Phone based customer Work, Jobs in Bowthorpe, Nfk (with Salaries)

Part-Time Customer Service Advisor
RCP Parking Ltd —Norwich
- £13.64 an hour
- Part-time
- Microsoft Word
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
23h
Administration Assistant
Norfolk Broads Exteriors Ltd —Norwich
- From £12.71 an hour
- Part-time
- English
- Administrative experience
- Accounting
- Employee discount
Quick apply
3d
Cafe Assistant
Norwich City Community Sports Foundation —Norwich
- Customer service
- Café
- Communication skills
Student Operations Support
First Intuition —Norwich
- Full-time
- In-person
- Annual leave
- Employee assistance programme
Quick apply
23h
Customer Service Advisor
Angling Direct —Rackheath
- £13.21 an hour
- Full-time
- Hybrid work
- Computer literacy
- Conflict management
- Computer skills
Quick apply
13d
Motor Claims Handler
Verisk —Norwich
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Trainee Motor Claims Handler
Verisk —Norwich
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Advisor
East Suffolk Council —Lowestoft
- £25,583 - £28,142 a year
- Full-time
- Hybrid work
- Office experience
- Free parking
- Employee discount
Business Development Coordinator
Moore Networking Ltd —Norwich
- £29,000 a year
- Full-time
- CRM software
- Computer literacy
- Research
Quick apply
2d
Reablement Liaison Officer 10928
Norfolk County Council —Norwich
- £13.90 - £14.59 an hour
- Part-time
- Hybrid work
- Employee discount
- Gym membership
7d
Key Account Executive
Avena Environmental Limited —Dereham
- £32,000 - £45,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
13d
Underwriter - Commercial Lines
Glemham Underwriting —Norwich
- £40,000 - £55,000 a year
- Full-time
- Microsoft Word
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
3d
Inside Sales Consultant - US Team
Epos Now —Norwich
- £26,000 - £31,000 a year
- Weekend availability
- Sales
- Phone etiquette
- Communication skills
- Paid training
Customer Service Volunteer (Norwich)
British Red Cross Volunteer —Norwich
- Computer literacy
- English
- Computer skills
21h
Customer Service Advisor (German and/or Dutch Speaking)
Angling Direct —Rackheath
- £13.21 an hour
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Employee discount
Quick apply
13d
Business Development Manager
Alliance Automotive Group LV —Norwich
- Sales
- Presentation skills
- Communication skills
- Employee discount
Quick apply
Reablement Liaison Officer (11016)
Norfolk County Council —Dereham
- £13.90 - £14.59 an hour
- Part-time
- Hybrid work
- Employee discount
- Gym membership
6d
Field Sales Consultant - Norwich/Bury St Edmonds/North Ipswich (Craft Industry)
Wurth UK Ltd —Norwich
- £24,000 - £27,300 a year
- Monday to Friday
- Sales
- Driving
- Communication skills
Quick apply
Sales Consultant - Holiday Homes
Kelling Heath Holiday Park —Weybourne
- Up to £40,000 a year
- Weekend availability
- CRM software
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
1d
Market Street Fishmonger
Morrisons —Fakenham
- Annual leave
- Employee discount
Quick apply

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phone based customer jobs near bowthorpe, nfk

Part-Time Customer Service Advisor

RCP Parking Ltd
Norwich

Quick apply

Job details

Permanent | Part-time
£13.64 an hour
23 hours ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Employee assistance programme
Private medical insurance
Employee discount
Life insurance
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Customer service
GCSE
Administrative support experience
Microsoft Office Suite
Administrative experience
Customer support
Customer interaction
Communication skills
A Level

Full job description

Job overview:

RCP Parking is one of the UK’s leading family run car park operators, with over 30 years of experience and a reputation built on quality, efficiency and customer focus. Our ethos is simple: every car park is a valuable asset, and every team member plays a key role in our success.

At RCP, we set the BAAR, and we set it high: Bold, Agile, Authentic, and Respectful. These values guide everything we do and shape the way our teams collaborate, innovate, and deliver exceptional results.

We are looking for a friendly, organised and customer-focused administrator to help us deliver excellent service to our customers. Working as part of a team and reporting into the Compliance Manager, this role focuses on being a first point of contact for customer phone calls and emails.

The role is based at our Head Office in Norwich (NR6), working on a 4 on/4 off rota basis, covering the following shifts:

Monday - Friday 12:00pm-8:00pm
Saturday - Sunday - 8:00am-6:00pm

What you will be doing for us:

Provide administrative support to the Customer Resolution function, ensuring accurate and timely handling of customer queries, Parking Charges, and appeals
Assist in the ongoing monitoring of lone-working safety processes, including out-of-hours oversight to support compliance
Act as a first point of contact for customer enquiries, delivering a professional and consistent customer experience across all interactions and escalating to the appropriate team
Carry out general administrative duties such as scanning in documents and uploading files to internal platforms

What we are looking for:

Essential:

Previous experience in an administrative, customer service, or customer support role within a fast-paced environment (or strong transferable administrative experience)
Excellent attention to detail with a high level of accuracy in record-keeping
Strong written and verbal communication skills with the ability to engage effectively across all levels
Ability to handle sensitive and confidential information appropriately in line with GDPR and relevant legislation
Strong IT skills, including Microsoft 365 (Word, Excel, Outlook, Teams) and experience using internal systems

Desirable:

Experience within Car Park Operations or a multi-site operational environment, or familiarity with similar regulated operational settings

What you will receive:

Competitive hourly rate of £13.64 per hour
20 days holiday
Additional day off for your birthday each year
Top Tier Package with Perkbox, our Reward, and Recognition Platform
Fantastic Wellbeing and Employee Assistance Programme provided by Canada Life
Life assurance cover scheme with Canada Life
Group Pension scheme
Free parking with RCP across the UK
Continuous development environment
Great Places to Work Certified (2024/2025, 2025/2026, 2026/2027)
Living Wage Foundation Member

Equal Opportunities:

We are committed to recruiting individuals on merits of suitability for each role, on the basis of qualifications and experience. All applications are treated fairly and equally regardless of sexual orientation, race, disability, religious beliefs and any other protected characteristic, ensuring that there are equal opportunities at all stages of the recruitment process.

To discuss this role in more detail or to apply please visit our website www.rcpparking.com or contact our friendly HR team on 01603 598788 or by email [email protected]

Pay: £13.64 per hour

Benefits:

Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

phone based customer jobs in bowthorpe, nfk

Part-Time Customer Service Advisor

Administration Assistant

Cafe Assistant

Student Operations Support

Customer Service Advisor

Motor Claims Handler

Trainee Motor Claims Handler

Customer Service Advisor

Business Development Coordinator

Reablement Liaison Officer 10928

Key Account Executive

Underwriter - Commercial Lines

Inside Sales Consultant - US Team

Customer Service Volunteer (Norwich)

Customer Service Advisor (German and/or Dutch Speaking)

Business Development Manager

Reablement Liaison Officer (11016)

Field Sales Consultant - Norwich/Bury St Edmonds/North Ipswich (Craft Industry)

Sales Consultant - Holiday Homes

Market Street Fishmonger

I want to receive the latest job alerts for phone based customer in bowthorpe, nfk

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