Insurance advisor Work, Jobs in Stroud, Gls (with Salaries)

Ecotalk Advisor
Ecotalk —Stroud
- £26,265 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Maths
- Free parking
- Store discount
Quick apply
9d
Insurance Advisor
Howden Group Holdings —Cheltenham
- Full-time
- Hybrid work
- Employee discount
8d
Automotive Service Advisor
Baylis Automotive —Cirencester
- Up to £35,000 a year
- Full-time
- In-person
- Store discount
- Annual leave
Quick apply
13d
Regional HR Advisor
UPS —Gloucester
- Full-time
- Microsoft Office
- Travel
Fraud and Cyber Prevent, Protect, Prepare Advisor - South West Regional Organised Crime Unit (SWROCU)
Avon and Somerset Constabulary —Almondsbury
- £33,603 - £35,772 a year
- Full-time
- Hybrid work
- Computer literacy
- Travel
Service Desk Advisor - Weekends
Trust Systems —Cirencester
- £28,000 - £29,000 a year
- Weekend availability
- English
- Windows
- Driving
- Free parking
- Work from home
Quick apply
Client Service Advisor
Metric Group Ltd —Swindon
- £26,403.49 a year
- Full-time
- CRM software
- English
- Conflict management
- Free parking
- Store discount
Quick apply
1d
Financial Controller
Wilson Tool Europe —Swindon
- From £75,000 a year
- Full-time
- ERP systems
- Analysis skills
- Accounting
- Free parking
- Life insurance
Quick apply
12d
Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Computer literacy
- Driving
- Free parking
- Work from home
Quick apply
8h
Learning and Development Partner
iPipeline —Cheltenham
- Full-time
- Hybrid work
- Training & development
- Leadership
- Communication skills
- Health & wellbeing programme
- Annual leave
5d
Customer Experience Advisor | S1 | Retail Banking | Gloucester Branch
A01 Santander UK plc —Gloucester
- From £25,000 a year
- Full-time
- Cash handling
- Banking
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Compliance Business Partner
RAC —Bristol
- Financial services
- Communication skills
- Marketing
- Annual leave
- Employee discount
Customer Care Adviser
Nationwide Building Society —Swindon
- From £26,000 a year
- Full-time
- Communication skills
- Banking
2d
HR Advisor-12-Month FTC
Moog Inc. —Tewkesbury
- Full-time
- Continuous improvement
- Human resources
- Organisational skills
- Annual leave
6d
Business Systems Analyst - Swindon
Columbia Threadneedle Investments —Swindon
- Full-time
- Software troubleshooting
- Analysis skills
- In-person
- Work from home
6d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Swindon
- £3,800 a month
- Full-time
- Sales
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Swindon
- £3,800 a month
- Full-time
Quick apply
Robotics Transformation Advisors
NCC —Bristol
- £56,641 - £70,929 a year
- University
- Presentation skills
- Travel
Management Accountant
Curious Universe UK Limited —Bath
- Full-time
- Microsoft Excel
- Data analysis skills
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
12d

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Ecotalk Advisor

Ecotalk
Stroud

Quick apply

Job details

Permanent | Full-time
£26,265 a year
9 days ago

Benefits

Free parking
Casual dress
Store discount
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Paid volunteer time
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Numeracy
Maths
Relationship management
Customer interaction
Outbound calling
Communication skills

Full job description

About The Role

Great customer service is not rocket science. It’s about keeping our promises, and fixing problems quickly. In essence it’s about treating our customers the way we like to be treated.

The Ecotalk Customer Service Team are the face of our business. We lead from the front in providing a first-class customer service whether that’s by resolving a customer’s query whilst they’re on the phone or by managing their case later. This role involves a mix of hands-on customer case management, inbound phone and email contact as well as supporting other colleagues and departments as and when the business needs.

We’re looking for like-minded people to join our Ecotalk service team, to provide exceptional service to all our customers. Our Ecotalk Customer Service team is a one stop shop for any customer query; we are using cutting edge technology to get our customers talking to the right person - first time. We don’t give our people scripts we want you to be yourself while helping our customers at the same time.

The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your own time and prioritising your work will be key.

What you will do…

Provide first class customer service in all interactions, focused mainly on inbound and outbound phone calls, delivering first contact resolution
Ensure our customer accounts are correct and all requests are completed accurately
To take responsibility and ownership for customer queries ensuring the customer is responded too promptly & updated frequently
Mobile port ins for customers who want to keep their mobile phone number
Managing customer queries via email and social media
Adapt to the business needs when required
Working with your Line Manager to achieve personal and team objectives
Other projects and ad-hoc tasks deemed in line with the wider ongoing needs of the Team and Ecotalk as a whole

About You

Some previous customer service experience would be helpful – but anything relevant will be considered. If you want to be part of our awesome team, enjoy working with a great bunch of people and are supportive to others in a busy environment, this may be right for you.

We also need you to have a good grasp of numbers and be able to talk confidently to customers in the person and on the phone, although of course we’ll give you training. Being happy and accurate working with detail is really important, and you’ll often need to organise and prioritise your own work.

Knowledge, skills and experience:

Ability to build rapport
Experience in providing an excellent level of customer service
Good computer literacy, including Microsoft word and Excel
Excellent listening skills and verbal & written communication skills
Effective objection handling
Numeracy and problem-solving skills
Excellent attention to detail
Experience in using multiple IT systems simultaneously
The ability to work with reports from several systems containing vital information.
Capable of working with financial aspects of the procedures

Attributes:

Manages relationships effectively both internally and externally
Methodical and organised, managing own work
Is receptive to feedback and acts accordingly
Exceptional team player who builds open and supportive relationships
Flexible and adaptable approach to work

About Us

What's in it for you...

Healthcare plan, life assurance and generous pension contribution
Volunteering Day
Hybrid Working
Various company discounts (including shops, gyms, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

Flexibility Statement

The fast moving nature of the business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to utilise our people in the best possible way at all times and helps our colleagues to make the best contribution in a changing environment.

Ecotricity is Britain's overall greenest energy company- it’s more than just green energy – the breadth and depth of our work on green issues is unmatched. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too – we have built windmills and sun parks in Britain. We call this turning 'bills into mills'.

We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.

Pay: £26,265.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Referral programme
Sick pay
Store discount

Application question(s):

Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office?
Will you now or in the future require sponsorship for employment visa status?

Work authorisation:

United Kingdom (preferred)

Work Location: Hybrid remote in Stroud GL5 3BY

Quick apply

Refine Your Search

insurance advisor jobs in stroud, gls

Ecotalk Advisor

Insurance Advisor

Automotive Service Advisor

Regional HR Advisor

Fraud and Cyber Prevent, Protect, Prepare Advisor - South West Regional Organised Crime Unit (SWROCU)

Service Desk Advisor - Weekends

Client Service Advisor

Financial Controller

Customer Solutions Specialist

Learning and Development Partner

Customer Experience Advisor | S1 | Retail Banking | Gloucester Branch

Customer Support Advisor

Compliance Business Partner

Customer Care Adviser

HR Advisor-12-Month FTC

Business Systems Analyst - Swindon

JUNIOR SALES ADVISOR

Junior Commercial Advisor

Robotics Transformation Advisors

Management Accountant

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