Technical support Work, Jobs in Manea, Cam (with Salaries)

Technical Support Agent
POP Telecom —Newmarket
- From £26,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
4d
Customer Success and Technical Support Manager
cellXica —Cambridge
- Full-time
- Computer networking
- Organisational skills
- Contracts
- Free parking
Quick apply
4d
Digital and AI Innovation Leads
College of West Anglia —King's Lynn
- £26,349 - £26,749 a year
- Call to connect
- AI
- Annual leave
- Employee assistance programme
9d
Industrial Technical Support Engineer
Linx —Saint Ives
- Full-time
- Maintenance
- SQL
- Programmable logic controllers
AV/IT Technician
Churchill College, Cambridge —Cambridge
- £27,012 a year
- Weekend availability
- Customer service
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
19h
ICT Security Support Technician
CHS Group —Cambridge
- £39,704.99 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Computer networking
- IT
- Free parking
- Annual leave
10d
Internal IT – 2nd Line Systems Analyst
Sharp —Peterborough
- Full-time
- Azure
- Scripting
- Computer networking
Trainee Support Engineer
OAL - Olympus Automation Limited —Peterborough
- Up to £28,000 a year
- Computer Science
- Customer service
- Engineering
Quick apply
11d
IT Service Desk Administrator (12 month fixed term contract)
Marshall of Cambridge (Holdings) Limited —Cambridge
- Full-time
- Customer service
- Computer literacy
- IT
8d
IT support (with possible ICT teaching)
Red Balloon Learner Centre, Cambridge —Cambridge
- From £29,164 a year
- Part-time
- Software troubleshooting
- Analysis skills
- In-person
Quick apply
Customer IT Support Manager
HBP Group —Peterborough
- £45,000 - £50,000 a year
- Full-time
- Management
- Mentoring
- Leadership
Quick apply
14d
AV/IT Technician
Churchill College —Cambridge
- £27,012 a year
- Weekend availability
- IT
- Free parking
- Annual leave
8d
Trainer - Automation Systems
OAL - Olympus Automation Limited —Peterborough
- Travel
- Communication skills
Quick apply
11d

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Technical Support Agent

POP Telecom -
Newmarket

Quick apply

Job details

Permanent | Full-time
From £26,000 a year
14 days ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Technical support
IT support
Organisational skills
Telecommunication
Customer support
Communication skills

Full job description

Technical Support Advisor
Full-Time | Permanent | Office-Based

Job Overview

We are looking to recruit a motivated Technical Support Advisor to join our expanding telecoms team.

This is a full-time, permanent, office-based position suited to someone who is confident speaking with customers, comfortable using systems, and genuinely interested in developing technical knowledge within broadband and telecoms support.

Technical training will be provided, so previous telecoms experience is beneficial but not essential. However, the role would suit someone who enjoys understanding how things work, has an interest in technology, and is keen to develop practical troubleshooting skills in a customer support environment.

The role will involve helping customers with broadband, Wi-Fi, router, and connectivity issues, carrying out checks across internal systems and supplier portals, reviewing service information, and progressing the correct actions to support resolution.

This is a strong opportunity for someone with a logical mindset, good communication skills, and a genuine interest in building technical confidence within a specialist area of telecoms support.

Responsibilities

Deliver a high standard of technical support and customer service in a professional and efficient manner
Speak with customers by phone and email to diagnose broadband, Wi-Fi, router, and connectivity issues
Troubleshoot service problems in a clear, structured, and customer-friendly way
Carry out line, router, service, and account checks using internal systems and supplier portals
Help identify whether issues relate to Wi-Fi setup, equipment, service faults, line problems, or customer-side configuration
Raise, monitor, and progress faults, supplier actions, and internal tasks where required
Guide customers through basic technical steps in a calm and understandable manner
Handle minor customer service or basic administrative tasks, usually where they support the investigation or resolution of a technical issue
Accurately record customer contact, technical findings, actions taken, and next steps
Follow internal processes carefully to ensure issues are handled consistently and correctly
Build technical knowledge through training, practical experience, and day-to-day exposure to telecoms systems and support processes
Support the smooth handling of technical queries, faults, and service-related actions within the team
Contribute positively to the wider business and maintain a professional approach at all times

What We’re Looking For

Strong communication skills and a professional telephone manner
A genuine interest in technology and technical problem-solving
A logical and methodical approach to diagnosing issues
Confidence using systems, portals, and support tools
The ability and willingness to learn technical processes through training and practical experience
Good attention to detail and the ability to keep accurate records
The ability to remain calm and helpful when dealing with frustrated or confused customers
A proactive attitude and willingness to take ownership of issues
Reliability, professionalism, and good organisational skills
The ability to attend the office independently and consistently

We are interested in finding someone with the right attitude, communication skills, technical curiosity, and willingness to learn.

What We Offer

A full-time, permanent role within a growing telecoms company
Office-based work within a supportive team environment
Full technical training and ongoing support
Free on-site parking
Employee discount
Genuine opportunities for growth within the business
The opportunity to build practical knowledge of broadband services, Wi-Fi troubleshooting, supplier systems, fault diagnostics, and telecoms support processes

This is an excellent opportunity for someone who enjoys problem-solving, has an interest in technology, and wants to develop into a confident technical support professional within the telecoms industry.

Pay: From £26,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in manea, cam

Technical Support Agent

Service Desk Engineer

Customer Success and Technical Support Manager

Digital and AI Innovation Leads

Industrial Technical Support Engineer

AV/IT Technician

ICT Security Support Technician

Internal IT – 2nd Line Systems Analyst

Trainee Support Engineer

IT Service Desk Administrator (12 month fixed term contract)

IT support (with possible ICT teaching)

Customer IT Support Manager

AV/IT Technician

Trainer - Automation Systems

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