Customer support & client services occupations Work, Jobs in Dodington, Som (with Salaries)

Customer Service Advisor - Midnights Team
Capital on Tap —Cardiff
- £28,500 a year
- Monday to Friday
- Hybrid work
- Customer service
- Financial services
- Communication skills
Customer Service Advisor - Days
Capital on Tap —Cardiff
- £26,500 a year
- Full-time
- Customer service
- Communication skills
Customer Experience Administrator
Patient Choice Ltd —Wellington
- £26,460 - £29,770 a year
- Part-time
- Customer service
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Service Advisor
EE —Cardiff
- £26,116 a year
- Full-time
- Annual leave
Customer Sales & Bookings Advisor
VAPOR CLEAN —Weston-super-Mare
- From £13.45 an hour
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
4d
Customer Service Team Member - Part Time Evenings
Starling —Cardiff
- £18,666 - £28,000 a year
- Part-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Service Executive
V12 Retail Finance —Cardiff
- £25,000 a year
- Hybrid work
- In-person
- Free parking
- Annual leave
Senior Operations Manager - Customer Service
Capital on Tap —Cardiff
- £500 - £750 a week
- Customer service
- Analysis skills
- Financial services
Customer Care Advisor
Clinisupplies —Bridgwater
- Customer service
- Microsoft Office
- IT
Customer Service Associate
International Baccalaureate —Cardiff
- Weekend availability
- Hybrid work
- Spanish
- Customer service
- English
7d
Customer Success Manager
LEAP Legal Software —Cardiff
- £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Sales & Customer Service Trainee
Engineer M8 —Cardiff
- From £25,000 a year
- Full-time
- Hospitality
- Customer service
- Driving
- Free parking
Quick apply
2d
Senior Member Support Manager
Yonder —Cardiff
- £64,210 - £78,055 a year
- Hybrid work
- IT
- Annual leave
Customer Service Advisor
Somerset Council —Taunton
- £14,634 - £15,101 a year
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Customer Manager
Network Rail —Cardiff
- £46,701 - £56,963 a year
- Full-time
- Hybrid work
- Travel
- Contracts
- Negotiation
- Employee discount
10d
Consumer Support Analyst
RELX —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
Prescription Service Specialist
Clinisupplies —Bridgwater
- Monday to Friday
- Management
- Customer service
- Microsoft Office
Team Manager
Castelan —North Somerset
- £28,789 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Supervising experience
- Free parking
- Employee assistance programme
Quick apply
Aftersales Consultant
The Watches of Switzerland Group —Street
- Organisational skills
- Employee assistance programme
Platform Delivery Specialist
PIB Group Services Ltd. —Cardiff
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
Quick apply
3d

I want to receive the latest job alerts for customer support & client services occupations in dodington, som

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services occupations jobs near dodington, som

Customer Service Representative jobs in Cardiff

Customer Service Manager II jobs in Cardiff

Customer Success Manager jobs in Cardiff

Customer Service Manager jobs in Cardiff

Sales Trainee jobs in Cardiff

Support Analyst jobs in Cardiff

Education Advisor jobs in West Sussex

Client Advisor jobs in Remote

Private Client Paralegal jobs in London

Financial Advisor jobs in Bournemouth

Client Advisor jobs in London Heathrow Airport

Hr Advisor jobs in Southampton

Client Advisor jobs in Birmingham

Customer Service Representative jobs in Wotton Under Edge

Customer Service Representative jobs in Brackley

Apprentice Civil Service jobs in London

Customer Service Representative jobs in Bredbury

Civil Service jobs in Gloucester

Customer Service Representative jobs in Liverpool Lime Street Station

Hr Advisor jobs in Newcastle Upon Tyne

Customer Service Advisor - Midnights Team

Capital on Tap -
Cardiff

Apply Now

Job details

£28,500 a year

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Private medical insurance
Sabbatical

Qualifications

Customer service
Financial services
Communication skills

Full job description

We're Capital on Tap
Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We've done a pretty good job so far, but we're just getting started!

Cardiff - Fully office based for the first 3 months, following this you will move to the hybrid working pattern which will be 3 days in the office per week, 2 from home

☎️ Shifts (Midnights team) - Monday to Friday 5:30pm - 2:00am

Salary - £28.5k

Customer Service Team
Our Customer Service team are the friendly voice of Capital on Tap - often the first people our business owners turn to when they need assistance. We strive to support our customers across phone, email, and live chat, taking ownership of each issue from start to finish, and providing clear and practical solutions. The team plays an important role in improving customer experience, and building strong relationships with our business owners by providing the best service possible.

What You'll Be Doing ️

Providing friendly, professional support to customers via phone, email, and live chat
Resolving issues efficiently while taking full ownership of each case from start to finish
Listening carefully to understand concerns and delivering fair, practical solutions
Keeping up to date with products and policies to ensure accurate guidance and information is provided
Proactively identifying ways to improve the customer experience, from enhancing FAQs to suggesting process improvements
Recognising customers who may need additional support and ensuring they receive the help they need

We're Looking For

Strong customer service experience, ideally within a call centre or financial services environment
Strong verbal and written communication skills, with the ability to explain information clearly and professionally
Sound judgement and confidence when managing complex or sensitive customer enquiries
Proven ability to handle a high volume of requests while maintaining accuracy and quality
Proactive attitude, with a strong focus on resolving issues at the first point of contact
Empathetic and curious nature, with a genuine passion for helping people
The ability to work independently while also contributing effectively within a fast-paced team environment

Our Values & Culture

Just Pilot: We never settle for "good enough". We pilot new ideas fast, ask questions to figure it out, and scale quickly.
Why Not Today? Fast is as slow as we go - speed and simplicity gives us a competitive advantage.
Be a Buddy: We tap in from day one to help the team, we do the right thing even if it's hard.
Owners and Dates: We don't chase people. If you own a task and agree to a date, the expectation is that it gets done.
Feedback: We want our employees to flourish, so we regularly provide direct and constructive feedback.

Even if you don't have all of the necessary skills, we still encourage you to apply.

Interview Process

Stage 1: First stage: 20-minute intro and values call with Talent Partner (Video call)
Stage 2: Final stage: 45-minute virtual interview with members of the Customer Service Management team

Diversity & Inclusion
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Octopus EV Salary Sacrifice Scheme
️ 28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan
6 free therapy sessions per year
Dog Friendly Offices
Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

Other Info
Check out our 'Top Tips' for interviewing.
✔️Keep updated on new job opportunities by following us on Linkedin.
Email [email protected] if you have any questions.

Excited to work here? Apply!
If you'd like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

Apply Now

Refine Your Search

customer support & client services occupations jobs in dodington, som

Customer Service Advisor - Midnights Team

Customer Service Advisor - Days

Customer Experience Administrator

Customer Service Advisor

Customer Sales & Bookings Advisor

Customer Service Team Member - Part Time Evenings

Customer Service Executive

Senior Operations Manager - Customer Service

Customer Care Advisor

Customer Service Associate

Customer Success Manager

Sales & Customer Service Trainee

Senior Member Support Manager

Customer Service Advisor

Customer Manager

Consumer Support Analyst

Prescription Service Specialist

Team Manager

Aftersales Consultant

Platform Delivery Specialist

I want to receive the latest job alerts for customer support & client services occupations in dodington, som

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected