in creating exceptional client experiences. You’ll be the first smile our clients see, the reassuring voice they hear and the person who helps ensure every visit to Rosser Hairdressing exceeds expectations.

If you’re passionate about delivering world-class customer service, love building relationships and enjoy helping a business grow through organisation, communication and attention to detail, we’d love to hear from you.

Your Role

As Front of House & Salon Coordinator you will:

Deliver a warm, welcoming and professional experience for every client.
Manage reception and oversee the smooth day-to-day running of the salon.
Manage appointments, bookings, consultations and client communications.
Ensure every client journey is seamless from first enquiry through to their next visit.
Rebook clients before they leave the salon.
Monitor cancellation lists and maximise appointment availability.
Contact clients who are overdue for appointments and help improve client retention.
Analyse client reports, retention figures, KPIs and business data to identify opportunities for growth.
Monitor rebooking rates, retail performance, no-shows and client retention.
Encourage satisfied clients to leave online reviews.
Support marketing campaigns, promotions and salon events.
Assist with retail sales ,product recommendations and after care sales.
Process payments and maintain accurate client records.
Carry out stock checks, stock input and administrative duties.
Support the wider salon team wherever required.
Maintain the exceptionally high presentation standards Rosser Hairdressing is known for.
Open and close the salon when required.
Ensure confidentiality is maintained in accordance with GDPR.
Sales Experience.
Timesheets Keeping.
Picking and packing online orders.
Customer service emailing.

About You

We’re looking for someone who is:

Naturally warm, friendly and genuinely enjoys working with people.
Passionate about creating unforgettable customer experiences.
Highly organised with exceptional attention to detail.
Calm, confident and professional under pressure.
Excellent at building relationships.
Comfortable making decisions independently.
Positive, proactive and solutions-focused.
Honest, reliable and trustworthy.
A confident communicator both face-to-face and over the telephone.
Comfortable analysing reports and using data to improve business performance.
Able to multitask in a busy luxury salon environment.
A team player who enjoys supporting others.

Skills & Experience

You’ll ideally have:

Excellent computer skills.
Confidence using Microsoft Office, particularly Excel.
Strong organisational and administrative skills.
Excellent written and verbal communication.
Confidence using social media.
The ability to quickly learn new software systems.

Previous salon experience is beneficial but not essential. We will provide full training for the right person.

Working Hours

Tuesday: 9:00am – 5:30pm

Wednesday: 9:30am – 3:00pm

Thursday: 9:00am – 5:30pm

Friday: 9:00am – 5:30pm

Saturday: 8:00am – 4:30pm

35.5 hours per week

One-hour unpaid lunch break on full working days.

Why Join Rosser Hairdressing?

You’ll become part of one of Liverpool’s leading luxury salons, working within a supportive, ambitious and professional team where high standards, exceptional customer care and continuous improvement are at the heart of everything we do.

If you’re someone who notices the details others miss, enjoys making a genuine difference to people’s experience and wants to build a long-term career with an award-winning salon, we’d love to hear from you.

To apply, please send your CV along with a short introduction telling us why you’d be the perfect fit for this role. We’d also love applicants to include a short 60–90 second video introducing themselves and explaining what exceptional customer service means to them.

Job Types: Full-time, Permanent

Pay: £23,998.00-£26,767.00 per year

Benefits:

Company pension
Employee discount
Free parking

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 7 years (required)
Administrative: 7 years (required)
Organisational skills: 7 years (required)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in speke, msy

Salon Coordinator

Customer Service & Scheduling Coordinator

Support Office Coordinator

Sales Coordinator

Business Support & Commercial Coordinator

Service Coordinator

Sales Support Coordinator

Mortgage Support Coordinator - Full Training Provided

Client Services Coordinator - Mandarin Speaking

Sales Co-ordinator

Patient Services Coordinator

Technical Engineering Coordinator

Customer Quality and Compliance Coordinator

Reactive Helpdesk Coordinator

Contracts, Systems and Administration Coordinator (maternity cover)

Customer Planning Coordinator

Sales Co-ordinator (office based)

Service & Transport Co-Ordinator

Part-Time Property Operations Coordinator

Service Coordinator

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