Complaints coordinator Work, Jobs in Erdington, Wmd (with Salaries)

Transport Coordinator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £30,000 a year
- Full-time
- Management
- Computer literacy
- Data entry
Quick apply
11d
Community Hub Co-Ordinator
Birmingham City FC Foundation —Birmingham
- £25,890 a year
- Communication skills
- Employee assistance programme
- Employee discount
14d
Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply
6d
Housing Review Coordinator
Coventry City Council —Coventry
- £28,598 - £34,434 a year
- Continuous improvement
- Organisational skills
- Communication skills
14d
Customer Service Administrator
GAP Group —Swadlincote
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
Care Audit Data Co-Ordinator
Dove Home Care Agency Ltd —Solihull
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Continuous improvement
Quick apply
6d
Ocean Export Coordinator - 9 Month Maternity Cover
CEVALogistics —Ashby-De-La-Zouch
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Chaplain C: Sikh - Part Time (4 hours per week)
Ministry of Justice —Wolverhampton
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
6d
Activities Co-ordinator
Tudor Manor Care Home —Stourbridge
- £12.71 - £13.00 an hour
- Part-time
- English
- In-person
- Care plans
Quick apply
2d
Preschool Practitioner Level 3 Term Time only Halesowen Part Time - Monday and Tuesday
Lapal Grange Preschool Ltd —Halesowen
- £13 an hour
- Part-time
- Management
- Experience working with children
- Preschool
- Free parking
- Annual leave
Quick apply
Customer Insight Project Coordinator
Government Property Agency —Birmingham
- £36,000 - £39,494 a year
- Full-time
- Analysis skills
- Presentation skills
- Communication skills
10h
Transport Compliance Coordinator
Darlaston Builders Merchants Limited —Walsall
- From £31,000 a year
- Full-time
- Organisational skills
- In-person
- Annual leave
- Employee discount
Quick apply
7d
Governance and MDT Coordinator (Fixed Term)
HCA Healthcare UK —Birmingham
- Up to £30,000 a year
- Full-time
- Data entry
- Organisational skills
- Typing
- Employee discount
Transport Coordinator
Rhenus SE & Co. KG —Nuneaton
- Full-time
- Microsoft Word
- Customer service
- Analysis skills
6d
Passenger Transport Coordinator
Coventry City Council —Coventry
- £28,598 - £34,434 a year
- Supervising experience
13d
Deputy Manager
Apollo Home Healthcare —Wolverhampton
- £35,000 - £40,000 a year
- Full-time
- Remote
Frozen Logistics Coordinator
Gist Limited —Nuneaton
- Up to £33,000 a year
- Full-time
6d

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Transport Coordinator

WDC Automotive Ltd t/a wedelivercars.co.uk -
Walsall

Quick apply

Job details

Permanent | Full-time
£30,000 a year
11 days ago

Qualifications

Customer service call handling
Management
Inbound customer enquiry call handling
Computer literacy
Internal department liaison
Complaint handling
Onboarding coordination
Data entry
Transport scheduling
Communication skills
Time management
Rota coordination

Full job description

About We Deliver Cars:

We Deliver Cars is a transportation company committed to delivering exceptional service to our clients. We pride ourselves on our professionalism, reliability, and dedication to meeting our clients' needs. As a Driver Coordinator, you will play a vital role in ensuring the smooth operation of our team of self-employed drivers and sub contracted drivers.

Hours: 40 hours per week between 8am-8pm, 5 days a week (Monday - Saturday)

Day-to-Day Expectations:

As a Driver Coordinator at We Deliver Cars, your day-to-day responsibilities will include checking in drivers, addressing in-flight issues, communicating with drivers via telephone and messages, updating the system with relevant information, liaising with other departments to provide updates, coordinating drivers to meet daily plans, and ensuring drivers are briefed on the following day's schedule.

Main Responsibilities:

· Allocate drivers based on client requirements, taking into account individual skills and abilities.

· Coordinate breakdowns efficiently to minimise disruptions to service.

· Handle inbound calls and messages from drivers, providing assistance and guidance as needed.

· Update the system with detailed notes and updates regarding driver activities and assignments.

· Promote We Deliver Cars' driver code of conduct to maintain a smart and professional workforce.

· Inform recruitment of any driver leavers and coordinate the onboarding of new drivers.

· Notify the planning team promptly of any problems or delays to maintain operational efficiency.

· Ensure the Customer Service department is informed of any issues, delays, or failures affecting service delivery.

· Provide out-of-hours emergency cover on a rota basis to address urgent issues.

· Address and resolve complaints from drivers promptly and effectively.

· Ensure all work on the system is completed accurately and promptly, marking up tasks accordingly.

· Provide support to drivers who may require additional workload or assistance.

· Perform any other duties as reasonably requested by management.

Qualifications and Experience:

· Previous experience in a similar role is desired but not essential, as training will be provided.

· Excellent communication and interpersonal skills.

· Strong organisational and time-management abilities.

· Ability to work efficiently under pressure and prioritise tasks effectively.

· Proficiency in using computer systems and software applications.

· A proactive and adaptable approach to problem-solving.

· Ability to work effectively both independently and as part of a team.

If you are passionate about coordinating teams, ensuring operational efficiency, and delivering exceptional service, we encourage you to apply for the Driver Coordinator position at We Deliver Cars.

Job Types: Full-time, Permanent

Pay: £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

complaints coordinator jobs in erdington, wmd

Transport Coordinator

Community Hub Co-Ordinator

Planner Coordinator

Housing Review Coordinator

Customer Service Administrator

Care Audit Data Co-Ordinator

Ocean Export Coordinator - 9 Month Maternity Cover

Chaplain C: Sikh - Part Time (4 hours per week)

Activities Co-ordinator

Preschool Practitioner Level 3 Term Time only Halesowen Part Time - Monday and Tuesday

Customer Insight Project Coordinator

Transport Compliance Coordinator

Governance and MDT Coordinator (Fixed Term)

Transport Coordinator

Passenger Transport Coordinator

Deputy Manager

Frozen Logistics Coordinator

I want to receive the latest job alerts for complaints coordinator in erdington, wmd

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