It service desk Work, Jobs in Daventry, Nth (with Salaries)

IT Service Desk Apprentice
QA Apprenticeships —Northampton
- £15,600 - £250,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Computer skills
- Annual leave
- Employee assistance programme
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Maintenance
- Windows
- Travel
- Annual leave
- Referral programme
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- AI
- Communication skills
- Free parking
- Annual leave
IT Service Manager
XPO Logistics —Crick
- £50,000 - £65,000 a year
- Project management
- Team management
- Budgeting
Quick apply
10d
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer skills
- Power tools
- In-person
Quick apply
Workshop Engineer
Air IT —Milton Keynes
- Full-time
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
IT Support Apprentice
JBC Skills Training Ltd —Buckingham
- £15,600 a year
- Full-time
- Analysis skills
- Computer networking
- In-person
- Free parking
Quick apply
4d
IT Service Desk Agent
Royal Shakespeare Company —Stratford-upon-Avon
- Full-time
- Organisational skills
- In-person
- Communication skills
IT Service Management Analyst
hireful —Milton Keynes
- £40,000 - £45,000 a year
- Full-time
Quick apply
4d
Technical Support Apprentice
Welcomm Communications Ltd —Market Harborough
- £16,640 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Computer networking
- Annual leave
- Employee assistance programme
Quick apply
Telematics Service Desk Analyst
MSX International —Gaydon
- Up to £27,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Time management
- Annual leave
- Work from home
Quick apply
IT Service Desk Specialist
The Watches of Switzerland Group —Leicester
- Rotating shift
- Communication skills
- Employee assistance programme
Apprentice - IT Service Desk Analyst
Value Retail —Bicester
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee discount
6d
Senior Service Desk Engineer
Zenzero Solutions —Coventry
- Azure
- Continuous improvement
- Mentoring
- Flexible schedule
11d
EUC Engineer
Zenzero Solutions —Coventry
- Google Suite
- Azure
- Mentoring
- Flexible schedule
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Continuous improvement
- In-person
E2E Service Architect
Capgemini —Coventry
Group Network and Implementation Engineer
Topps Tiles —Leicester
- Continuous improvement
- Travel
- Training & development
- Free parking
- Employee discount
11d

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IT Support Technician Apprentice
3RS IT Solutions —Kettering
Holds a full UK driving licence (or is working towards one) - desirable but not essential. Assisting with Microsoft 365 administration.
£20,000 - £25,000 a year
Quick apply
3d
IT Support Technician
Hayward Tyler Ltd —Luton
Working knowledge of Active Directory, user account administration, security groups, password resets and basic access management.
Quick apply
10d

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IT Service Desk Apprentice

QA Apprenticeships -
Northampton

Apply Now

Job details

Full-time | Apprenticeship
£15,600 - £250,000 a year

Benefits

On-site gym
Annual leave
Company pension
Company events
Employee assistance programme
Sick pay

Qualifications

System administration
Computer literacy
GCSE
Microsoft Office Suite
Analysis skills
Technical support incident logging
Computer skills
Customer support
Customer interaction
IT incident logging
Communication skills
Time management
Help desk

Full job description

HybrIT Services is a fast-growing Systems Integrator and Managed Service Provider. At HybrIT we deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers.

Our customers range from large corporate, medium business to SME and are from a wide range of verticals from financial services, public sector and legal to national retail. HybrIT has a number of routes to market with extensive partnerships within the IT channel and a growing direct business. This gives our staff a broad range of exposure and experience across multiple business sectors and different scales of technical solutions.

We are now looking to recruit an IT Service Desk Apprentice to who will develop their capabilities to perform various IT Support and administrative tasks. The right candidate can expect a competitive package while being able to work in an environment, which allows the team to develop both personally and professionally, in an exciting growing business.

About the role:

You will develop the skills to perform the IT Service Desk role, that provides a front-line service to customers to deliver IT support within the managed services team. The role will be varied and provide opportunity to assist and or deliver internal and customer projects.

Responsibilities:

Frontline IT support up to 2nd line for end users providing first contact fix where possible
Systems administration of cloud technologies such as O365, operating systems and server-based applications
Basic network administration skills
Logging incidents and service requests from customers via telephone, email and customer portal through ITSM tool and process accordingly
Provide excellent client communication & customer services standards
Perform project duties such as device builds, IT moves and assist with installations which can range from IT cabling, desktop installations and server\datacentre installs

You will need the following skills:

The candidate should have a keen interest in IT and technology
The correct attitude and aptitude to develop current skills for new and emerging technologies
Self-motivated with ability to work as part of a team
Good customer service skills
Keen focus on attention to detail with good communication skills (both written and verbal)
Good problem-solving and analytical skills
Positive working attitude and work ethic
Good time-management
Basic Windows 10 skills (desirable)
Basic Microsoft Office Skills (desirable)
Basic understanding of computer components (desirable)

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 35 hours per week. Travel to customer locations could be required as part of ongoing development

Benefits:

25 days annual leave, increasing to 30 days plus public holidays
Birthday leave
Free on-site gym
Flexible hybrid working pattern
Company sick pay
Company social events
Company clothing (polo shirts and jacket)
Life assurance (4x salary, up to £250,000)
Comprehensive healthcare cover
Dental cover
Eyecare cover
Employee Assistance Programme (including mental health support)
Company pension scheme
Training and ongoing professional development

Future prospects:

HybrIT team is working on the forefront of technology with significant interesting projects which utilise the latest Microsoft products available. Candidates will have the opportunity to develop their skills, gain accreditations and gain experience supporting solutions based on these products.

Longer term the right candidate has the opportunity to work within the dedicated Infrastructure Team, specialise in a technology and go on into consultancy roles.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Apply Now

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it service desk jobs in daventry, nth

IT Service Desk Apprentice

1st / 2nd Line IT Support Analyst

IT Helpdesk Analyst

IT Service Manager

L4 Network Engineer Apprentice

Workshop Engineer

IT Support Apprentice

IT Service Desk Agent

IT Service Management Analyst

Technical Support Apprentice

Telematics Service Desk Analyst

IT Service Desk Specialist

Apprentice - IT Service Desk Analyst

Senior Service Desk Engineer

EUC Engineer

Senior IT Support Engineer - On-site Services

E2E Service Architect

Group Network and Implementation Engineer

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